Appointment Reminder Email

# Appointment Reminder Email

## Purpose
Trigger 24-48 hours before a scheduled appointment to reduce no-show rates and ensure clients arrive prepared.

## When to Use
An automated appointment reminder that reduces no-shows by confirming date, time, location, and preparation instructions.

## Instructions
1. Review the template below and familiarise yourself with the structure
2. Replace all [bracketed placeholders] with your business details
3. Customise the tone and formatting to match your brand
4. Save in your preferred tool (Cliniko or HubSpot)

---

Subject: Reminder - Your appointment with [Company Name] on [Date]

Hi [Client Name],

This is a friendly reminder that you have an appointment scheduled with us:

**Appointment Details:**
- Date: [Day, Date]
- Time: [Time] AEST
- Location: [Office Address / Video Call Link]
- With: [Staff Member Name]
- Duration: Approximately [Duration]

**To prepare for your appointment, please:**
- [Preparation Item 1, e.g. "Bring your current medication list"]
- [Preparation Item 2, e.g. "Complete the intake form sent to your email"]
- [Preparation Item 3, e.g. "Arrive 10 minutes early for parking"]

If you need to reschedule or cancel, please contact us at least 24 hours in advance on [Phone Number] or reply to this email. Please note that late cancellations may incur a fee as outlined in our booking terms.

We look forward to seeing you.

Best regards,

[Your Name]
[Company Name]
[Phone Number]

---

**Complexity:** simple | **Setup time:** 5 minutes | **Tools:** Cliniko, HubSpot, Zapier