Payment Collection Automation

Payment Collection Automation for Financial Services

Transform your financial services payment collection automation with custom automation built by Harvard-educated experts. Measurable outcomes in 4-8 weeks, backed by 98% client retention.

2 weeks

First prototype

98%

Client retention

50+

Businesses served

150+

Integrations

Book Free Assessment All Financial Services Solutions

Expected Outcomes

Measurable results our financial services clients achieve with payment collection automation.

95% retained

Fee Consent Renewal Rate

Proactive renewal processes with clear value communication ensure the vast majority of ongoing fee consents are renewed, protecting recurring revenue streams.

10 days faster

Fee Collection Speed

Automated invoicing and payment reminders reduce the average time from service delivery to fee collection, improving the practice cash flow cycle.

100% automated

FDS Compliance

Every invoice and ongoing fee communication includes the required fee disclosure information, ensuring continuous compliance with FDS obligations.

The Challenge

Common payment collection automation challenges facing financial services businesses.

Ongoing fee arrangement renewal notices are managed manually in a spreadsheet, and missed renewals result in loss of consent and interruption to the recurring fee stream.

Advisers are uncomfortable chasing clients for overdue fees because it feels at odds with the trusted adviser relationship, so debts age unnecessarily.

Fee invoices are generated manually after service delivery, with no consistent process for including the required FDS disclosure information in every communication.

No clear data on which clients are approaching their fee consent renewal date, making it impossible to plan proactive value-demonstration conversations.

Implementation

How we implement payment collection automation for your financial services business.

Generate Fee Invoices from Service Delivery

Adviser service fees, implementation charges, and ongoing advice fees are invoiced automatically based on service agreements, with FDS-compliant fee disclosures included in every invoice.

✓ Tools: Make, XPLAN, Xero

Manage Ongoing Fee Consent

Ongoing fee arrangement renewal notices are generated automatically with the required disclosure information. Client consent is tracked with automated follow-up for non-responses.

✓ Tools: Make, XPLAN, Twilio

Chase Outstanding Fees Sensitively

Overdue advice fee reminders are sent with appropriate tone recognising the client relationship. Persistent non-payment triggers adviser notification for a personal follow-up conversation.

✓ Tools: Make, Xero, Slack

Fee Revenue and Consent Reporting

Reports show fee revenue by adviser, service type, and client segment. Ongoing fee consent status is tracked with a dashboard showing upcoming renewals and at-risk consents.

✓ Tools: Make, Google Sheets, Google Data Studio

Why Choose Clever Ops

What makes our payment collection automation solution different.

Automated Consent Management

Ongoing fee arrangement renewals are tracked and managed automatically with proactive client communications, protecting the practice most important recurring revenue stream.

FDS-Compliant Invoicing

Every fee invoice and ongoing fee communication automatically includes the required disclosure information, ensuring continuous compliance without manual document preparation.

Adviser Relationship Protection

Automated collection sequences handle routine fee reminders professionally, so advisers only need to have personal conversations with clients who have genuine payment concerns.

Revenue Forecasting

A clear view of ongoing fee consents, renewal dates, and collection patterns enables accurate revenue forecasting and practice capacity planning.

Financial Services Compliance

Built with ASIC regulatory requirements, AML/CTF compliance, and AFSL obligations in mind. Includes audit trails meeting APRA prudential standards.

Frequently Asked Questions

We follow a phased approach: discovery in week one, a working payment collection automation prototype by 2 weeks, and full implementation within 4-8 weeks. Your team tests each phase before we move forward.

Pricing for payment collection automation depends on your financial services workflow complexity and the number of systems involved. Most solutions fall within our standard tiers. Start with a free assessment for an accurate quote.

We connect payment collection automation to your existing tools including Xero, Stripe, Make and 150+ other platforms. No need to switch - we plug into what you already use.

We provide 3 months of hands-on support after launching your payment collection automation solution. This includes monitoring, adjustments, and training. After that, we offer ongoing support plans tailored to your needs.

No. We build payment collection automation around your existing financial services tools and processes. Our approach enhances what you already have: zero retraining, zero data migration, and immediate ROI.