BigCommerce + Reckon

Connect BigCommerce to Reckon - Automate Your Workflow

Connect BigCommerce to Reckon with a purpose-built integration. Real-time sync, error handling, and retry logic included - deployed within 2 weeks by our experienced team.

8+ hours/week

Saved weekly

98%

Client retention

50+

Clients served

One-way

Sync direction

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Why Connect BigCommerce to Reckon?

Customers in BigCommerce and contacts in Reckon drift out of sync, leading to outdated details on invoices, emails, and reports

Production order data in BigCommerce and inventory levels in Reckon are reconciled manually, risking stock-outs

Product and pricing data diverges between BigCommerce and Reckon, causing order errors and customer complaints

BigCommerce uses a REST + Webhook API while Reckon uses REST, requiring careful middleware to translate data formats between the two platforms

Reporting across BigCommerce and Reckon requires painful manual exports and spreadsheet merges

Reckon adds complexity: the cloud platform (Reckon One) has a smaller third-party integration ecosystem than Xero, limiting connectivity with modern SaaS tools

How We Help

Every week without this integration costs your Retail & E-commerce and Manufacturing business 8+ hours/week in manual data handling between BigCommerce and Reckon. Our Harvard-educated consultants build a sync that eliminates that waste permanently. On the technical side, BigCommerce uses a REST + Webhook API with OAuth authentication, and Reckon authenticates via OAuth, which our team handles as part of the build.

Eliminate Manual Data Entry

Stop copying contacts between BigCommerce and Reckon by hand. Our integration syncs data automatically, saving your team 8+ hours/week.

Omnichannel Inventory Accuracy

Keep online and in-store stock levels synchronised between BigCommerce and Reckon. Customers see accurate availability regardless of how they shop.

Unlock Reckon Value

Reckon stands out because one of the most affordable Australian accounting platforms, with pricing significantly below Xero and MYOB for basic bookkeeping needs. Integrating it with BigCommerce means your team gets this benefit with complete, accurate data flowing in automatically.

Real-Time Visibility Across Teams

When a record updates in BigCommerce, every team member working in Reckon sees the change instantly. No lag, no stale dashboards, no conflicting reports.

BigCommerce to Reckon Use Cases

Auto-generate Reckon invoices from BigCommerce

When orders are completed in BigCommerce, an invoice is automatically created in Reckon with the correct contact, line items, GST rates, and payment terms. Eliminates the delay between finishing work and sending the invoice.

Sync BigCommerce customers to Reckon contacts

When a customer is created or updated in BigCommerce, the corresponding contact record in Reckon is automatically created or updated. Contact details, company associations, and custom fields are all mapped.

Scheduled reconciliation between BigCommerce and Reckon

A daily or weekly reconciliation job compares records across both platforms, flags discrepancies, and generates a mismatch report. Catches sync gaps before they become accounting headaches.

Synchronise products catalogue between BigCommerce and Reckon

Product data, pricing, and stock levels stay consistent across both platforms. When a product is added, updated, or discontinued in BigCommerce, Reckon reflects the change within seconds.

Data Mapping

How data flows between BigCommerce and Reckon

BigCommerce	→	Reckon	Notes
BigCommerce Customers -> id	→	Reckon Contacts -> ID	Unique identifier stored as cross-reference for record linking
BigCommerce Customers -> email	→	Reckon Contacts -> Email	Primary matching key for identifying existing records across both platforms
BigCommerce Customers -> first_name	→	Reckon Contacts -> Name	Contact identity fields synchronised to maintain consistency
BigCommerce Customers -> phone	→	Reckon Contacts -> Phone	Phone numbers normalised to Australian format during sync
BigCommerce Orders -> id	→	Reckon Invoices -> ID	Unique identifier stored as cross-reference for record linking
BigCommerce Orders -> status	→	Reckon Invoices -> Status	Status values mapped between each platform terminology
BigCommerce Orders -> items	→	Reckon Invoices -> Lines	Transaction data validated against both platforms before write
BigCommerce Products -> id	→	Reckon Inventory -> id	Unique identifier stored as cross-reference for record linking
BigCommerce Products -> name	→	Reckon Inventory -> name	Contact identity fields synchronised to maintain consistency
BigCommerce Timestamps	→	Reckon Audit Log	Created and modified timestamps preserved for sync conflict resolution and compliance

BigCommerce + Reckon Integration FAQ

Yes. We have built integrations for Retail & E-commerce businesses that rely on both BigCommerce and Reckon. The integration is customised to your industry-specific workflows, data structures, and compliance requirements. Book Free Assessment to discuss your specific needs.

Our integrations include retry logic and error queuing. If Reckon is temporarily down, changes are queued and replayed once the system recovers. You will receive alerts for any sync failures that need attention. No data is lost during outages.

Absolutely. We design integrations with growth in mind, whether you are syncing 100 records or 100,000. Our architecture handles rate limiting (BigCommerce's API allows 150 requests per 30 seconds on standard plans), pagination, and queuing to ensure reliable performance at any scale.

Yes. All data is transferred over encrypted connections (TLS/SSL). We follow least-privilege API access, using OAuth 2.0 authentication with scoped permissions, never store credentials in plain text, and log all sync activity for audit purposes. For Australian businesses with compliance requirements, we can implement additional safeguards.

Most BigCommerce to Reckon integrations are completed within 2 weeks. We start with a discovery session to understand your specific workflow, then build and test the integration. Complex setups with custom business logic may take up to 4-8 weeks.

We map e-commerce data like orders and products from BigCommerce to the corresponding accounting & finance structures in Reckon. Our team handles data transformation, validation, and conflict resolution between the two system types.

Absolutely. Custom field mapping is a core part of every integration we build. Whether it is custom properties in BigCommerce or user-defined fields in Reckon, we map them precisely to your requirements. We can also transform data formats, apply business rules, and handle conditional mappings.