Trigger
An event that initiates an automated workflow or action. Common triggers include form submissions, schedule times, data changes, emails, and webhooks.
In-Depth Explanation
A trigger is the event that starts an automated workflow or action. Triggers define "when" automation runs, responding to events in real-time or on schedules.
Trigger types:
- Event-based: Something happens (form submit, record update)
- Scheduled: Time-based (daily, weekly, hourly)
- Webhook: External system calls your automation
- Manual: User-initiated but then runs automatically
- Conditional: Event + conditions must be met
Common trigger events:
- New email received
- Form submitted
- Database record created/updated
- File uploaded
- API call received
- Scheduled time reached
- Approval submitted
- Payment received
Trigger considerations:
- Deduplication: Don't run twice for same event
- Filtering: Only trigger on relevant events
- Error handling: What if the trigger fires but action fails?
- Volume: Can your system handle trigger frequency?
Business Context
Well-designed triggers ensure automation runs at the right time. Poor trigger design leads to missed events, duplicates, or overwhelming system capacity.
How Clever Ops Uses This
We help Australian businesses design robust trigger architectures that balance responsiveness with reliability.
Example Use Case
"A customer support workflow triggered by new email with specific keywords, immediately creating a ticket and notifying the appropriate team."