Free, customisable service completion notification for mid-market Australian businesses. Copy, customise, and start using immediately. Built by Harvard-educated automation experts.
Setup Time
5 minutes
Complexity
simple
Tools
ServiceM8, Tradify, Zapier
Copy this template and customise it for your business.
# Service Completion Notification ## Purpose Trigger when a job status changes to complete in your field service or project management tool. ## When to Use An automated notification confirming that a service or job has been completed, including a summary of work done and next steps. ## Instructions 1. Review the template below and familiarise yourself with the structure 2. Replace all [bracketed placeholders] with your business details 3. Customise the tone and formatting to match your brand 4. Save in your preferred tool (ServiceM8 or Tradify) --- Subject: Job complete - [Job/Service Description] at [Location/Address] Hi [Client Name], I am pleased to let you know that the following work has been completed: **Job Summary:** - Job Reference: [Job Number] - Date Completed: [Completion Date] - Location: [Site Address] - Technician/Tradesperson: [Staff Name] **Work Completed:** - [Work Item 1, e.g. "Replaced hot water system - Rheem 250L electric"] - [Work Item 2, e.g. "Tested all connections and confirmed no leaks"] - [Work Item 3, e.g. "Removed and disposed of old unit"] **Important Notes:** - [Any warranty information, e.g. "Your new unit comes with a 5-year manufacturer warranty"] - [Maintenance advice, e.g. "We recommend a service check in 12 months"] - [Safety notes, e.g. "Please allow 2 hours for the water to reach full temperature"] **Your Invoice:** Your invoice for $[Amount] (inc. GST) is attached to this email. Payment is due within [Payment Terms, e.g. "14 days"]. You can pay via bank transfer, card, or online at [Payment Link]. If you notice any issues with the work or have questions, please contact us within [Warranty Period] on [Phone Number]. We appreciate your business and hope to be of service again in the future. Kind regards, [Your Name] [Company Name] [Phone Number] [Licence Number] --- **Complexity:** simple | **Setup time:** 5 minutes | **Tools:** ServiceM8, Tradify, Zapier
Follow these steps to get the most out of this template.
Customise the placeholder fields (marked in [brackets]) with your specific business details
Review each section to ensure it matches your brand voice and requirements
Test the service completion notification with a small group or internal team before full rollout
Save the customised version as a reusable template in your document management system
Schedule a quarterly review to update the template based on feedback and changing requirements
Make this template your own with these recommendations.
Add your company logo, colours, and branding elements where indicated
Remove any sections of the service completion notification that do not apply to your specific use case
Replace all placeholder text in [brackets] with your actual business information
Adjust the tone and language to match your brand guidelines and audience expectations
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