ClickUp or Smartsheet? An Expert Project Management Comparison
Every business has different workflows, team sizes, and budgets. This comparison of ClickUp vs Smartsheet helps you find the platform that matches your actual needs — not just the one with the biggest marketing budget.
Feature Comparison
Side-by-side feature ratings for ClickUp and Smartsheet.
| Feature | ClickUp | Smartsheet | Notes |
|---|---|---|---|
| Task management | ClickUp holds a small advantage in task management. For most mid-market Australian businesses, this difference alone would not drive the decision. | ||
| Project views (board/list/timeline) | On project views (board/list/timeline), Smartsheet is marginally stronger — but ClickUp still delivers a solid experience here. | ||
| Resource management | ClickUp has a slight edge in resource management. | ||
| Time tracking | For Professional Services that rely on strong time tracking, ClickUp is the more capable option in our assessment. | ||
| Collaboration tools | Smartsheet holds a small advantage in collaboration tools. For most mid-market Australian businesses, this difference alone would not drive the decision. | ||
| Reporting and dashboards | For Professional Services that rely on strong reporting and dashboards, ClickUp is the more capable option in our assessment. | ||
| Customisation and templates | For Professional Services that rely on strong customisation and templates, ClickUp is the more capable option in our assessment. | ||
| Automations | ClickUp holds a small advantage in automations. For most mid-market Australian businesses, this difference alone would not drive the decision. | ||
| Third-party integrations | ClickUp has a slight edge in third-party integrations. | ||
| Mobile experience | Smartsheet edges out ClickUp on mobile experience, though the gap is modest enough that other factors may matter more. | ||
| Ease of setup | For Professional Services that rely on strong ease of setup, ClickUp is the more capable option in our assessment. | ||
| Value for money | For Professional Services that rely on strong value for money, ClickUp is the more capable option in our assessment. |
Task management
ClickUp
Smartsheet
ClickUp holds a small advantage in task management. For most mid-market Australian businesses, this difference alone would not drive the decision.
Project views (board/list/timeline)
ClickUp
Smartsheet
On project views (board/list/timeline), Smartsheet is marginally stronger — but ClickUp still delivers a solid experience here.
Resource management
ClickUp
Smartsheet
ClickUp has a slight edge in resource management.
Time tracking
ClickUp
Smartsheet
For Professional Services that rely on strong time tracking, ClickUp is the more capable option in our assessment.
Collaboration tools
ClickUp
Smartsheet
Smartsheet holds a small advantage in collaboration tools. For most mid-market Australian businesses, this difference alone would not drive the decision.
Reporting and dashboards
ClickUp
Smartsheet
For Professional Services that rely on strong reporting and dashboards, ClickUp is the more capable option in our assessment.
Customisation and templates
ClickUp
Smartsheet
For Professional Services that rely on strong customisation and templates, ClickUp is the more capable option in our assessment.
Automations
ClickUp
Smartsheet
ClickUp holds a small advantage in automations. For most mid-market Australian businesses, this difference alone would not drive the decision.
Third-party integrations
ClickUp
Smartsheet
ClickUp has a slight edge in third-party integrations.
Mobile experience
ClickUp
Smartsheet
Smartsheet edges out ClickUp on mobile experience, though the gap is modest enough that other factors may matter more.
Ease of setup
ClickUp
Smartsheet
For Professional Services that rely on strong ease of setup, ClickUp is the more capable option in our assessment.
Value for money
ClickUp
Smartsheet
For Professional Services that rely on strong value for money, ClickUp is the more capable option in our assessment.
Pricing Comparison
General pricing information for each platform.
ClickUp
Free tier; paid from ~$10/user/month
Prices shown are approximate and may differ based on your plan, team size, and billing cycle. Verify directly with the vendor for current AUD rates.
Smartsheet
Contact vendor for pricing
Pricing is indicative only and subject to change. We recommend contacting the vendor for a tailored quote based on your Australian business needs.
Pros & Cons
An honest look at the strengths and limitations of each platform.
ClickUp
Pros
- Improves visibility across projects
- Extensive integration ecosystem with 30+ connectors
- Solid feature set for its price point
- Well-established platform with strong market presence
- Rich data model covering tasks, lists, folders and more
Cons
- Reporting features often locked behind higher tiers
- May not suit every workflow without customisation
- Large ecosystem can make choosing the right integrations overwhelming
- Customisation may require learning curve
Smartsheet
Pros
- Real-time webhook support for instant data sync
- Rich data model covering sheets, rows, columns and more
- Popular across Manufacturing, Professional Services, Logistics
- Active user community and resources
- Extensive integration ecosystem with 30+ connectors
Cons
- Large ecosystem can make choosing the right integrations overwhelming
- May not suit every workflow without customisation
- Smaller market presence compared to category leaders
- Can become overwhelming with too many features
Best For
Which tool suits which use case.
Choose ClickUp if you need
- ✓ Real-time data sync across platforms
- ✓ Complex data models (tasks, lists, folders and more)
- ✓ Teams needing extensive third-party integrations
- ✓ Workflow management
- ✓ Task and project tracking
Choose Smartsheet if you need
- ✓ Task and project tracking
- ✓ Complex data models (sheets, rows, columns and more)
- ✓ Manufacturing businesses
- ✓ Teams needing extensive third-party integrations
- ✓ Real-time data sync across platforms
Expert Verdict
Our Harvard-educated consultants' take on this comparison.
Clever Ops Recommendation
ClickUp and Smartsheet are both proven project management platforms trusted by mid-market Australian businesses. The differences between them matter most in specific scenarios: integration requirements, budget constraints, and feature priorities. Rather than guessing, let our team of Harvard-educated consultants assess your needs and recommend the right fit — it is what we have been doing for 12+.
Migration Notes
What to know about switching between ClickUp and Smartsheet.
Migrating Between ClickUp and Smartsheet
A successful migration from ClickUp to Smartsheet (or vice versa) is not just about data — it is about your team. Clever Ops handles the technical migration of spaces and custom fields, but we also provide hands-on training so your team is confident on the new platform from day one. The full process, including training, typically takes 4-8 weeks.
ClickUp vs Smartsheet FAQ
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