Payment Collection Automation for Financial Services
Transform your financial services payment collection automation with custom automation built by Harvard-educated experts. Measurable outcomes in 4-8 weeks, backed by 98% client retention.
Expected Outcomes
Measurable results our financial services clients achieve with payment collection automation.
Proactive renewal processes with clear value communication ensure the vast majority of ongoing fee consents are renewed, protecting recurring revenue streams.
Automated invoicing and payment reminders reduce the average time from service delivery to fee collection, improving the practice cash flow cycle.
Every invoice and ongoing fee communication includes the required fee disclosure information, ensuring continuous compliance with FDS obligations.
The Challenge
Common payment collection automation challenges facing financial services businesses.
Ongoing fee arrangement renewal notices are managed manually in a spreadsheet, and missed renewals result in loss of consent and interruption to the recurring fee stream.
Advisers are uncomfortable chasing clients for overdue fees because it feels at odds with the trusted adviser relationship, so debts age unnecessarily.
Fee invoices are generated manually after service delivery, with no consistent process for including the required FDS disclosure information in every communication.
No clear data on which clients are approaching their fee consent renewal date, making it impossible to plan proactive value-demonstration conversations.
Implementation
How we implement payment collection automation for your financial services business.
Generate Fee Invoices from Service Delivery
Adviser service fees, implementation charges, and ongoing advice fees are invoiced automatically based on service agreements, with FDS-compliant fee disclosures included in every invoice.
- ✓ Tools: Make, XPLAN, Xero
Manage Ongoing Fee Consent
Ongoing fee arrangement renewal notices are generated automatically with the required disclosure information. Client consent is tracked with automated follow-up for non-responses.
- ✓ Tools: Make, XPLAN, Twilio
Chase Outstanding Fees Sensitively
Overdue advice fee reminders are sent with appropriate tone recognising the client relationship. Persistent non-payment triggers adviser notification for a personal follow-up conversation.
- ✓ Tools: Make, Xero, Slack
Fee Revenue and Consent Reporting
Reports show fee revenue by adviser, service type, and client segment. Ongoing fee consent status is tracked with a dashboard showing upcoming renewals and at-risk consents.
- ✓ Tools: Make, Google Sheets, Google Data Studio
Why Choose Clever Ops
What makes our payment collection automation solution different.
Automated Consent Management
Ongoing fee arrangement renewals are tracked and managed automatically with proactive client communications, protecting the practice most important recurring revenue stream.
FDS-Compliant Invoicing
Every fee invoice and ongoing fee communication automatically includes the required disclosure information, ensuring continuous compliance without manual document preparation.
Adviser Relationship Protection
Automated collection sequences handle routine fee reminders professionally, so advisers only need to have personal conversations with clients who have genuine payment concerns.
Revenue Forecasting
A clear view of ongoing fee consents, renewal dates, and collection patterns enables accurate revenue forecasting and practice capacity planning.
Financial Services Compliance
Built with ASIC regulatory requirements, AML/CTF compliance, and AFSL obligations in mind. Includes audit trails meeting APRA prudential standards.
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Frequently Asked Questions
Frequently Asked Questions
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