Invoice Overdue Notice

Invoice Overdue Notice

Free, customisable invoice overdue notice for mid-market Australian businesses. Copy, customise, and start using immediately. Built by Harvard-educated automation experts.

15 min
Setup time
100%
Customisable
50+
Businesses served
Free
No cost

Setup Time

10 minutes

Complexity

intermediate

Tools

Xero, QuickBooks, Zapier

Template

Copy this template and customise it for your business.

# Invoice Overdue Notice

## Purpose
Automate at 7, 14, and 30 days past due to improve cash flow and reduce time spent chasing payments manually.

## When to Use
A firm yet professional overdue invoice reminder that escalates in tone across three stages: gentle, firm, and final notice.

## Instructions
1. Review the template below and familiarise yourself with the structure
2. Replace all [bracketed placeholders] with your business details
3. Customise the tone and formatting to match your brand
4. Save in your preferred tool (Xero or QuickBooks)

---

Subject: Payment reminder - Invoice [Invoice Number] is now overdue

Hi [Client Name],

I hope you are well. I am writing to let you know that Invoice [Invoice Number], issued on [Invoice Date] for the amount of $[Amount] (inc. GST), was due for payment on [Due Date] and is now [Number] days overdue.

**Invoice Summary:**
- Invoice Number: [Invoice Number]
- Description: [Brief Description of Services/Products]
- Amount Due: $[Amount]
- Original Due Date: [Due Date]
- Days Overdue: [Number]

We understand that payments can sometimes be overlooked, and we would appreciate it if you could arrange payment at your earliest convenience. For your reference, our payment details are:

**Bank Details:**
- Account Name: [Company Name]
- BSB: [BSB Number]
- Account Number: [Account Number]
- Reference: [Invoice Number]

Alternatively, you can pay online via [Payment Link].

If you have already made this payment, please disregard this reminder and accept our thanks. If there are any issues with the invoice or you need to discuss a payment arrangement, please contact me directly so we can find a solution that works for both parties.

We value your business and want to keep our relationship on solid footing.

Kind regards,

[Your Name]
[Your Title]
[Company Name]
[Phone Number]
[Email Address]

---

**Complexity:** intermediate | **Setup time:** 10 minutes | **Tools:** Xero, QuickBooks, Zapier

How to Use This Template

Follow these steps to get the most out of this template.

1

Test the invoice overdue notice with a small group or internal team before full rollout

2

Copy the invoice overdue notice template below and paste it into your preferred tool or document

3

Customise the placeholder fields (marked in [brackets]) with your specific business details

4

Set up automation triggers to populate dynamic fields automatically using your existing tools

5

Save the customised version as a reusable template in your document management system

Customisation Tips

Make this template your own with these recommendations.

Add your company logo, colours, and branding elements where indicated

Add industry-specific terminology and compliance language relevant to your sector

Create multiple versions for different customer segments or use cases

A/B test different versions of this invoice overdue notice to optimise performance

Frequently Asked Questions

Frequently Asked Questions

Need This Template Automated?

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