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Clever Ops - AI Business Automation Australia
BigCommerce vs Squarespace

Choosing Between BigCommerce and Squarespace for Your Retail & E-commerce Business

Thinking of switching from BigCommerce to Squarespace (or vice versa)? This comparison covers features, costs, and migration considerations to help mid-market Australian businesses make an informed decision.

12
Features compared
50+
Clients advised
98%
Client retention
12+
Years experience

Feature Comparison

Side-by-side feature analysis for BigCommerce and Squarespace.

Store customisation

BigCommerce

Headless commerce support with a robust API allows developers to build custom storefronts using any frontend framework

Squarespace

Limitation: Customisation beyond templates is constrained compared to open platforms, with CSS injection being the main customisation avenue

BigCommerce highlights store customisation as a core strength. Squarespace offers the capability but does not position it as a primary differentiator.

Product management

BigCommerce

Built-in B2B features including customer-specific pricing, quote management, and purchase orders suit wholesale and trade businesses

Squarespace

Limitation: E-commerce features are more limited than Shopify for complex product catalogues, variants, and high-volume inventory management

BigCommerce highlights product management as a core strength. Squarespace offers the capability but does not position it as a primary differentiator.

Payment processing

BigCommerce

No transaction fees on any plan regardless of payment gateway, which sets it apart from Shopify and saves margin on every sale

Squarespace

No transaction fees on the Business plan and above when using Squarespace Payments, keeping costs predictable

Both platforms are strong here. BigCommerce emphasises this as a core strength, and Squarespace also invests heavily in payment processing. Review each platform's approach to see which aligns with your team's workflow.

Shipping and fulfilment

BigCommerce

BigCommerce provides shipping and fulfilment functionality, popular with Retail & E-commerce businesses

Squarespace

Squarespace provides shipping and fulfilment functionality, popular with Retail & E-commerce businesses

Day-to-day shipping and fulfilment workflows feel different between BigCommerce and Squarespace - watch a recorded walkthrough of each before judging which fits your team.

SEO and marketing tools

BigCommerce

Limitation: Marketing and SEO tools are functional but less polished than Shopify, and some features require third-party apps to match

Squarespace

All-in-one platform including website, blog, e-commerce, scheduling, and email marketing reduces the need for multiple subscriptions

Squarespace highlights seo and marketing tools as a core strength. BigCommerce offers the capability but does not position it as a primary differentiator.

Mobile commerce

BigCommerce

Headless commerce support with a robust API allows developers to build custom storefronts using any frontend framework

Squarespace

All-in-one platform including website, blog, e-commerce, scheduling, and email marketing reduces the need for multiple subscriptions

Both platforms are strong here. BigCommerce emphasises this as a core strength, and Squarespace also invests heavily in mobile commerce. Review each platform's approach to see which aligns with your team's workflow.

Multi-channel selling

BigCommerce

Native multi-currency and multi-language support without requiring paid apps, making international selling more accessible

Squarespace

Squarespace provides multi-channel selling functionality, popular with Retail & E-commerce businesses

BigCommerce highlights multi-channel selling as a core strength. Squarespace offers the capability but does not position it as a primary differentiator.

Inventory management

BigCommerce

Built-in B2B features including customer-specific pricing, quote management, and purchase orders suit wholesale and trade businesses

Squarespace

Limitation: E-commerce features are more limited than Shopify for complex product catalogues, variants, and high-volume inventory management

BigCommerce highlights inventory management as a core strength. Squarespace offers the capability but does not position it as a primary differentiator.

Analytics and reporting

BigCommerce

BigCommerce includes analytics and reporting capabilities. Feature depth varies by plan tier

Squarespace

Squarespace includes analytics and reporting capabilities. Feature depth varies by plan tier

Edge cases in analytics and reporting (bulk edits, exports, undo, permissions) are where BigCommerce and Squarespace diverge; map your five toughest scenarios and reproduce them in each trial.

App and plugin ecosystem

BigCommerce

Limitation: App ecosystem is smaller than Shopify with approximately 1,000 apps versus 8,000+, so niche functionality may require custom development

Squarespace

Squarespace connects with 52+ tools natively, offering one of the broadest integration ecosystems in its category

Both platforms have similar integration breadth (62 and 52 native connectors respectively). Either will connect to the major tools in a mid-market stack.

Ease of setup

BigCommerce

BigCommerce provides onboarding resources. Setup complexity depends on your configuration requirements

Squarespace

Squarespace provides onboarding resources. Setup complexity depends on your configuration requirements

BigCommerce and Squarespace take different philosophical approaches to ease of setup; the better fit is usually the one that matches how your team already thinks about the problem.

Value for money

BigCommerce

Standard from approximately $45/month, Plus from approximately $130/month, Pro from approximately $450/month, Enterprise custom pricing (AUD). No transaction fees on any plan. Annual revenue caps apply per tier.

Squarespace

Personal from approximately $23/month, Business from approximately $38/month, Basic Commerce from approximately $45/month, Advanced Commerce from approximately $72/month (AUD). Annual billing discounts available. Transaction fees of 3% on Business plan only.

Pricing models differ significantly. Compare the total cost of ownership including add-ons and per-user fees, not just the headline price.

Pricing Comparison

General pricing information for each platform.

BigCommerce

Standard from approximately $45/month, Plus from approximately $130/month, Pro from approximately $450/month, Enterprise custom pricing (AUD). No transaction fees on any plan. Annual revenue caps apply per tier.

Pricing is indicative only and subject to change. We recommend contacting the vendor for a tailored quote based on your Australian business needs.

Squarespace

Personal from approximately $23/month, Business from approximately $38/month, Basic Commerce from approximately $45/month, Advanced Commerce from approximately $72/month (AUD). Annual billing discounts available. Transaction fees of 3% on Business plan only.

These figures are estimates based on publicly available pricing. Actual costs depend on your usage, team size, and any negotiated rates.

Pros & Cons

An honest look at the strengths and limitations of each platform.

BigCommerce

Pros

  • No transaction fees on any plan regardless of payment gateway, which sets it apart from Shopify and saves margin on every sale
  • Built-in B2B features including customer-specific pricing, quote management, and purchase orders suit wholesale and trade businesses
  • Headless commerce support with a robust API allows developers to build custom storefronts using any frontend framework
  • Multi-storefront capability lets businesses run multiple branded stores from a single BigCommerce backend and inventory pool
  • Native multi-currency and multi-language support without requiring paid apps, making international selling more accessible

Cons

  • Annual revenue thresholds on each plan force upgrades as you grow, which can feel punitive for high-revenue, low-margin businesses
  • App ecosystem is smaller than Shopify with approximately 1,000 apps versus 8,000+, so niche functionality may require custom development
  • Theme customisation uses Stencil framework which has a steeper learning curve than Shopify Liquid for frontend developers
  • Marketing and SEO tools are functional but less polished than Shopify, and some features require third-party apps to match

Squarespace

Pros

  • Award-winning templates with professional design quality that consistently outperforms competitors in visual appeal without needing a designer
  • All-in-one platform including website, blog, e-commerce, scheduling, and email marketing reduces the need for multiple subscriptions
  • Built-in SEO tools with automatic sitemaps, clean URL structures, SSL certificates, and mobile-responsive design on every template
  • Scheduling integration (via Acuity Scheduling acquisition) is native, making it excellent for service businesses that book appointments
  • No transaction fees on the Business plan and above when using Squarespace Payments, keeping costs predictable

Cons

  • E-commerce features are more limited than Shopify for complex product catalogues, variants, and high-volume inventory management
  • Third-party integrations are fewer than WordPress or Shopify, and many require Zapier or custom code rather than native connections
  • Customisation beyond templates is constrained compared to open platforms, with CSS injection being the main customisation avenue
  • Page load speeds can be slower than optimised WordPress or headless builds due to the all-in-one platform architecture

Best For

Which tool suits which use case.

Choose BigCommerce if you need

  • Teams needing extensive third-party integrations
  • Complex data models (orders, products, customers and more)
  • Real-time data sync across platforms
  • Multichannel selling
  • Online store management

Choose Squarespace if you need

  • Teams needing extensive third-party integrations
  • Retail & E-commerce businesses
  • Online store management
  • Hospitality & Tourism organisations
  • Order fulfilment

Expert Verdict

Our Harvard-educated consultants' take on this comparison.

Clever Ops Recommendation

Choose BigCommerce if growing e-commerce businesses that need B2B features, multi-storefront capability, and want to avoid transaction fees, particularly those considering headless commerce architecture. Choose Squarespace if creative professionals, service businesses, and small retailers that prioritise design quality and want an all-in-one website and e-commerce platform without technical complexity. Avoid BigCommerce if small businesses just starting out who need a large app ecosystem for plug-and-play functionality, or non-technical teams who want the simplest possible theme customisation. Avoid Squarespace if high-volume e-commerce businesses needing advanced product management, or developers wanting deep customisation beyond what the platform templates allow. If you are still weighing the trade-offs, Clever Ops offers a free assessment where our Harvard-educated consultants map your requirements to the right platform.

Migration Notes

What to know about switching between BigCommerce and Squarespace.

Migrating Between BigCommerce and Squarespace

With 4 shared data types (including orders, products, customers), migrating between BigCommerce and Squarespace is relatively straightforward. Clever Ops uses automated mapping tools to transfer records accurately, then runs a verification pass to catch any discrepancies. The full process typically takes 4-8 weeks, including 3 months of post-migration support.

BigCommerce vs Squarespace FAQ

Yes. Both platforms share 4 common data object types (including orders, products, customers), which simplifies field mapping. Clever Ops runs a structured migration process: discovery, data mapping, test migration, verification, and cutover. Most migrations complete within 4-8 weeks, with 3 months of post-migration support included.

ROI depends on three factors: how well the platform is configured, how thoroughly your team adopts it, and how tightly it integrates with your other tools. BigCommerce delivers value through No transaction fees on any plan regardless of payment gateway, which sets it apart from Shopify and saves margin on every sale. Squarespace delivers value through Award-winning templates with professional design quality that consistently outperforms competitors in visual appeal without needing a designer. A poorly set-up tool delivers less value than a well-implemented one, regardless of platform. Clever Ops focuses on maximising your return through proper implementation and ongoing optimisation.

We audit your current workflows, team size, budget, and growth plans, then recommend the platform that fits. Our advice is vendor-neutral: we do not earn commissions from BigCommerce, Squarespace, or any vendor. Our Harvard-educated consultants have helped 50+ businesses make informed technology decisions over 12+. Book a free assessment to get started.

BigCommerce: Standard from approximately $45/month, Plus from approximately $130/month, Pro from approximately $450/month, Enterprise custom pricing (AUD). No transaction fees on any plan. Annual revenue caps apply per tier.. Squarespace: Personal from approximately $23/month, Business from approximately $38/month, Basic Commerce from approximately $45/month, Advanced Commerce from approximately $72/month (AUD). Annual billing discounts available. Transaction fees of 3% on Business plan only.. When comparing costs, factor in per-user charges, add-on modules, and implementation costs, not just the headline price. Clever Ops can model the total cost of ownership for your team size during a free assessment.

Switching costs include data migration, team retraining, workflow rebuilding, and potential downtime. BigCommerce pricing: Standard from approximately $45/month, Plus from approximately $130/month, Pro from approximately $450/month, Enterprise custom pricing (AUD). Squarespace pricing: Personal from approximately $23/month, Business from approximately $38/month, Basic Commerce from approximately $45/month, Advanced Commerce from approximately $72/month (AUD). Beyond licensing costs, budget for implementation (Clever Ops typically completes migrations in 4-8 weeks) and training. We run parallel systems during transitions and provide 3 months of post-migration support to minimise disruption.

Yes, both platforms are used by Australian businesses. BigCommerce is popular with Retail & E-commerce and Manufacturing in Australia. Squarespace is widely used by Retail & E-commerce and Hospitality & Tourism. Key Australian considerations include AUD pricing, local support hours, GST handling, and data residency. BigCommerce offers Australian-specific pricing. Clever Ops, based in Gippsland, Victoria, factors these nuances into every recommendation.

Full onboarding for either BigCommerce or Squarespace, including configuration, data import, and team training, typically takes 4-8 weeks with Clever Ops support. Self-service onboarding can take longer and often results in suboptimal configurations that limit the platform's value.

Free trials are useful for testing the user interface, but they rarely reveal how a platform performs at scale, with your specific data model, or alongside your existing integrations. BigCommerce manages 8 data object types and Squarespace manages 8. Evaluating that complexity in a trial period is difficult. A more efficient approach is to combine a short trial with expert advice from our Harvard-educated consultants, who can identify the right fit based on 12+ of implementation experience.

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