Make + SimPRO

Connect Make to SimPRO: The Integration Professional Services Businesses Trust

Save 8+ hours/week by automating the data flow between Make and SimPRO. Our Harvard-educated consultants design integrations that pay for themselves within weeks.

8+ hours/week

Saved weekly

Make fields

12+

Years experience

One-way

Sync direction

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Why Connect Make to SimPRO?

Client engagement details in Make and time-tracking data in SimPRO do not align, making billing inaccurate

Manually copying data between Make and SimPRO wastes hours every week that could be spent on revenue-generating work

Make limitations compound the integration challenge: steeper learning curve than Zapier, particularly for non-technical users unfamiliar with the concepts of routers, iterators, and data mapping

Make uses a REST + Webhook API while SimPRO uses REST, requiring careful middleware to translate data formats between the two platforms

Reporting across Make and SimPRO requires painful manual exports and spreadsheet merges

Online orders in Make and in-store inventory in SimPRO are never in sync, frustrating customers

New team members take longer to onboard because they must learn manual workarounds to keep Make and SimPRO aligned

How We Help

For Professional Services and Retail & E-commerce businesses across Australia, the disconnect between Make and SimPRO is a daily frustration. Our custom integration bridges your automation and industry tools systems, ensuring scenarios and connections flow seamlessly without manual intervention. On the technical side, Make uses a REST + Webhook API, and SimPRO authenticates via OAuth, which our team handles as part of the build.

Scalable Without Extra Headcount

As your data volume grows, the integration scales with you. No need to hire additional admin staff to keep Make and SimPRO in sync, even as your business doubles.

Eliminate Manual Data Entry

Stop copying data between Make and SimPRO by hand. Our integration syncs data automatically, saving your team 8+ hours/week.

Custom-Built for Your Workflow

Unlike generic connectors, we build integrations tailored to how your business actually uses Make and SimPRO. Custom field mappings, business rules, and error handling included.

Built-In Error Handling and Alerts

Our integrations include automatic retries, error queuing, and real-time notifications. If something fails between Make and SimPRO, your team knows immediately and the system self-recovers where possible.

Make to SimPRO Use Cases

Automated error handling and retry for Make/SimPRO sync

When a sync between Make and SimPRO fails due to a rate limit, network issue, or validation error, the integration retries automatically with exponential backoff. Your team is alerted only when intervention is genuinely needed.

Data Mapping

How data flows between Make and SimPRO

Make	→	SimPRO	Notes
Make Record IDs	→	SimPRO External References	Cross-reference identifiers stored on both records for bidirectional lookups and deduplication
Make Timestamps	→	SimPRO Audit Log	Created and modified timestamps preserved for sync conflict resolution and compliance
Make Owner/Assignee	→	SimPRO Owner/Assignee	Record ownership mapped between platforms using email address as the matching key
Make Connections	→	SimPRO Custom Fields	Connections data from Make stored in SimPRO custom fields for reference
Make Scenarios	→	SimPRO Custom Fields	Scenarios data from Make stored in SimPRO custom fields for reference
Make Webhooks	→	SimPRO Custom Fields	Webhooks data from Make stored in SimPRO custom fields for reference
Make Modules	→	SimPRO Custom Fields	Modules data from Make stored in SimPRO custom fields for reference
Make Data-stores	→	SimPRO Custom Fields	Data-stores data from Make stored in SimPRO custom fields for reference

Make + SimPRO Integration FAQ

Yes, we handle one-time historical data migrations alongside ongoing sync. We map your existing scenarios, validate data quality, and run test migrations before the final cutover. Most migrations complete within 4-8 weeks depending on volume.

Yes, every integration includes 3 months of post-launch support. We monitor sync health, troubleshoot issues, and make adjustments as your workflow evolves. Ongoing maintenance plans are available for businesses that want continuous optimisation.

Absolutely. Custom field mapping is a core part of every integration we build. Whether it is custom properties in Make or user-defined fields in SimPRO, we map them precisely to your requirements. We can also transform data formats, apply business rules, and handle conditional mappings.

Yes. All data is transferred over encrypted connections (TLS/SSL). We follow least-privilege API access, never store credentials in plain text, and log all sync activity for audit purposes. For Australian businesses with compliance requirements, we can implement additional safeguards.

Yes. Make supports webhooks for instant event notifications, and SimPRO also provides webhook support for bidirectional triggers. Changes in Make are reflected in SimPRO within seconds. For high-volume scenarios, we implement queuing to handle peak loads without data loss.

By default, we configure Make to SimPRO as a one-way sync, but bi-directional sync is possible if your workflow requires it. We will assess the best approach during the discovery session.

Yes. We routinely build conditional logic, field transformations, data enrichment, and approval workflows into integrations. For example, only sync scenarios that meet certain criteria, or transform data formats before writing to SimPRO. Your business rules drive the integration design.