Payment Confirmation Email

Payment Confirmation Email

Free, customisable payment confirmation email for mid-market Australian businesses. Copy, customise, and start using immediately. Built by Harvard-educated automation experts.

5 min
Setup time
100%
Customisable
50+
Businesses served
Free
No cost

Setup Time

5 minutes

Complexity

simple

Tools

Xero, Stripe, QuickBooks

Template

Copy this template and customise it for your business.

# Payment Confirmation Email

## Purpose
Trigger automatically when a payment is received in your accounting or payment platform for instant confirmation.

## When to Use
An automated payment receipt and confirmation email that includes transaction details, invoice reference, and contact information for queries.

## Instructions
1. Review the template below and familiarise yourself with the structure
2. Replace all [bracketed placeholders] with your business details
3. Customise the tone and formatting to match your brand
4. Save in your preferred tool (Xero or Stripe)

---

Subject: Payment received - thank you (Invoice [Invoice Number])

Hi [Client Name],

Thank you for your payment. This email confirms that we have received the following:

**Payment Details:**
- Invoice Number: [Invoice Number]
- Amount Received: $[Amount] (inc. GST)
- Payment Date: [Date]
- Payment Method: [Bank Transfer / Credit Card / Direct Debit]
- Description: [Brief Description of Services/Products]

**Your Account Status:**
- Outstanding Balance: $[Balance, e.g. "0.00"]
- Next Invoice Due: [Date or "N/A"]

A copy of your paid invoice and receipt is attached to this email for your records. You can also access all your invoices and payment history through our client portal: [Portal Link]

If you notice any discrepancies or have questions about this payment, please contact our accounts team at [Accounts Email] or on [Phone Number].

Thank you for your continued business.

Kind regards,

[Your Name]
[Company Name]
[Phone Number]

---

**Complexity:** simple | **Setup time:** 5 minutes | **Tools:** Xero, Stripe, QuickBooks

How to Use This Template

Follow these steps to get the most out of this template.

1

Copy the payment confirmation email template below and paste it into your preferred tool or document

2

Test the payment confirmation email with a small group or internal team before full rollout

3

Review each section to ensure it matches your brand voice and requirements

4

Set up automation triggers to populate dynamic fields automatically using your existing tools

5

Schedule a quarterly review to update the template based on feedback and changing requirements

Customisation Tips

Make this template your own with these recommendations.

Add your company logo, colours, and branding elements where indicated

Remove any sections of the payment confirmation email that do not apply to your specific use case

Connect dynamic fields to your CRM or automation platform for auto-population

Create multiple versions for different customer segments or use cases

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Frequently Asked Questions

Frequently Asked Questions

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