Free, customisable feedback request email designed specifically for Australian financial services businesses. Copy, customise, and automate - built by Harvard-educated experts.
Setup Time
5 minutes
Complexity
simple
Tools
HubSpot, Zapier, Slack
Copy this template and customise it for your business.
# Feedback Request Email - Financial Services ## Purpose Trigger after project milestones or service delivery to gather testimonials and identify improvement opportunities. ## When to Use A short, friendly email requesting client feedback with a link to a survey or review platform. Includes NPS-style rating option. ## Instructions 1. Review the template below and familiarise yourself with the structure 2. Replace all [bracketed placeholders] with your financial services business details 3. Customise the tone and formatting to match your brand 4. Save in your preferred tool (HubSpot or Zapier) --- Subject: We would love your feedback - it takes 2 minutes Hi [Client Name], Now that we have completed [Project Name / Service Delivered], I wanted to reach out and ask how your experience has been with [Company Name]. Your feedback is genuinely important to us. It helps us improve what we do and ensures we continue delivering the quality you expect. **Could you take 2 minutes to share your thoughts?** [Feedback Survey Link] The survey covers three quick areas: 1. Overall satisfaction with the work delivered 2. Communication and responsiveness throughout the process 3. Whether you would recommend us to others If you would prefer to share feedback directly, simply reply to this email. I read every response personally. If you had a positive experience and are open to it, we would also appreciate a brief Google review. It makes a genuine difference for a business like ours: [Google Review Link] Thank you for your time and for choosing to work with us. Kind regards, [Your Name] [Your Title] [Company Name] [Phone Number] --- **Complexity:** simple | **Setup time:** 5 minutes | **Tools:** HubSpot, Zapier, Slack Note: This template has been tailored for financial services businesses in Australia. Adjust terminology and compliance references to match your specific context.
Follow these steps to get the most out of this template.
Train your financial services team on when and how to use this template in their daily workflow
Review each section to ensure it matches your brand voice and requirements
Test the feedback request email with a small group or internal team before full rollout
Schedule a quarterly review to update the template based on feedback and changing requirements
Copy the feedback request email template below and paste it into your financial services preferred tool or document
Make this template your own with these recommendations.
Adjust the tone and language to match your brand guidelines and audience expectations
Replace all placeholder text in [brackets] with your financial services actual business information
Add industry-specific terminology and compliance language relevant to your financial services sector
A/B test different versions of this feedback request email to optimise performance
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