Fresha + Timely

Real-Time Fresha to Timely Sync - Purpose-Built for Your Business

Your team uses Fresha and Timely every day. Our custom integration ensures data flows between them automatically - no more tab-switching, copy-pasting, or worrying about missed updates.

8+ hours/week

Saved weekly

98%

Client retention

2 weeks

Setup time

One-way

Sync direction

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Why Connect Fresha to Timely?

Clients in Fresha and clients in Timely drift out of sync, leading to outdated details on invoices, emails, and reports

Product and pricing data diverges between Fresha and Timely, causing order errors and customer complaints

Fresha limitations compound the integration challenge: data portability is limited compared to paid platforms, making it harder to switch away once business data is embedded in the system

New team members take longer to onboard because they must learn manual workarounds to keep Fresha and Timely aligned

Bookings made in Fresha are not visible in Timely, creating scheduling conflicts and double-bookings

No single source of truth when contacts live in two disconnected tools, so staff second-guess which system has the correct information

Timely adds complexity: integration ecosystem is limited compared to Cliniko, with fewer connections to broader business tools and marketing platforms

Online orders in Fresha and in-store inventory in Timely are never in sync, frustrating customers

How We Help

Connecting Fresha (industry tools) with Timely (industry tools) is one of the most requested integrations among Australian Healthcare & Allied Health and Retail & E-commerce businesses. This integration eliminates the manual transfer of contacts and invoices data, reducing errors and freeing up your team to focus on growth. On the technical side, Timely authenticates via API key, which our team handles as part of the build.

Unified Clients Across Both Platforms

Clients in Fresha and clients in Timely stay perfectly aligned. Every update, whether it is a new phone number, email change, or company association, is reflected in both systems within seconds.

Unlock Timely Value

Timely stands out because purpose-built for salons and spas with appointment booking, POS, client management, and marketing designed for beauty industry workflows. Integrating it with Fresha means your team gets this benefit with complete, accurate data flowing in automatically.

Consistent Product Data Everywhere

Product pricing, stock levels, and catalogue changes in Fresha are mirrored in Timely in real time. No more overselling, price mismatches, or outdated descriptions across channels.

Zero Scheduling Conflicts

Bookings in Fresha sync to Timely instantly, preventing the double-bookings and missed appointments that plague businesses running these systems independently.

Fresha to Timely Use Cases

Sync Fresha clients to Timely clients

When a client is created or updated in Fresha, the corresponding client record in Timely is automatically created or updated. Contact details, company associations, and custom fields are all mapped.

Sync appointments from Fresha to Timely

When a appointment is booked, rescheduled, or cancelled in Fresha, the corresponding record in Timely updates instantly. Prevents double-bookings and keeps all teams informed of schedule changes.

Scheduled reconciliation between Fresha and Timely

A daily or weekly reconciliation job compares records across both platforms, flags discrepancies, and generates a mismatch report. Catches sync gaps before they become accounting headaches.

Synchronise products catalogue between Fresha and Timely

Product data, pricing, and stock levels stay consistent across both platforms. When a product is added, updated, or discontinued in Fresha, Timely reflects the change within seconds.

Data Mapping

How data flows between Fresha and Timely

Fresha	→	Timely	Notes
Fresha Clients	→	Timely Clients	Contact records matched by email address. New Timely contacts created automatically when no match exists in Fresha.
Fresha Payments	→	Timely Payments	Invoice data including line items, tax rates, and payment terms mapped between Fresha and Timely with GST validation.
Fresha Products	→	Timely Products	Product catalogue data including pricing, SKUs, and inventory levels synchronised to maintain consistency across platforms.
Fresha Reports	→	Timely Reports	Reporting data consolidated from both platforms for unified analytics and dashboarding.
Fresha Staff	→	Timely Staff	Employee records including personal details, roles, and department data synchronised for HR and payroll alignment.
Fresha Appointments	→	Timely Appointments	Booking and scheduling data synchronised to prevent double-bookings and ensure calendar accuracy.
Fresha Timestamps	→	Timely Audit Log	Created and modified timestamps preserved for sync conflict resolution and compliance
Fresha Record IDs	→	Timely External References	Cross-reference identifiers stored on both records for bidirectional lookups and deduplication
Fresha Owner/Assignee	→	Timely Owner/Assignee	Record ownership mapped between platforms using email address as the matching key

Fresha + Timely Integration FAQ

The most common data objects synced between Fresha and Timely include contacts, invoices, products. We map each data type to its counterpart in the target system, including custom fields, metadata, and relationship data. The exact scope is tailored to your workflow during the discovery session.

Yes. We routinely build conditional logic, field transformations, data enrichment, and approval workflows into integrations. For example, only sync contacts that meet certain criteria, or transform data formats before writing to Timely. Your business rules drive the integration design.

Absolutely. We design integrations with growth in mind, whether you are syncing 100 records or 100,000. Our architecture handles rate limiting, pagination, and queuing to ensure reliable performance at any scale.

Yes. Clever Ops has helped Retail & E-commerce businesses connect Fresha to Timely as part of their automation strategy. Each industry has unique data flows and compliance needs, and we tailor the integration accordingly. Based in Gippsland, Victoria, we understand the Australian market deeply.

We use a combination of direct REST API connections and automation platforms like Make, Zapier, or n8n, depending on your requirements and budget. For complex workflows, we build custom middleware. The right approach depends on your volume, sync frequency, and business rules.

Our integrations include retry logic and error queuing. If Timely is temporarily down, changes are queued and replayed once the system recovers. You will receive alerts for any sync failures that need attention. No data is lost during outages.

Yes. All data is transferred over encrypted connections (TLS/SSL). We follow least-privilege API access, never store credentials in plain text, and log all sync activity for audit purposes. For Australian businesses with compliance requirements, we can implement additional safeguards.