BigCommerce vs Microsoft 365: Side-by-Side Feature & Pricing Comparison
An honest comparison of BigCommerce and Microsoft 365 for Australian mid-market Australian businesses. See feature ratings, pricing, pros and cons to make the right choice — or let our Harvard-educated experts help you decide.
Feature Comparison
Side-by-side feature ratings for BigCommerce and Microsoft 365.
| Feature | BigCommerce | Microsoft 365 | Notes |
|---|---|---|---|
| Store customisation | In terms of store customisation, BigCommerce and Microsoft 365 perform at a similar level, which is common for mature platforms in this space. | ||
| Product management | For product management, both platforms deliver a similar experience — neither has a clear advantage. | ||
| Payment processing | In terms of payment processing, BigCommerce and Microsoft 365 perform at a similar level, which is common for mature platforms in this space. | ||
| Shipping and fulfilment | In terms of shipping and fulfilment, BigCommerce and Microsoft 365 perform at a similar level, which is common for mature platforms in this space. | ||
| SEO and marketing tools | In terms of seo and marketing tools, BigCommerce and Microsoft 365 perform at a similar level, which is common for mature platforms in this space. | ||
| Mobile commerce | In terms of mobile commerce, BigCommerce and Microsoft 365 perform at a similar level, which is common for mature platforms in this space. | ||
| Workflow complexity | BigCommerce and Microsoft 365 are evenly matched on workflow complexity, so your choice here comes down to preference and workflow fit. | ||
| Available integrations | Both BigCommerce and Microsoft 365 offer comparable available integrations capabilities. | ||
| Error handling | In terms of error handling, BigCommerce and Microsoft 365 perform at a similar level, which is common for mature platforms in this space. | ||
| Scheduling options | Both BigCommerce and Microsoft 365 offer comparable scheduling options capabilities. | ||
| Conditional logic | BigCommerce significantly outperforms Microsoft 365 on conditional logic, making it the stronger choice for businesses that prioritise this area. | ||
| Data transformation | BigCommerce and Microsoft 365 are evenly matched on data transformation, so your choice here comes down to preference and workflow fit. |
Store customisation
BigCommerce
Microsoft 365
In terms of store customisation, BigCommerce and Microsoft 365 perform at a similar level, which is common for mature platforms in this space.
Product management
BigCommerce
Microsoft 365
For product management, both platforms deliver a similar experience — neither has a clear advantage.
Payment processing
BigCommerce
Microsoft 365
In terms of payment processing, BigCommerce and Microsoft 365 perform at a similar level, which is common for mature platforms in this space.
Shipping and fulfilment
BigCommerce
Microsoft 365
In terms of shipping and fulfilment, BigCommerce and Microsoft 365 perform at a similar level, which is common for mature platforms in this space.
SEO and marketing tools
BigCommerce
Microsoft 365
In terms of seo and marketing tools, BigCommerce and Microsoft 365 perform at a similar level, which is common for mature platforms in this space.
Mobile commerce
BigCommerce
Microsoft 365
In terms of mobile commerce, BigCommerce and Microsoft 365 perform at a similar level, which is common for mature platforms in this space.
Workflow complexity
BigCommerce
Microsoft 365
BigCommerce and Microsoft 365 are evenly matched on workflow complexity, so your choice here comes down to preference and workflow fit.
Available integrations
BigCommerce
Microsoft 365
Both BigCommerce and Microsoft 365 offer comparable available integrations capabilities.
Error handling
BigCommerce
Microsoft 365
In terms of error handling, BigCommerce and Microsoft 365 perform at a similar level, which is common for mature platforms in this space.
Scheduling options
BigCommerce
Microsoft 365
Both BigCommerce and Microsoft 365 offer comparable scheduling options capabilities.
Conditional logic
BigCommerce
Microsoft 365
BigCommerce significantly outperforms Microsoft 365 on conditional logic, making it the stronger choice for businesses that prioritise this area.
Data transformation
BigCommerce
Microsoft 365
BigCommerce and Microsoft 365 are evenly matched on data transformation, so your choice here comes down to preference and workflow fit.
Pricing Comparison
General pricing information for each platform.
BigCommerce
From ~$39/month
Pricing may vary based on team size, features, and region. Contact the vendor for the latest Australian pricing.
Microsoft 365
From ~$9/user/month
Prices shown are approximate and may differ based on your plan, team size, and billing cycle. Verify directly with the vendor for current AUD rates.
Pros & Cons
An honest look at the strengths and limitations of each platform.
BigCommerce
Pros
- Real-time webhook support for instant data sync
- Rich data model covering orders, products, customers and more
- Regular platform updates and improvements
- Multi-channel selling from one dashboard
- Extensive integration ecosystem with 30+ connectors
Cons
- Multi-currency setup can be complex
- Support response times vary by plan tier
- Transaction fees can add up at scale
- May not suit every workflow without customisation
Microsoft 365
Pros
- Extensive integration ecosystem with 30+ connectors
- Rich data model covering emails, calendar-events, documents and more
- Reduces repetitive manual tasks
- Mobile-friendly interface
- Well-documented REST API for custom integrations
Cons
- Complex workflows may need technical knowledge
- Costs can increase with usage volume
- Onboarding documentation could be more comprehensive
- Support response times vary by plan tier
Best For
Which tool suits which use case.
Choose BigCommerce if you need
- ✓ Teams needing extensive third-party integrations
- ✓ Complex data models (orders, products, customers and more)
- ✓ Real-time data sync across platforms
- ✓ Multichannel selling
- ✓ Online store management
Choose Microsoft 365 if you need
- ✓ Process optimisation
- ✓ Professional Services businesses
- ✓ Complex data models (emails, calendar-events, documents and more)
- ✓ Financial Services organisations
- ✓ Teams needing extensive third-party integrations
Expert Verdict
Our Harvard-educated consultants' take on this comparison.
Clever Ops Recommendation
Since BigCommerce (e-commerce) and Microsoft 365 (automation) address different business needs, the real question is not "which one?" but "do I need both?" Many of our clients run both platforms with a custom integration layer that keeps data in sync. Clever Ops can help you map out the right architecture for your operations.
Migration Notes
What to know about switching between BigCommerce and Microsoft 365.
Migrating Between BigCommerce and Microsoft 365
Clever Ops takes a low-risk approach to migrating between BigCommerce and Microsoft 365. We run both systems in parallel during the transition, transferring your core data in stages and verifying data at each step. Your team continues working in the existing system until the new one is fully validated. The process typically takes 4-8 weeks, followed by 3 months of hands-on support.
BigCommerce vs Microsoft 365 FAQ
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