Follow-Up Email Template for Retail & E-commerce

# Follow-Up Email Template - Retail & E-commerce

## Purpose
Use 3, 7, and 14 days after an unanswered proposal or quote to keep the conversation warm without being pushy.

## When to Use
A polite follow-up email for prospects who have not responded to your initial outreach. Includes three variants for different follow-up intervals.

## Instructions
1. Review the template below and familiarise yourself with the structure
2. Replace all [bracketed placeholders] with your retail & e-commerce business details
3. Customise the tone and formatting to match your brand
4. Save in your preferred tool (HubSpot or Pipedrive)

---

Subject: Following up on our conversation - [Topic/Proposal Name]

Hi [Client Name],

I hope this message finds you well. I wanted to follow up on the [proposal/quote/conversation] we shared on [Date] regarding [Brief Description of Service or Project].

I understand things can get busy, so I wanted to check in and see if you have had a chance to review the details. If you have any questions or would like to discuss any aspect further, I am happy to arrange a quick call at a time that suits you.

To make things easy, here is a brief summary of what we covered:
- [Key Point 1 from original proposal]
- [Key Point 2 from original proposal]
- [Key Point 3 from original proposal]

If your priorities have shifted or the timing is not right, that is completely fine as well. Just let me know and I will update my records accordingly.

I am keen to help you achieve [specific outcome discussed], so please do not hesitate to reach out when you are ready to move forward.

Kind regards,

[Your Name]
[Your Title]
[Company Name]
[Phone Number]

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**Complexity:** simple | **Setup time:** 5 minutes | **Tools:** HubSpot, Pipedrive, ActiveCampaign

Note: This template has been tailored for retail & e-commerce businesses in Australia. Adjust terminology and compliance references to match your specific context.