Follow-Up Email Template
Free, customisable follow-up email template for mid-market Australian businesses. Copy, customise, and start using immediately. Built by Harvard-educated automation experts.
Setup Time
5 minutes
Complexity
simple
Tools
HubSpot, Pipedrive, ActiveCampaign
Template
Copy this template and customise it for your business.
# Follow-Up Email Template ## Purpose Use 3, 7, and 14 days after an unanswered proposal or quote to keep the conversation warm without being pushy. ## When to Use A polite follow-up email for prospects who have not responded to your initial outreach. Includes three variants for different follow-up intervals. ## Instructions 1. Review the template below and familiarise yourself with the structure 2. Replace all [bracketed placeholders] with your business details 3. Customise the tone and formatting to match your brand 4. Save in your preferred tool (HubSpot or Pipedrive) --- Subject: Following up on our conversation - [Topic/Proposal Name] Hi [Client Name], I hope this message finds you well. I wanted to follow up on the [proposal/quote/conversation] we shared on [Date] regarding [Brief Description of Service or Project]. I understand things can get busy, so I wanted to check in and see if you have had a chance to review the details. If you have any questions or would like to discuss any aspect further, I am happy to arrange a quick call at a time that suits you. To make things easy, here is a brief summary of what we covered: - [Key Point 1 from original proposal] - [Key Point 2 from original proposal] - [Key Point 3 from original proposal] If your priorities have shifted or the timing is not right, that is completely fine as well. Just let me know and I will update my records accordingly. I am keen to help you achieve [specific outcome discussed], so please do not hesitate to reach out when you are ready to move forward. Kind regards, [Your Name] [Your Title] [Company Name] [Phone Number] --- **Complexity:** simple | **Setup time:** 5 minutes | **Tools:** HubSpot, Pipedrive, ActiveCampaign
How to Use This Template
Follow these steps to get the most out of this template.
Copy the follow-up email template template below and paste it into your preferred tool or document
Customise the placeholder fields (marked in [brackets]) with your specific business details
Train your team on when and how to use this template in their daily workflow
Save the customised version as a reusable template in your document management system
Set up automation triggers to populate dynamic fields automatically using your existing tools
Customisation Tips
Make this template your own with these recommendations.
Adjust the tone and language to match your brand guidelines and audience expectations
Connect dynamic fields to your CRM or automation platform for auto-population
Remove any sections of the follow-up email template that do not apply to your specific use case
Add industry-specific terminology and compliance language relevant to your sector
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Frequently Asked Questions
Frequently Asked Questions
Every section of this follow-up email template is editable. Start by replacing the placeholder fields, then adjust the formatting, add your branding, and tailor the content to your audience. Most businesses have it fully customised within 15 minutes.
This follow-up email template works perfectly as part of an automated workflow. Connect it to your business tools so dynamic fields populate automatically, send it based on triggers, and track opens and responses - all without manual effort.
You can use this follow-up email template in any tool that accepts text or markdown - email clients, document editors, CRM systems, or automation platforms. We support over 150+ integrations for automated workflows.
Yes, this follow-up email template is completely free to use and customise. No sign-up required. If you want help automating it or building it into a larger workflow, our team can assist - just book a free assessment.
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