Service Completion Notification

Service Completion Notification

Free, customisable service completion notification for mid-market Australian businesses. Copy, customise, and start using immediately. Built by Harvard-educated automation experts.

5 min
Setup time
100%
Customisable
50+
Businesses served
Free
No cost

Setup Time

5 minutes

Complexity

simple

Tools

ServiceM8, Tradify, Zapier

Template

Copy this template and customise it for your business.

# Service Completion Notification

## Purpose
Trigger when a job status changes to complete in your field service or project management tool.

## When to Use
An automated notification confirming that a service or job has been completed, including a summary of work done and next steps.

## Instructions
1. Review the template below and familiarise yourself with the structure
2. Replace all [bracketed placeholders] with your business details
3. Customise the tone and formatting to match your brand
4. Save in your preferred tool (ServiceM8 or Tradify)

---

Subject: Job complete - [Job/Service Description] at [Location/Address]

Hi [Client Name],

I am pleased to let you know that the following work has been completed:

**Job Summary:**
- Job Reference: [Job Number]
- Date Completed: [Completion Date]
- Location: [Site Address]
- Technician/Tradesperson: [Staff Name]

**Work Completed:**
- [Work Item 1, e.g. "Replaced hot water system - Rheem 250L electric"]
- [Work Item 2, e.g. "Tested all connections and confirmed no leaks"]
- [Work Item 3, e.g. "Removed and disposed of old unit"]

**Important Notes:**
- [Any warranty information, e.g. "Your new unit comes with a 5-year manufacturer warranty"]
- [Maintenance advice, e.g. "We recommend a service check in 12 months"]
- [Safety notes, e.g. "Please allow 2 hours for the water to reach full temperature"]

**Your Invoice:**
Your invoice for $[Amount] (inc. GST) is attached to this email. Payment is due within [Payment Terms, e.g. "14 days"]. You can pay via bank transfer, card, or online at [Payment Link].

If you notice any issues with the work or have questions, please contact us within [Warranty Period] on [Phone Number].

We appreciate your business and hope to be of service again in the future.

Kind regards,

[Your Name]
[Company Name]
[Phone Number]
[Licence Number]

---

**Complexity:** simple | **Setup time:** 5 minutes | **Tools:** ServiceM8, Tradify, Zapier

How to Use This Template

Follow these steps to get the most out of this template.

1

Customise the placeholder fields (marked in [brackets]) with your specific business details

2

Review each section to ensure it matches your brand voice and requirements

3

Test the service completion notification with a small group or internal team before full rollout

4

Save the customised version as a reusable template in your document management system

5

Schedule a quarterly review to update the template based on feedback and changing requirements

Customisation Tips

Make this template your own with these recommendations.

Add your company logo, colours, and branding elements where indicated

Remove any sections of the service completion notification that do not apply to your specific use case

Replace all placeholder text in [brackets] with your actual business information

Adjust the tone and language to match your brand guidelines and audience expectations

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Frequently Asked Questions

Frequently Asked Questions

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