Airtable vs Smartsheet

Choosing Between Airtable and Smartsheet for Your Professional Services Business

An honest comparison of Airtable and Smartsheet for Australian mid-market Australian businesses. See feature ratings, pricing, pros and cons to make the right choice — or let our Harvard-educated experts help you decide.

12
Features compared
50+
Clients advised
98%
Client retention
12+
Years experience

Feature Comparison

Side-by-side feature ratings for Airtable and Smartsheet.

Task management

Airtable

Smartsheet

Airtable has a notable advantage in task management.

Project views (board/list/timeline)

Airtable

Smartsheet

Airtable and Smartsheet are evenly matched on project views (board/list/timeline), so your choice here comes down to preference and workflow fit.

Resource management

Airtable

Smartsheet

When it comes to resource management, Airtable pulls clearly ahead of Smartsheet — a factor worth weighing if this capability is important to your team.

Time tracking

Airtable

Smartsheet

Airtable has a notable advantage in time tracking.

Collaboration tools

Airtable

Smartsheet

Smartsheet significantly outperforms Airtable on collaboration tools, making it the stronger choice for businesses that prioritise this area.

Reporting and dashboards

Airtable

Smartsheet

Airtable has a notable advantage in reporting and dashboards.

Customisation and templates

Airtable

Smartsheet

Airtable has a notable advantage in customisation and templates.

Automations

Airtable

Smartsheet

Smartsheet significantly outperforms Airtable on automations, making it the stronger choice for businesses that prioritise this area.

Third-party integrations

Airtable

Smartsheet

When it comes to third-party integrations, Airtable pulls clearly ahead of Smartsheet — a factor worth weighing if this capability is important to your team.

Mobile experience

Airtable

Smartsheet

Smartsheet significantly outperforms Airtable on mobile experience, making it the stronger choice for businesses that prioritise this area.

Ease of setup

Airtable

Smartsheet

Airtable has a notable advantage in ease of setup.

Value for money

Airtable

Smartsheet

Airtable has a notable advantage in value for money.

Pricing Comparison

General pricing information for each platform.

Airtable

Free tier; paid from ~$24/user/month

Pricing may vary based on team size, features, and region. Contact the vendor for the latest Australian pricing.

Smartsheet

Contact vendor for pricing

These figures are estimates based on publicly available pricing. Actual costs depend on your usage, team size, and any negotiated rates.

Pros & Cons

An honest look at the strengths and limitations of each platform.

Airtable

Pros

  • Cloud-based with reliable uptime
  • Real-time webhook support for instant data sync
  • Well-documented REST API for custom integrations
  • Keeps distributed teams on track
  • Mobile-friendly interface

Cons

  • Large ecosystem can make choosing the right integrations overwhelming
  • Customisation may require learning curve
  • May not suit every workflow without customisation
  • Reporting features often locked behind higher tiers

Smartsheet

Pros

  • Real-time webhook support for instant data sync
  • Rich data model covering sheets, rows, columns and more
  • Popular across Manufacturing, Professional Services, Logistics
  • Active user community and resources
  • Extensive integration ecosystem with 30+ connectors

Cons

  • Large ecosystem can make choosing the right integrations overwhelming
  • May not suit every workflow without customisation
  • Smaller market presence compared to category leaders
  • Can become overwhelming with too many features

Best For

Which tool suits which use case.

Choose Airtable if you need

  • Resource planning
  • Professional Services businesses
  • Real-time data sync across platforms
  • Team collaboration
  • Moderate data needs (bases, tables)

Choose Smartsheet if you need

  • Task and project tracking
  • Complex data models (sheets, rows, columns and more)
  • Manufacturing businesses
  • Teams needing extensive third-party integrations
  • Real-time data sync across platforms

Expert Verdict

Our Harvard-educated consultants' take on this comparison.

Clever Ops Recommendation

After comparing Airtable and Smartsheet across dozens of implementations, we have found that the best choice always comes down to context. Your industry, team size, existing tools, and growth plans all play a role. Clever Ops provides vendor-neutral guidance — we do not earn commissions from either platform — so our recommendation is always based on what will work best for your business.

Migration Notes

What to know about switching between Airtable and Smartsheet.

Migrating Between Airtable and Smartsheet

A successful migration from Airtable to Smartsheet (or vice versa) is not just about data — it is about your team. Clever Ops handles the technical migration of automations and custom fields, but we also provide hands-on training so your team is confident on the new platform from day one. The full process, including training, typically takes 4-8 weeks.

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