Skip to main content
Clever Ops - AI Business Automation Australia
Invoice Overdue Notice

Invoice Overdue Notice

Free, customisable invoice overdue notice for mid-market Australian businesses. Copy, customise, and start using immediately. Built by Harvard-educated automation experts.

15 min
Setup time
100%
Customisable
50+
Businesses served
Free
No cost

Setup Time

10 minutes

Complexity

intermediate

Tools

Xero, QuickBooks, Zapier

Template

Copy this template and customise it for your business.

# Invoice Overdue Notice

## Purpose
Automate at 7, 14, and 30 days past due to improve cash flow and reduce time spent chasing payments manually.

## When to Use
A firm yet professional overdue invoice reminder that escalates in tone across three stages: gentle, firm, and final notice.

## Instructions
1. Review the template below and familiarise yourself with the structure
2. Replace all [bracketed placeholders] with your business details
3. Customise the tone and formatting to match your brand
4. Save in your preferred tool (Xero or QuickBooks)

---

Subject: Payment reminder - Invoice [Invoice Number] is now overdue

Hi [Client Name],

I hope you are well. I am writing to let you know that Invoice [Invoice Number], issued on [Invoice Date] for the amount of $[Amount] (inc. GST), was due for payment on [Due Date] and is now [Number] days overdue.

**Invoice Summary:**
- Invoice Number: [Invoice Number]
- Description: [Brief Description of Services/Products]
- Amount Due: $[Amount]
- Original Due Date: [Due Date]
- Days Overdue: [Number]

We understand that payments can sometimes be overlooked, and we would appreciate it if you could arrange payment at your earliest convenience. For your reference, our payment details are:

**Bank Details:**
- Account Name: [Company Name]
- BSB: [BSB Number]
- Account Number: [Account Number]
- Reference: [Invoice Number]

Alternatively, you can pay online via [Payment Link].

If you have already made this payment, please disregard this reminder and accept our thanks. If there are any issues with the invoice or you need to discuss a payment arrangement, please contact me directly so we can find a solution that works for both parties.

We value your business and want to keep our relationship on solid footing.

Kind regards,

[Your Name]
[Your Title]
[Company Name]
[Phone Number]
[Email Address]

---

**Complexity:** intermediate | **Setup time:** 10 minutes | **Tools:** Xero, QuickBooks, Zapier

How to Use This Template

Follow these steps to get the most out of this template.

1

Test the invoice overdue notice with a small group or internal team before full rollout

2

Copy the invoice overdue notice template below and paste it into your preferred tool or document

3

Customise the placeholder fields (marked in [brackets]) with your specific business details

4

Set up automation triggers to populate dynamic fields automatically using your existing tools

5

Save the customised version as a reusable template in your document management system

Customisation Tips

Make this template your own with these recommendations.

Add your company logo, colours, and branding elements where indicated

Add industry-specific terminology and compliance language relevant to your sector

Create multiple versions for different customer segments or use cases

A/B test different versions of this invoice overdue notice to optimise performance

Frequently Asked Questions

Frequently Asked Questions

Absolutely. Think of this invoice overdue notice as a starting framework. Swap out the example content for your own, adjust the structure to match your workflow, and add any industry-specific language. We recommend saving your customised version as a reusable template.

This invoice overdue notice works perfectly as part of an automated workflow. Connect it to your business tools so dynamic fields populate automatically, send it based on triggers, and track opens and responses - all without manual effort.

You can use this invoice overdue notice in any tool that accepts text or markdown - email clients, document editors, CRM systems, or automation platforms. We support over 150+ integrations for automated workflows.

This invoice overdue notice is free with no strings attached. Copy it, customise it, and use it in your business today. If you need help connecting it to your automation tools or want a custom version built, we offer a free assessment to discuss your needs.

Need This Template Automated?

Let our Harvard-educated team build this into a fully automated workflow for your business. 50+ Australian businesses already trust Clever Ops.