Height vs Smartsheet - Features, Pricing & Expert Verdict
Stop researching and start deciding. Our feature-by-feature comparison of Height and Smartsheet gives mid-market Australian businesses the clarity they need - in minutes, not hours.
Feature Comparison
Side-by-side feature analysis for Height and Smartsheet.
Task management
Height
AI-powered Smart Actions automate routine project management tasks like status updates, priority assignment, and duplicate detection
Smartsheet
Spreadsheet-like interface is instantly familiar to Excel and Google Sheets users while adding project management features like Gantt charts and automations
Both platforms are strong here. Height emphasises this as a core strength, and Smartsheet also invests heavily in task management. Review each platform's approach to see which aligns with your team's workflow.
Project views (board/list/timeline)
Height
AI-powered Smart Actions automate routine project management tasks like status updates, priority assignment, and duplicate detection
Smartsheet
Spreadsheet-like interface is instantly familiar to Excel and Google Sheets users while adding project management features like Gantt charts and automations
Both platforms are strong here. Height emphasises this as a core strength, and Smartsheet also invests heavily in project views (board/list/timeline). Review each platform's approach to see which aligns with your team's workflow.
Resource management
Height
AI-powered Smart Actions automate routine project management tasks like status updates, priority assignment, and duplicate detection
Smartsheet
Spreadsheet-like interface is instantly familiar to Excel and Google Sheets users while adding project management features like Gantt charts and automations
Both platforms are strong here. Height emphasises this as a core strength, and Smartsheet also invests heavily in resource management. Review each platform's approach to see which aligns with your team's workflow.
Time tracking
Height
Limitation: No built-in time tracking, Gantt charts, or resource management, which professional services teams typically require
Smartsheet
Limitation: The spreadsheet paradigm, while familiar, can feel limiting for teams that need the flexibility of boards, timelines, and custom views
On paper time tracking looks similar across Height and Smartsheet, but the admin experience, reporting, and permission model tend to be the real differentiators.
Collaboration tools
Height
Built-in chat alongside task lists creates contextual conversations tied to specific work items, reducing channel-switching between Slack and PM tools
Smartsheet
Smartsheet includes team collaboration features. Multi-user capabilities vary by plan tier
Height highlights collaboration tools as a core strength. Smartsheet offers the capability but does not position it as a primary differentiator.
Reporting and dashboards
Height
Height includes reporting and dashboards capabilities. Feature depth varies by plan tier
Smartsheet
Dashboards aggregate data from multiple sheets into executive-level visual reports with charts, metrics, and traffic lights
Smartsheet highlights reporting and dashboards as a core strength. Height offers the capability but does not position it as a primary differentiator.
Customisation and templates
Height
Limitation: Smaller user base and community means fewer templates, guides, and third-party resources compared to established tools like Asana or Monday
Smartsheet
Control Center allows IT and PMO teams to create standardised project templates and governance rules across the organisation
Smartsheet highlights customisation and templates as a core strength. Height offers the capability but does not position it as a primary differentiator.
Automations
Height
AI-powered Smart Actions automate routine project management tasks like status updates, priority assignment, and duplicate detection
Smartsheet
Spreadsheet-like interface is instantly familiar to Excel and Google Sheets users while adding project management features like Gantt charts and automations
Smartsheet highlights automations as a core strength. Height offers the capability but does not position it as a primary differentiator.
Third-party integrations
Height
Limitation: Smaller user base and community means fewer templates, guides, and third-party resources compared to established tools like Asana or Monday
Smartsheet
Smartsheet connects with 41+ tools natively, offering one of the broadest integration ecosystems in its category
Both platforms have similar integration breadth (31 and 41 native connectors respectively). Either will connect to the major tools in a mid-market stack.
Mobile experience
Height
Height offers a mobile experience. Check the vendor site for current mobile app capabilities
Smartsheet
Limitation: Mobile experience is functional but cramped, as the spreadsheet layout does not translate well to smaller screens
On paper mobile experience looks similar across Height and Smartsheet, but the admin experience, reporting, and permission model tend to be the real differentiators.
Ease of setup
Height
Height is designed for straightforward onboarding with minimal configuration
Smartsheet
Smartsheet provides onboarding resources. Setup complexity depends on your configuration requirements
For ease of setup, evaluate both platforms against your specific workflow requirements rather than feature lists alone. A free trial or vendor demo will clarify the differences.
Value for money
Height
Limitation: The AI features, while promising, are still maturing and may not deliver consistent value across all project types
Smartsheet
Pro from approximately $10/user/month, Business from approximately $32/user/month, Enterprise custom pricing (AUD). Annual billing. No free plan. 30-day free trial available.
Pricing models differ significantly. Compare the total cost of ownership including add-ons and per-user fees, not just the headline price.
Pricing Comparison
General pricing information for each platform.
Height
Free plan available. Team from approximately $8.50/user/month, Business custom pricing (AUD). Annual billing discounts available.
Prices shown are approximate and may differ based on your plan, team size, and billing cycle. Verify directly with the vendor for current AUD rates.
Smartsheet
Pro from approximately $10/user/month, Business from approximately $32/user/month, Enterprise custom pricing (AUD). Annual billing. No free plan. 30-day free trial available.
Pricing is indicative only and subject to change. We recommend contacting the vendor for a tailored quote based on your Australian business needs.
Pros & Cons
An honest look at the strengths and limitations of each platform.
Height
Pros
- AI-powered Smart Actions automate routine project management tasks like status updates, priority assignment, and duplicate detection
- Built-in chat alongside task lists creates contextual conversations tied to specific work items, reducing channel-switching between Slack and PM tools
- Cross-team task visibility with shared lists and filters helps break down silos between departments working on the same projects
- Clean, modern interface with fast performance and keyboard shortcuts appeals to teams that want simplicity without sacrificing features
- Flexible attributes (custom fields) with filtering and grouping let teams model their specific workflow without rigid structure
Cons
- Smaller user base and community means fewer templates, guides, and third-party resources compared to established tools like Asana or Monday
- No built-in time tracking, Gantt charts, or resource management, which professional services teams typically require
- Limited integration ecosystem compared to major project management platforms, with many connections requiring Zapier
- The AI features, while promising, are still maturing and may not deliver consistent value across all project types
Smartsheet
Pros
- Spreadsheet-like interface is instantly familiar to Excel and Google Sheets users while adding project management features like Gantt charts and automations
- Dashboards aggregate data from multiple sheets into executive-level visual reports with charts, metrics, and traffic lights
- Cell-level permissions and row-level access controls provide granular security that spreadsheets cannot match, suitable for regulated industries
- Control Center allows IT and PMO teams to create standardised project templates and governance rules across the organisation
- Built-in forms with conditional logic collect structured data from internal and external stakeholders directly into sheets
Cons
- Per-user pricing with no free plan (only 30-day trial) makes it harder to justify for small teams compared to free alternatives
- The spreadsheet paradigm, while familiar, can feel limiting for teams that need the flexibility of boards, timelines, and custom views
- Automation capabilities, while improved, are less sophisticated than Monday.com or ClickUp for complex multi-step workflows
- Mobile experience is functional but cramped, as the spreadsheet layout does not translate well to smaller screens
Best For
Which tool suits which use case.
Choose Height if you need
- ✓ Task and project tracking
- ✓ Teams needing extensive third-party integrations
- ✓ Professional Services businesses
- ✓ Education organisations
- ✓ Moderate data needs (tasks, lists)
Choose Smartsheet if you need
- ✓ Task and project tracking
- ✓ Complex data models (sheets, rows, columns and more)
- ✓ Manufacturing businesses
- ✓ Teams needing extensive third-party integrations
- ✓ Real-time data sync across platforms
Expert Verdict
Our Harvard-educated consultants' take on this comparison.
Clever Ops Recommendation
Choose Height if product and engineering teams that want a modern, AI-enhanced project management tool with built-in chat and fast performance, particularly those outgrowing simpler task managers. Choose Smartsheet if operations, finance, and PMO teams that think in spreadsheets but need project management governance, dashboards, and access controls that Excel cannot provide. Avoid Height if teams needing time tracking, Gantt charts, or extensive integrations, or organisations that prefer established platforms with larger support communities. Avoid Smartsheet if creative or agile teams that prefer visual boards and flexible views, or small teams that need a free starting point before committing to a paid tool. If you are still weighing the trade-offs, Clever Ops offers a free assessment where our Harvard-educated consultants map your requirements to the right platform.
Migration Notes
What to know about switching between Height and Smartsheet.
Migrating Between Height and Smartsheet
Both Height and Smartsheet offer REST APIs, which simplifies the migration process. Clever Ops builds custom migration scripts that extract data from one platform and import it into the other with full field mapping. We validate every record, run parallel systems during the switch, and provide 3 months of post-migration support.
Height vs Smartsheet FAQ
If both tools are in the same category, you typically choose one as your primary system. However, some businesses run both during migration periods or for different teams. Height and Smartsheet share several common data types, making integration feasible. Clever Ops can sync them so your data stays consistent across both platforms.
Yes. Both platforms share several common data object types (including contacts and core records), which simplifies field mapping. Clever Ops runs a structured migration process: discovery, data mapping, test migration, verification, and cutover. Most migrations complete within 4-8 weeks, with 3 months of post-migration support included.
Height may hit limits when teams needing time tracking, Gantt charts, or extensive integrations, or organisations that prefer established platforms with larger support communities. Smartsheet may hit limits when creative or agile teams that prefer visual boards and flexible views, or small teams that need a free starting point before committing to a paid tool. Both platforms are designed to grow with your business, but scaling experience varies. Height connects with 31+ tools, and Smartsheet with 41+, so integration flexibility at scale is comparable. Clever Ops helps mid-market Australian businesses plan their tech stack for growth, not just for today.
Height uses a REST API (REST API with API key authentication (Secret Key header). Rate limiting applies per API key. JSON request/response format. Supports filtering, pagination, and field selection. Limited webhook support.), while Smartsheet uses a REST + Webhook API (REST API 2.0 with API key or OAuth 2.0 authentication. Rate limited to 300 requests per minute. Supports pagination via page and pageSize (max 10,000 rows per request). Webhook support for sheet changes. JSON responses.). Height supports 6 core data objects; Smartsheet supports 8. Smartsheet supports webhooks for real-time sync. With 12+ of integration experience, Clever Ops can tell you exactly how each API performs in production.
Height is more commonly used in Education. Smartsheet is stronger in Manufacturing and Professional Services. That said, popularity alone should not drive your decision. The right tool depends on your specific processes and integration needs. Clever Ops can advise based on what we have seen work for similar businesses.
Yes, both platforms are used by Australian businesses. Height is popular with Professional Services and Education in Australia. Smartsheet is widely used by Manufacturing and Professional Services. Key Australian considerations include AUD pricing, local support hours, GST handling, and data residency. Height offers Australian-specific pricing. Clever Ops, based in Gippsland, Victoria, factors these nuances into every recommendation.
For Professional Services, the answer depends on your operational model. Height is best for product and engineering teams that want a modern, AI-enhanced project management tool with built-in chat and fast performance, particularly those outgrowing simpler task managers. Smartsheet is best for operations, finance, and PMO teams that think in spreadsheets but need project management governance, dashboards, and access controls that Excel cannot provide. Clever Ops has helped businesses across Professional Services choose the right stack. Book a free assessment for advice specific to your situation.
Switching costs include data migration, team retraining, workflow rebuilding, and potential downtime. Height pricing: Free plan available. Smartsheet pricing: Pro from approximately $10/user/month, Business from approximately $32/user/month, Enterprise custom pricing (AUD). Beyond licensing costs, budget for implementation (Clever Ops typically completes migrations in 4-8 weeks) and training. We run parallel systems during transitions and provide 3 months of post-migration support to minimise disruption.
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