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Event-Driven Automation

Automation triggered by real-time events rather than schedules. Responds immediately when something happens - a form submission, database change, or API call.

In-Depth Explanation

Event-driven automation responds to events as they happen, enabling real-time processing and immediate reactions. It's the foundation of responsive, modern automation.

Event-driven characteristics:

  • Reactive: Responds to events, not time
  • Real-time: Immediate or near-immediate processing
  • Scalable: Handle varying event volumes
  • Decoupled: Event producers don't know about consumers

Event types:

  • User actions: Form submissions, button clicks
  • Data changes: Record created, updated, deleted
  • System events: File uploaded, payment received
  • External: Webhook calls, email received
  • Integration: API calls, message queue items

Event-driven patterns:

  • Event notification: Something happened
  • Event-carried state transfer: Event contains all needed data
  • Event sourcing: Reconstruct state from event history

Architecture components:

  • Event producers (sources)
  • Event broker/bus
  • Event consumers (handlers)

Business Context

Event-driven automation enables immediate customer responses, real-time data sync, and responsive operations - critical for competitive customer experience.

How Clever Ops Uses This

We architect event-driven solutions for Australian businesses, enabling real-time automation that responds instantly to business events.

Example Use Case

"When a customer submits a support form, automation immediately: creates ticket, enriches with customer data, routes to appropriate agent, and sends acknowledgment."

Frequently Asked Questions

Category

automation

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