Follow-Up Email Template

Follow-Up Email Template

Free, customisable follow-up email template for mid-market Australian businesses. Copy, customise, and start using immediately. Built by Harvard-educated automation experts.

5 min
Setup time
100%
Customisable
50+
Businesses served
Free
No cost

Setup Time

5 minutes

Complexity

simple

Tools

HubSpot, Pipedrive, ActiveCampaign

Template

Copy this template and customise it for your business.

# Follow-Up Email Template

## Purpose
Use 3, 7, and 14 days after an unanswered proposal or quote to keep the conversation warm without being pushy.

## When to Use
A polite follow-up email for prospects who have not responded to your initial outreach. Includes three variants for different follow-up intervals.

## Instructions
1. Review the template below and familiarise yourself with the structure
2. Replace all [bracketed placeholders] with your business details
3. Customise the tone and formatting to match your brand
4. Save in your preferred tool (HubSpot or Pipedrive)

---

Subject: Following up on our conversation - [Topic/Proposal Name]

Hi [Client Name],

I hope this message finds you well. I wanted to follow up on the [proposal/quote/conversation] we shared on [Date] regarding [Brief Description of Service or Project].

I understand things can get busy, so I wanted to check in and see if you have had a chance to review the details. If you have any questions or would like to discuss any aspect further, I am happy to arrange a quick call at a time that suits you.

To make things easy, here is a brief summary of what we covered:
- [Key Point 1 from original proposal]
- [Key Point 2 from original proposal]
- [Key Point 3 from original proposal]

If your priorities have shifted or the timing is not right, that is completely fine as well. Just let me know and I will update my records accordingly.

I am keen to help you achieve [specific outcome discussed], so please do not hesitate to reach out when you are ready to move forward.

Kind regards,

[Your Name]
[Your Title]
[Company Name]
[Phone Number]

---

**Complexity:** simple | **Setup time:** 5 minutes | **Tools:** HubSpot, Pipedrive, ActiveCampaign

How to Use This Template

Follow these steps to get the most out of this template.

1

Copy the follow-up email template template below and paste it into your preferred tool or document

2

Customise the placeholder fields (marked in [brackets]) with your specific business details

3

Train your team on when and how to use this template in their daily workflow

4

Save the customised version as a reusable template in your document management system

5

Set up automation triggers to populate dynamic fields automatically using your existing tools

Customisation Tips

Make this template your own with these recommendations.

Adjust the tone and language to match your brand guidelines and audience expectations

Connect dynamic fields to your CRM or automation platform for auto-population

Remove any sections of the follow-up email template that do not apply to your specific use case

Add industry-specific terminology and compliance language relevant to your sector

Frequently Asked Questions

Frequently Asked Questions

Need This Template Automated?

Let our Harvard-educated team build this into a fully automated workflow for your business. 50+ Australian businesses already trust Clever Ops.