Free, customisable re-engagement email template designed specifically for Australian logistics businesses. Copy, customise, and automate - built by Harvard-educated experts.
Setup Time
10 minutes
Complexity
intermediate
Tools
ActiveCampaign, Mailchimp, HubSpot
Copy this template and customise it for your business.
# Re-engagement Email Template - Logistics ## Purpose Target clients inactive for 90+ days to win back lapsed business and clean up your contact database. ## When to Use A compelling re-engagement email for dormant clients or cold leads, offering a reason to reconnect with a special incentive or update. ## Instructions 1. Review the template below and familiarise yourself with the structure 2. Replace all [bracketed placeholders] with your logistics business details 3. Customise the tone and formatting to match your brand 4. Save in your preferred tool (ActiveCampaign or Mailchimp) --- Subject: It has been a while - here is what is new at [Company Name] Hi [Client Name], I noticed it has been a few months since we last connected, and I wanted to reach out personally. We have been busy improving our services, and I thought you might be interested in what has changed. **What is new since we last spoke:** - [New Service/Feature 1, e.g. "We have launched automated reporting that saves clients 5+ hours per week"] - [New Service/Feature 2, e.g. "Our team has grown, meaning faster turnaround on all projects"] - [New Service/Feature 3, e.g. "We have partnered with [Tool Name] to offer integrated solutions"] I also wanted to check in on how things are going with your business. When we last worked together on [Previous Project/Service], you mentioned [Previous Goal or Challenge]. I would love to hear how that has progressed. If you are open to reconnecting, I would be happy to offer you a complimentary [Offer, e.g. "30-minute strategy session" or "process audit"] to explore whether there are new opportunities where we can help. You can book a time here: [Booking Link] If the timing is not right, no worries at all. And if you would prefer not to receive future emails from us, simply let me know and I will update your preferences immediately. Looking forward to hearing from you. Warm regards, [Your Name] [Your Title] [Company Name] [Phone Number] --- **Complexity:** intermediate | **Setup time:** 10 minutes | **Tools:** ActiveCampaign, Mailchimp, HubSpot Note: This template has been tailored for logistics businesses in Australia. Adjust terminology and compliance references to match your specific context.
Follow these steps to get the most out of this template.
Copy the re-engagement email template template below and paste it into your logistics preferred tool or document
Set up automation triggers to populate dynamic fields automatically using your existing tools
Review each section to ensure it matches your brand voice and requirements
Train your logistics team on when and how to use this template in their daily workflow
Save the customised version as a reusable template in your document management system
Make this template your own with these recommendations.
Remove any sections of the re-engagement email template that do not apply to your specific use case
Create multiple versions for different customer segments or use cases
Add industry-specific terminology and compliance language relevant to your logistics sector
Connect dynamic fields to your CRM or automation platform for auto-population
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