Cliniko vs HubSpot

Cliniko vs HubSpot: Side-by-Side Feature & Pricing Comparison

An honest comparison of Cliniko and HubSpot for Australian mid-market Australian businesses. See feature ratings, pricing, pros and cons to make the right choice — or let our Harvard-educated experts help you decide.

12
Features compared
50+
Clients advised
98%
Client retention
12+
Years experience

Feature Comparison

Side-by-side feature ratings for Cliniko and HubSpot.

Industry fit

Cliniko

HubSpot

In terms of industry fit, Cliniko and HubSpot perform at a similar level, which is common for mature platforms in this space.

Job management

Cliniko

HubSpot

Both Cliniko and HubSpot offer comparable job management capabilities.

Quoting and invoicing

Cliniko

HubSpot

Both Cliniko and HubSpot offer comparable quoting and invoicing capabilities.

Scheduling and dispatch

Cliniko

HubSpot

Cliniko and HubSpot are evenly matched on scheduling and dispatch, so your choice here comes down to preference and workflow fit.

Mobile field access

Cliniko

HubSpot

For mobile field access, both platforms deliver a similar experience — neither has a clear advantage.

Compliance features

Cliniko

HubSpot

Both Cliniko and HubSpot offer comparable compliance features capabilities.

Contact management

Cliniko

HubSpot

In terms of contact management, Cliniko and HubSpot perform at a similar level, which is common for mature platforms in this space.

Pipeline management

Cliniko

HubSpot

In terms of pipeline management, Cliniko and HubSpot perform at a similar level, which is common for mature platforms in this space.

Email automation

Cliniko

HubSpot

In terms of email automation, Cliniko and HubSpot perform at a similar level, which is common for mature platforms in this space.

Reporting and analytics

Cliniko

HubSpot

Cliniko and HubSpot are evenly matched on reporting and analytics, so your choice here comes down to preference and workflow fit.

Integration ecosystem

Cliniko

HubSpot

For integration ecosystem, both platforms deliver a similar experience — neither has a clear advantage.

Mobile app

Cliniko

HubSpot

Cliniko and HubSpot are evenly matched on mobile app, so your choice here comes down to preference and workflow fit.

Pricing Comparison

General pricing information for each platform.

Cliniko

From ~$45/month

Pricing may vary based on team size, features, and region. Contact the vendor for the latest Australian pricing.

HubSpot

Free tier available; paid plans from ~$30/month

These figures are estimates based on publicly available pricing. Actual costs depend on your usage, team size, and any negotiated rates.

Pros & Cons

An honest look at the strengths and limitations of each platform.

Cliniko

Pros

  • Mobile-friendly interface
  • Rich data model covering patients, appointments, invoices and more
  • Strong fit for Healthcare & Allied Health workflows
  • Active user community and resources
  • Purpose-built for industry-specific needs

Cons

  • May be too specialised for diverse businesses
  • Large ecosystem can make choosing the right integrations overwhelming
  • Smaller development team than general tools
  • Onboarding documentation could be more comprehensive

HubSpot

Pros

  • Mobile-friendly interface
  • Pipeline visibility helps forecast revenue
  • Extensive integration ecosystem with 30+ connectors
  • Regular platform updates and improvements
  • Centralised customer data for better sales outcomes

Cons

  • Complex data model may require expert configuration
  • Onboarding documentation could be more comprehensive
  • Support response times vary by plan tier
  • No real-time webhook support — relies on polling for sync

Best For

Which tool suits which use case.

Choose Cliniko if you need

  • Healthcare & Allied Health businesses
  • Field service operations
  • Moderate data needs (patients, appointments)
  • Teams needing extensive third-party integrations
  • Specialised compliance

Choose HubSpot if you need

  • Professional Services businesses
  • Complex data models (contacts, companies, deals and more)
  • Managing customer relationships
  • Contact management
  • Teams needing extensive third-party integrations

Expert Verdict

Our Harvard-educated consultants' take on this comparison.

Clever Ops Recommendation

Cliniko and HubSpot sit in different parts of your tech stack — industry tools and crm & sales respectively. Rather than choosing one over the other, the smarter question is how to make them work together seamlessly. With 12+ of integration experience, Clever Ops can design a workflow where both tools complement each other perfectly.

Migration Notes

What to know about switching between Cliniko and HubSpot.

Migrating Between Cliniko and HubSpot

Clever Ops takes a low-risk approach to migrating between Cliniko and HubSpot. We run both systems in parallel during the transition, transferring your core data in stages and verifying data at each step. Your team continues working in the existing system until the new one is fully validated. The process typically takes 4-8 weeks, followed by 3 months of hands-on support.

Cliniko vs HubSpot FAQ

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