Harvard-Educated BigCommerce Experts | FT Fast 500

Scale Your E-commerce Operations with BigCommerce

Connect BigCommerce with your business systems for advanced e-commerce automation. Our BigCommerce integration specialists help Australian businesses streamline multi-channel selling, automate accounting workflows, and scale operations efficiently.

60K+

Active Stores

$25B+

Annual GMV

Advanced

Grade Platform

600+

API Endpoints

Automate Your BigCommerce Integration View Integration Options

Why Integrate BigCommerce with Your Business Systems?

Built to Scale

BigCommerce handles high-volume stores without the scaling issues. Our integrations maintain performance at any transaction volume with proper queuing and batch processing.

Multi-Storefront Management

Run multiple brands or regions from one BigCommerce instance. Our integrations handle multi-store data routing, currency conversion, and location-specific workflows.

B2B & Wholesale Ready

BigCommerce B2B features like custom pricing, quote management, and company accounts integrate seamlessly with your ERP and accounting systems.

Open API Architecture

BigCommerce offers generous API rate limits and no transaction fees, making it ideal for high-volume automated integrations.

Systems We Connect with BigCommerce

NetSuite

SAP

Xero

QuickBooks

Salesforce

HubSpot

ShipStation

Avalara

Klaviyo

Dotdigital

Plus 100+ more systems - if you use it, we can integrate it with BigCommerce

How BigCommerce Integration Works

Connect Your Systems

We securely connect BigCommerce with your other business applications using official APIs and best practices.

Map Your Data

Configure how data flows between systems - which fields map where, what triggers sync, and business rules.

Automate Forever

Once configured, data flows automatically 24/7. Monitor with dashboards and alerts for complete peace of mind.

Data Flow Architecture

Here's how data flows between BigCommerce and your connected systems:


┌─────────────────┐     ┌─────────────────┐     ┌─────────────────┐
│  BigCommerce    │────▶│   Integration   │────▶│    ERP/Acct     │
│  Storefront(s)  │     │     Layer       │     │  (NetSuite/Xero)│
└─────────────────┘     └────────┬────────┘     └─────────────────┘
        │                        │
        ▼                        ▼
┌─────────────────┐     ┌─────────────────┐
│  Marketplaces   │     │   Warehouse     │
│ (Amazon/eBay)   │     │   Management    │
└─────────────────┘     └─────────────────┘

Multi-Storefront Flow:
Store A (AU) ──┐
Store B (NZ) ──┼──▶ Integration ──▶ Routing ──▶ AU Entity / NZ Entity
Store C (B2B) ─┘                           └──▶ B2B ERP

Common Field Mappings

Source Field	Target Field	Notes
order.id	Sales Order Number	BigCommerce order ID
order.total_inc_tax	Order Total	Tax-inclusive total
order.items[]	Order Lines	Product line items
customer.email	Customer ID	Customer matching key
order.billing_address	Bill To	Billing details
variant.sku	Item SKU	Inventory lookup key
order.payment_status	Payment Status	Payment state sync
product.inventory_level	Available Qty	Stock on hand

Example API Response

Sample data structure when syncing from BigCommerce:

// BigCommerce Order Webhook
{
  "store_id": "abc123",
  "producer": "stores/abc123",
  "scope": "store/order/created",
  "data": {
    "type": "order",
    "id": 12345
  },
  "hash": "webhook_signature_hash"
}

// Order Details (GET /orders/12345)
{
  "id": 12345,
  "date_created": "2024-01-15T10:30:00+00:00",
  "status_id": 11,
  "status": "Awaiting Fulfillment",
  "subtotal_inc_tax": "149.95",
  "total_inc_tax": "164.95",
  "shipping_cost_inc_tax": "15.00",
  "currency_code": "AUD",
  "customer_id": 789,
  "billing_address": {
    "first_name": "Jane",
    "last_name": "Doe",
    "email": "jane@example.com",
    "street_1": "456 Commerce St",
    "city": "Sydney",
    "state": "NSW",
    "zip": "2000",
    "country": "Australia"
  },
  "products": {
    "url": "/orders/12345/products"
  },
  "payment_method": "Credit Card",
  "external_id": null,
  "channel_id": 1
}

AI & Custom Integration Examples

Beyond system-to-system connections, we build custom AI solutions and interfaces powered by BigCommerce data.

Demand Forecasting

AI analyses BigCommerce sales data combined with external factors (seasonality, promotions, market trends) to predict demand. Helps with inventory planning and purchasing decisions.

Personalisation Engine

Machine learning creates personalised product recommendations, pricing, and content based on customer behaviour. Integrates with BigCommerce storefront and email marketing.

AI-Powered Search

Natural language product search that understands customer intent. "I need something for my nephew's birthday" returns age-appropriate gift suggestions based on your catalog.

Automated Repricing

AI monitors competitors and market conditions to suggest optimal pricing. Can automatically adjust BigCommerce prices within defined rules and margins.

Integration Prerequisites

Before starting your BigCommerce integration, ensure you have:

BigCommerce store (any plan, but some features require higher tiers)
API account credentials with appropriate scopes
Webhook configuration access
Understanding of your channel/storefront structure
ERP or accounting system credentials
SKU strategy aligned across systems

Common Issues & Solutions

Webhook delivery failures

Product updates not syncing

Multi-storefront orders routing incorrectly

B2B pricing not applying in integration

Inventory overselling despite sync

Real Results from BigCommerce Integration

“Moving from Magento to BigCommerce was a game-changer. The integration team connected everything to NetSuite in weeks, and now our order-to-cash is fully automated.”

Industrial Supplies Co

B2B Distribution, Sydney, NSW