Payment Confirmation Email for Retail & E-commerce

# Payment Confirmation Email - Retail & E-commerce

## Purpose
Trigger automatically when a payment is received in your accounting or payment platform for instant confirmation.

## When to Use
An automated payment receipt and confirmation email that includes transaction details, invoice reference, and contact information for queries.

## Instructions
1. Review the template below and familiarise yourself with the structure
2. Replace all [bracketed placeholders] with your retail & e-commerce business details
3. Customise the tone and formatting to match your brand
4. Save in your preferred tool (Xero or Stripe)

---

Subject: Payment received - thank you (Invoice [Invoice Number])

Hi [Client Name],

Thank you for your payment. This email confirms that we have received the following:

**Payment Details:**
- Invoice Number: [Invoice Number]
- Amount Received: $[Amount] (inc. GST)
- Payment Date: [Date]
- Payment Method: [Bank Transfer / Credit Card / Direct Debit]
- Description: [Brief Description of Services/Products]

**Your Account Status:**
- Outstanding Balance: $[Balance, e.g. "0.00"]
- Next Invoice Due: [Date or "N/A"]

A copy of your paid invoice and receipt is attached to this email for your records. You can also access all your invoices and payment history through our client portal: [Portal Link]

If you notice any discrepancies or have questions about this payment, please contact our accounts team at [Accounts Email] or on [Phone Number].

Thank you for your continued business.

Kind regards,

[Your Name]
[Company Name]
[Phone Number]

---

**Complexity:** simple | **Setup time:** 5 minutes | **Tools:** Xero, Stripe, QuickBooks

Note: This template has been tailored for retail & e-commerce businesses in Australia. Adjust terminology and compliance references to match your specific context.