Free, customisable new product or service announcement designed specifically for Australian retail & e-commerce businesses. Copy, customise, and automate - built by Harvard-educated experts.
Setup Time
15 minutes
Complexity
intermediate
Tools
Mailchimp, HubSpot, Shopify
Copy this template and customise it for your business.
# New Product or Service Announcement - Retail & E-commerce ## Purpose Send to your full subscriber list or a targeted segment when launching a new offering to drive early adoption. ## When to Use An engaging announcement email for a new product, service, or feature launch with key benefits, pricing, and a clear call-to-action. ## Instructions 1. Review the template below and familiarise yourself with the structure 2. Replace all [bracketed placeholders] with your retail & e-commerce business details 3. Customise the tone and formatting to match your brand 4. Save in your preferred tool (Mailchimp or HubSpot) --- Subject: Introducing [Product/Service Name] - [One-Line Benefit Statement] Hi [First Name], We are excited to share something we have been working on for a while. Today, we are officially launching [Product/Service Name], and we think it could make a real difference for your business. **What is [Product/Service Name]?** [Two to three sentences explaining what it is in plain language. For example: "It is a fully automated reporting dashboard that pulls data from your existing tools and delivers a clear, visual summary of your key metrics every Monday morning. No manual data entry. No spreadsheets. Just the numbers you need to make better decisions."] **Why we built it:** We kept hearing from clients like you that [Problem Statement, e.g. "pulling together weekly reports was taking hours and the data was often outdated by the time it reached decision-makers"]. So we built a solution that solves that problem properly. **Key benefits:** - [Benefit 1, e.g. "Save 3-5 hours per week on manual reporting"] - [Benefit 2, e.g. "Real-time data from all your connected tools in one place"] - [Benefit 3, e.g. "Customisable dashboards tailored to your role and priorities"] - [Benefit 4, e.g. "Set up in under 30 minutes with our guided onboarding"] **Pricing:** [Product/Service Name] is available from $[Price] per month (ex. GST). As an existing [Company Name] client, you are eligible for [Offer, e.g. "a 20% discount for the first 3 months" or "a free 14-day trial"]. **Ready to get started?** [CTA Button Text, e.g. "Start Your Free Trial"] - [Link] If you have questions or want a personalised walkthrough, reply to this email or book a time with our team here: [Booking Link]. We are proud of this one and genuinely believe it will add value to the way you work. Kind regards, [Your Name] [Your Title] [Company Name] --- **Complexity:** intermediate | **Setup time:** 15 minutes | **Tools:** Mailchimp, HubSpot, Shopify Note: This template has been tailored for retail & e-commerce businesses in Australia. Adjust terminology and compliance references to match your specific context.
Follow these steps to get the most out of this template.
Train your retail & e-commerce team on when and how to use this template in their daily workflow
Set up automation triggers to populate dynamic fields automatically using your existing tools
Customise the placeholder fields (marked in [brackets]) with your retail & e-commerce specific business details
Schedule a quarterly review to update the template based on feedback and changing requirements
Save the customised version as a reusable template in your document management system
Make this template your own with these recommendations.
Replace all placeholder text in [brackets] with your retail & e-commerce actual business information
Add industry-specific terminology and compliance language relevant to your retail & e-commerce sector
Create multiple versions for different customer segments or use cases
Connect dynamic fields to your CRM or automation platform for auto-population
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