Free, customisable invoice overdue notice for mid-market Australian businesses. Copy, customise, and start using immediately. Built by Harvard-educated automation experts.
Setup Time
10 minutes
Complexity
intermediate
Tools
Xero, QuickBooks, Zapier
Copy this template and customise it for your business.
# Invoice Overdue Notice ## Purpose Automate at 7, 14, and 30 days past due to improve cash flow and reduce time spent chasing payments manually. ## When to Use A firm yet professional overdue invoice reminder that escalates in tone across three stages: gentle, firm, and final notice. ## Instructions 1. Review the template below and familiarise yourself with the structure 2. Replace all [bracketed placeholders] with your business details 3. Customise the tone and formatting to match your brand 4. Save in your preferred tool (Xero or QuickBooks) --- Subject: Payment reminder - Invoice [Invoice Number] is now overdue Hi [Client Name], I hope you are well. I am writing to let you know that Invoice [Invoice Number], issued on [Invoice Date] for the amount of $[Amount] (inc. GST), was due for payment on [Due Date] and is now [Number] days overdue. **Invoice Summary:** - Invoice Number: [Invoice Number] - Description: [Brief Description of Services/Products] - Amount Due: $[Amount] - Original Due Date: [Due Date] - Days Overdue: [Number] We understand that payments can sometimes be overlooked, and we would appreciate it if you could arrange payment at your earliest convenience. For your reference, our payment details are: **Bank Details:** - Account Name: [Company Name] - BSB: [BSB Number] - Account Number: [Account Number] - Reference: [Invoice Number] Alternatively, you can pay online via [Payment Link]. If you have already made this payment, please disregard this reminder and accept our thanks. If there are any issues with the invoice or you need to discuss a payment arrangement, please contact me directly so we can find a solution that works for both parties. We value your business and want to keep our relationship on solid footing. Kind regards, [Your Name] [Your Title] [Company Name] [Phone Number] [Email Address] --- **Complexity:** intermediate | **Setup time:** 10 minutes | **Tools:** Xero, QuickBooks, Zapier
Follow these steps to get the most out of this template.
Test the invoice overdue notice with a small group or internal team before full rollout
Copy the invoice overdue notice template below and paste it into your preferred tool or document
Customise the placeholder fields (marked in [brackets]) with your specific business details
Set up automation triggers to populate dynamic fields automatically using your existing tools
Save the customised version as a reusable template in your document management system
Make this template your own with these recommendations.
Add your company logo, colours, and branding elements where indicated
Add industry-specific terminology and compliance language relevant to your sector
Create multiple versions for different customer segments or use cases
A/B test different versions of this invoice overdue notice to optimise performance
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