Deputy + Microsoft 365

Connect Deputy to Microsoft 365: The Integration Hospitality & Tourism Businesses Trust

Tired of copying data between Deputy and Microsoft 365 by hand? Our Harvard-educated automation team builds a custom integration that syncs your data in real time - set up in 2 weeks.

8+ hours/week

Saved weekly

2 weeks

Setup time

3 months

Post-launch support

One-way

Sync direction

Book Free Assessment View All Integrations

Why Connect Deputy to Microsoft 365?

Deputy limitations compound the integration challenge: integration with accounting platforms like Xero and MYOB works well, but real-time sync can occasionally lag behind by several hours

Guest booking data in Deputy and operations scheduling in Microsoft 365 require manual coordination

Online orders in Deputy and in-store inventory in Microsoft 365 are never in sync, frustrating customers

Reporting across Deputy and Microsoft 365 requires painful manual exports and spreadsheet merges

No single source of truth when tasks live in two disconnected tools, so staff second-guess which system has the correct information

Task updates in Deputy are invisible to the team using Microsoft 365, leading to duplicated effort and missed deadlines

How We Help

For Hospitality & Tourism and Retail & E-commerce businesses across Australia, the disconnect between Deputy and Microsoft 365 is a daily frustration. Our custom integration bridges your accounting & finance and automation systems, ensuring employees and shifts flow seamlessly without manual intervention. On the technical side, Deputy uses a REST + Webhook API with OAuth authentication, which our team handles as part of the build.

Amplify Deputy Strengths

Deputy excels because drag-and-drop shift scheduling with templates and auto-scheduling saves hours of roster creation for multi-location businesses. Connecting it to Microsoft 365 ensures that advantage flows through your entire workflow rather than staying siloed in one tool.

Scalable Without Extra Headcount

As your data volume grows, the integration scales with you. No need to hire additional admin staff to keep Deputy and Microsoft 365 in sync, even as your business doubles.

Custom-Built for Your Workflow

Unlike generic connectors, we build integrations tailored to how your business actually uses Deputy and Microsoft 365. Custom field mappings, business rules, and error handling included.

Built-In Error Handling and Alerts

Our integrations include automatic retries, error queuing, and real-time notifications. If something fails between Deputy and Microsoft 365, your team knows immediately and the system self-recovers where possible.

Deputy to Microsoft 365 Use Cases

Automated error handling and retry for Deputy/Microsoft 365 sync

When a sync between Deputy and Microsoft 365 fails due to a rate limit, network issue, or validation error, the integration retries automatically with exponential backoff. Your team is alerted only when intervention is genuinely needed.

Mirror tasks between Deputy and Microsoft 365

When a task is created, reassigned, or completed in Deputy, the linked task in Microsoft 365 updates immediately. Teams working in different tools always see the same status, assignees, and due dates.

Data Mapping

How data flows between Deputy and Microsoft 365

Deputy	→	Microsoft 365	Notes
Deputy Tasks	→	Microsoft 365 Tasks	Task assignments, due dates, and completion status synchronised so both teams work from the same priorities.
Deputy Record IDs	→	Microsoft 365 External References	Cross-reference identifiers stored on both records for bidirectional lookups and deduplication
Deputy Owner/Assignee	→	Microsoft 365 Owner/Assignee	Record ownership mapped between platforms using email address as the matching key
Deputy Timestamps	→	Microsoft 365 Audit Log	Created and modified timestamps preserved for sync conflict resolution and compliance
Deputy Timesheets	→	Microsoft 365 Custom Fields	Timesheets data from Deputy stored in Microsoft 365 custom fields for reference
Deputy Shifts	→	Microsoft 365 Custom Fields	Shifts data from Deputy stored in Microsoft 365 custom fields for reference
Deputy Employees	→	Microsoft 365 Custom Fields	Employees data from Deputy stored in Microsoft 365 custom fields for reference
Deputy Leave-requests	→	Microsoft 365 Custom Fields	Leave-requests data from Deputy stored in Microsoft 365 custom fields for reference

Deputy + Microsoft 365 Integration FAQ

Yes. Deputy supports webhooks for instant event notifications. Changes in Deputy are reflected in Microsoft 365 within seconds. For high-volume scenarios, we implement queuing to handle peak loads without data loss.

Absolutely. Custom field mapping is a core part of every integration we build. Whether it is custom properties in Deputy or user-defined fields in Microsoft 365, we map them precisely to your requirements. We can also transform data formats, apply business rules, and handle conditional mappings.

Most Deputy to Microsoft 365 integrations are completed within 2 weeks. We start with a discovery session to understand your specific workflow, then build and test the integration. Complex setups with custom business logic may take up to 4-8 weeks.

Integration pricing depends on complexity, including the number of data objects synced (tasks), sync direction, custom business rules, and volume. Most Deputy to Microsoft 365 integrations fall within our standard integration tier. Book a free assessment to get a specific quote for your requirements.

Yes, every integration includes 3 months of post-launch support. We monitor sync health, troubleshoot issues, and make adjustments as your workflow evolves. Ongoing maintenance plans are available for businesses that want continuous optimisation.

Yes. We routinely build conditional logic, field transformations, data enrichment, and approval workflows into integrations. For example, only sync tasks that meet certain criteria, or transform data formats before writing to Microsoft 365. Your business rules drive the integration design.

Our integrations include retry logic and error queuing. If Microsoft 365 is temporarily down, changes are queued and replayed once the system recovers. You will receive alerts for any sync failures that need attention. No data is lost during outages.