Deputy + Timely

Real-Time Deputy to Timely Sync - Purpose-Built for Your Business

Your team uses Deputy and Timely every day. Our custom integration ensures data flows between them automatically - no more tab-switching, copy-pasting, or worrying about missed updates.

8+ hours/week

Saved weekly

50+

Clients served

Timely fields

One-way

Sync direction

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Why Connect Deputy to Timely?

Bookings made in Deputy are not visible in Timely, creating scheduling conflicts and double-bookings

Patient appointment data in Deputy and billing records in Timely require double entry, risking compliance issues

Reporting across Deputy and Timely requires painful manual exports and spreadsheet merges

Online orders in Deputy and in-store inventory in Timely are never in sync, frustrating customers

Deputy limitations compound the integration challenge: integration with accounting platforms like Xero and MYOB works well, but real-time sync can occasionally lag behind by several hours

New team members take longer to onboard because they must learn manual workarounds to keep Deputy and Timely aligned

No single source of truth when employees live in two disconnected tools, so staff second-guess which system has the correct information

Timely adds complexity: integration ecosystem is limited compared to Cliniko, with fewer connections to broader business tools and marketing platforms

How We Help

Every week without this integration costs your Retail & E-commerce and Healthcare & Allied Health business 8+ hours/week in manual data handling between Deputy and Timely. Our Harvard-educated consultants build a sync that eliminates that waste permanently. On the technical side, Deputy uses a REST + Webhook API with OAuth authentication, and Timely authenticates via API key, which our team handles as part of the build.

Amplify Deputy Strengths

Deputy excels because drag-and-drop shift scheduling with templates and auto-scheduling saves hours of roster creation for multi-location businesses. Connecting it to Timely ensures that advantage flows through your entire workflow rather than staying siloed in one tool.

Eliminate Manual Data Entry

Stop copying employees between Deputy and Timely by hand. Our integration syncs data automatically, saving your team 8+ hours/week.

Zero Scheduling Conflicts

Bookings in Deputy sync to Timely instantly, preventing the double-bookings and missed appointments that plague businesses running these systems independently.

Custom-Built for Your Workflow

Unlike generic connectors, we build integrations tailored to how your business actually uses Deputy and Timely. Custom field mappings, business rules, and error handling included.

Deputy to Timely Use Cases

Automated error handling and retry for Deputy/Timely sync

When a sync between Deputy and Timely fails due to a rate limit, network issue, or validation error, the integration retries automatically with exponential backoff. Your team is alerted only when intervention is genuinely needed.

Sync schedules from Deputy to Timely

When a schedule is booked, rescheduled, or cancelled in Deputy, the corresponding record in Timely updates instantly. Prevents double-bookings and keeps all teams informed of schedule changes.

Automate employee data flow between Deputy and Timely

New hires, role changes, and departures in Deputy are automatically reflected in Timely. Eliminates the manual re-entry that causes payroll errors and delayed access provisioning.

Data Mapping

How data flows between Deputy and Timely

Deputy	→	Timely	Notes
Deputy Employees	→	Timely Staff	Employee records including personal details, roles, and department data synchronised for HR and payroll alignment.
Deputy Schedules	→	Timely Appointments	Booking and scheduling data synchronised to prevent double-bookings and ensure calendar accuracy.
Deputy Timestamps	→	Timely Audit Log	Created and modified timestamps preserved for sync conflict resolution and compliance
Deputy Owner/Assignee	→	Timely Owner/Assignee	Record ownership mapped between platforms using email address as the matching key
Deputy Record IDs	→	Timely External References	Cross-reference identifiers stored on both records for bidirectional lookups and deduplication
Deputy Timesheets	→	Timely Custom Fields	Timesheets data from Deputy stored in Timely custom fields for reference
Deputy Shifts	→	Timely Custom Fields	Shifts data from Deputy stored in Timely custom fields for reference
Deputy Tasks	→	Timely Custom Fields	Tasks data from Deputy stored in Timely custom fields for reference
Deputy Leave-requests	→	Timely Custom Fields	Leave-requests data from Deputy stored in Timely custom fields for reference

Deputy + Timely Integration FAQ

The most common data objects synced between Deputy and Timely include employees, appointments. We map each data type to its counterpart in the target system, including custom fields, metadata, and relationship data. The exact scope is tailored to your workflow during the discovery session.

We use a combination of direct REST + Webhook API connections and automation platforms like Make, Zapier, or n8n, depending on your requirements and budget. For complex workflows, we build custom middleware. The right approach depends on your volume, sync frequency, and business rules.

Absolutely. We design integrations with growth in mind, whether you are syncing 100 records or 100,000. Our architecture handles rate limiting (Deputy's API allows 50 requests per 10-second window), pagination, and queuing to ensure reliable performance at any scale.

By default, we configure Deputy to Timely as a one-way sync, but bi-directional sync is possible if your workflow requires it. We will assess the best approach during the discovery session.

Yes, every integration includes 3 months of post-launch support. We monitor sync health, troubleshoot issues, and make adjustments as your workflow evolves. Ongoing maintenance plans are available for businesses that want continuous optimisation.

Our integrations include retry logic and error queuing. If Timely is temporarily down, changes are queued and replayed once the system recovers. You will receive alerts for any sync failures that need attention. No data is lost during outages.

Yes. We have built integrations for Retail & E-commerce businesses that rely on both Deputy and Timely. The integration is customised to your industry-specific workflows, data structures, and compliance requirements. Book Free Assessment to discuss your specific needs.