Cliniko + Deputy

Connect Cliniko to Deputy: The Integration Healthcare & Allied Health Businesses Trust

Tired of copying data between Cliniko and Deputy by hand? Our Harvard-educated automation team builds a custom integration that syncs your data in real time - set up in 2 weeks.

8+ hours/week

Saved weekly

Manual reconciliation

Cliniko fields

One-way

Sync direction

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Why Connect Cliniko to Deputy?

Bookings made in Cliniko are not visible in Deputy, creating scheduling conflicts and double-bookings

Deputy adds complexity: integration with accounting platforms like Xero and MYOB works well, but real-time sync can occasionally lag behind by several hours

Patient appointment data in Cliniko and billing records in Deputy require double entry, risking compliance issues

New team members take longer to onboard because they must learn manual workarounds to keep Cliniko and Deputy aligned

Manually copying data between Cliniko and Deputy wastes hours every week that could be spent on revenue-generating work

Cliniko limitations compound the integration challenge: marketing and patient recall features are limited, often requiring integration with Mailchimp or similar for targeted campaigns

Reporting across Cliniko and Deputy requires painful manual exports and spreadsheet merges

How We Help

With 12+ helping mid-market Australian businesses, we have built dozens of integrations between industry tools and accounting & finance platforms. Connecting Cliniko to Deputy is a proven workflow we deploy in 2 weeks. On the technical side, Cliniko uses a REST API with API key authentication, and Deputy authenticates via OAuth, which our team handles as part of the build.

Zero Scheduling Conflicts

Bookings in Cliniko sync to Deputy instantly, preventing the double-bookings and missed appointments that plague businesses running these systems independently.

Scalable Without Extra Headcount

As your data volume grows, the integration scales with you. No need to hire additional admin staff to keep Cliniko and Deputy in sync, even as your business doubles.

Custom-Built for Your Workflow

Unlike generic connectors, we build integrations tailored to how your business actually uses Cliniko and Deputy. Custom field mappings, business rules, and error handling included.

Built-In Error Handling and Alerts

Our integrations include automatic retries, error queuing, and real-time notifications. If something fails between Cliniko and Deputy, your team knows immediately and the system self-recovers where possible.

Cliniko to Deputy Use Cases

Automated error handling and retry for Cliniko/Deputy sync

When a sync between Cliniko and Deputy fails due to a rate limit, network issue, or validation error, the integration retries automatically with exponential backoff. Your team is alerted only when intervention is genuinely needed.

Sync appointments from Cliniko to Deputy

When a appointment is booked, rescheduled, or cancelled in Cliniko, the corresponding record in Deputy updates instantly. Prevents double-bookings and keeps all teams informed of schedule changes.

Data Mapping

How data flows between Cliniko and Deputy

Cliniko	→	Deputy	Notes
Cliniko Appointments	→	Deputy Schedules	Booking and scheduling data synchronised to prevent double-bookings and ensure calendar accuracy.
Cliniko Record IDs	→	Deputy External References	Cross-reference identifiers stored on both records for bidirectional lookups and deduplication
Cliniko Timestamps	→	Deputy Audit Log	Created and modified timestamps preserved for sync conflict resolution and compliance
Cliniko Owner/Assignee	→	Deputy Owner/Assignee	Record ownership mapped between platforms using email address as the matching key
Cliniko Practitioners	→	Deputy Custom Fields	Practitioners data from Cliniko stored in Deputy custom fields for reference
Cliniko Treatments	→	Deputy Custom Fields	Treatments data from Cliniko stored in Deputy custom fields for reference
Cliniko Patients	→	Deputy Custom Fields	Patients data from Cliniko stored in Deputy custom fields for reference
Cliniko Invoices	→	Deputy Custom Fields	Invoices data from Cliniko stored in Deputy custom fields for reference

Cliniko + Deputy Integration FAQ

Yes. We routinely build conditional logic, field transformations, data enrichment, and approval workflows into integrations. For example, only sync appointments that meet certain criteria, or transform data formats before writing to Deputy. Your business rules drive the integration design.

Yes, we handle one-time historical data migrations alongside ongoing sync. We map your existing appointments, validate data quality, and run test migrations before the final cutover. Most migrations complete within 4-8 weeks depending on volume.

Integration pricing depends on complexity, including the number of data objects synced (appointments), sync direction, custom business rules, and volume. Most Cliniko to Deputy integrations fall within our standard integration tier. Book a free assessment to get a specific quote for your requirements.

By default, we configure Cliniko to Deputy as a one-way sync, but bi-directional sync is possible if your workflow requires it. We will assess the best approach during the discovery session.

Yes. Clever Ops has helped Hospitality & Tourism businesses connect Cliniko to Deputy as part of their automation strategy. Each industry has unique data flows and compliance needs, and we tailor the integration accordingly. Based in Gippsland, Victoria, we understand the Australian market deeply.

The most common data objects synced between Cliniko and Deputy include appointments. We map each data type to its counterpart in the target system, including custom fields, metadata, and relationship data. The exact scope is tailored to your workflow during the discovery session.

Absolutely. Custom field mapping is a core part of every integration we build. Whether it is custom properties in Cliniko or user-defined fields in Deputy, we map them precisely to your requirements. We can also transform data formats, apply business rules, and handle conditional mappings.