Setmore + Timely

Bridge Scheduling and Industry Tools - Connect Setmore to Timely

Australian Healthcare & Allied Health businesses rely on both Setmore and Timely. Our custom one-way integration keeps them in sync, saving your team 8+ hours/week and eliminating data entry errors.

8+ hours/week

Saved weekly

98%

Client retention

50+

Clients served

One-way

Sync direction

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Why Connect Setmore to Timely?

Timely adds complexity: integration ecosystem is limited compared to Cliniko, with fewer connections to broader business tools and marketing platforms

Manually copying data between Setmore and Timely wastes hours every week that could be spent on revenue-generating work

Invoice and payment data is re-entered between Setmore and Timely manually, doubling the work and risking GST errors at month-end

Online orders in Setmore and in-store inventory in Timely are never in sync, frustrating customers

Reporting across Setmore and Timely requires painful manual exports and spreadsheet merges

No single source of truth when contacts live in two disconnected tools, so staff second-guess which system has the correct information

Customers in Setmore and clients in Timely drift out of sync, leading to outdated details on invoices, emails, and reports

How We Help

Connecting Setmore (scheduling) with Timely (industry tools) is one of the most requested integrations among Australian Healthcare & Allied Health and Retail & E-commerce businesses. This integration eliminates the manual transfer of contacts and invoices data, reducing errors and freeing up your team to focus on growth. On the technical side, Setmore uses a REST API, and Timely authenticates via API key, which our team handles as part of the build.

Faster Invoicing, Fewer Errors

Invoices flow between Setmore and Timely automatically with correct line items, GST rates, and payment terms. Month-end closes become predictable, and reconciliation discrepancies disappear.

Real-Time Visibility Across Teams

When a record updates in Setmore, every team member working in Timely sees the change instantly. No lag, no stale dashboards, no conflicting reports.

Custom-Built for Your Workflow

Unlike generic connectors, we build integrations tailored to how your business actually uses Setmore and Timely. Custom field mappings, business rules, and error handling included.

Eliminate Manual Data Entry

Stop copying contacts between Setmore and Timely by hand. Our integration syncs data automatically, saving your team 8+ hours/week.

Setmore to Timely Use Cases

Sync appointments from Setmore to Timely

When a appointment is booked, rescheduled, or cancelled in Setmore, the corresponding record in Timely updates instantly. Prevents double-bookings and keeps all teams informed of schedule changes.

Sync Setmore customers to Timely clients

When a customer is created or updated in Setmore, the corresponding client record in Timely is automatically created or updated. Contact details, company associations, and custom fields are all mapped.

Scheduled reconciliation between Setmore and Timely

A daily or weekly reconciliation job compares records across both platforms, flags discrepancies, and generates a mismatch report. Catches sync gaps before they become accounting headaches.

Automated error handling and retry for Setmore/Timely sync

When a sync between Setmore and Timely fails due to a rate limit, network issue, or validation error, the integration retries automatically with exponential backoff. Your team is alerted only when intervention is genuinely needed.

Data Mapping

How data flows between Setmore and Timely

Setmore	→	Timely	Notes
Setmore Customers -> first_name	→	Timely Clients -> firstName	Contact identity fields synchronised to maintain consistency
Setmore Customers -> last_name	→	Timely Clients -> lastName	Contact identity fields synchronised to maintain consistency
Setmore Customers -> address	→	Timely Clients -> address	Address components mapped between single-field and multi-field formats
Setmore Payments -> id	→	Timely Payments -> id	Unique identifier stored as cross-reference for record linking
Setmore Payments -> type	→	Timely Payments -> type	Transaction data validated against both platforms before write
Setmore Payments -> amount	→	Timely Payments -> amount	Financial values validated for decimal precision and currency alignment
Setmore Staff	→	Timely Staff	Employee records including personal details, roles, and department data synchronised for HR and payroll alignment.
Setmore Appointments	→	Timely Appointments	Booking and scheduling data synchronised to prevent double-bookings and ensure calendar accuracy.
Setmore Timestamps	→	Timely Audit Log	Created and modified timestamps preserved for sync conflict resolution and compliance
Setmore Record IDs	→	Timely External References	Cross-reference identifiers stored on both records for bidirectional lookups and deduplication

Setmore + Timely Integration FAQ

Yes. We have built integrations for Healthcare & Allied Health businesses that rely on both Setmore and Timely. The integration is customised to your industry-specific workflows, data structures, and compliance requirements. Book Free Assessment to discuss your specific needs.

The most common data objects synced between Setmore and Timely include contacts, invoices, employees. We map each data type to its counterpart in the target system, including custom fields, metadata, and relationship data. The exact scope is tailored to your workflow during the discovery session.

Our integrations include retry logic and error queuing. If Timely is temporarily down, changes are queued and replayed once the system recovers. You will receive alerts for any sync failures that need attention. No data is lost during outages.

Absolutely. We design integrations with growth in mind, whether you are syncing 100 records or 100,000. Our architecture handles rate limiting, pagination, and queuing to ensure reliable performance at any scale.

Integration pricing depends on complexity, including the number of data objects synced (contacts, invoices, employees), sync direction, custom business rules, and volume. Most Setmore to Timely integrations fall within our standard integration tier. Book a free assessment to get a specific quote for your requirements.

Yes, we handle one-time historical data migrations alongside ongoing sync. We map your existing contacts, validate data quality, and run test migrations before the final cutover. Most migrations complete within 4-8 weeks depending on volume.

We map scheduling data like appointments and customers from Setmore to the corresponding industry tools structures in Timely. Our team handles data transformation, validation, and conflict resolution between the two system types.