Fresha + Make

Connect Fresha to Make - Automate Your Workflow

From appointments to scenarios, our custom Fresha to Make integration maps your data precisely. Harvard-educated experts handle the build so your team stays focused on growth.

8+ hours/week

Saved weekly

98%

Client retention

Make fields

One-way

Sync direction

Book Free Assessment View All Integrations

Why Connect Fresha to Make?

New team members take longer to onboard because they must learn manual workarounds to keep Fresha and Make aligned

Fresha uses a REST API while Make uses REST + Webhook, requiring careful middleware to translate data formats between the two platforms

Patient appointment data in Fresha and billing records in Make require double entry, risking compliance issues

Online orders in Fresha and in-store inventory in Make are never in sync, frustrating customers

No single source of truth when appointments live in two disconnected tools, so staff second-guess which system has the correct information

Make adds complexity: steeper learning curve than Zapier, particularly for non-technical users unfamiliar with the concepts of routers, iterators, and data mapping

How We Help

Connecting Fresha (industry tools) with Make (automation) is one of the most requested integrations among Australian Healthcare & Allied Health and Retail & E-commerce businesses. This integration eliminates the manual transfer of appointments and clients data, reducing errors and freeing up your team to focus on growth.

Amplify Fresha Strengths

Fresha excels because completely free software subscription with no monthly fees, making it the most cost-effective salon management platform available. Connecting it to Make ensures that advantage flows through your entire workflow rather than staying siloed in one tool.

Eliminate Manual Data Entry

Stop copying data between Fresha and Make by hand. Our integration syncs data automatically, saving your team 8+ hours/week.

Built-In Error Handling and Alerts

Our integrations include automatic retries, error queuing, and real-time notifications. If something fails between Fresha and Make, your team knows immediately and the system self-recovers where possible.

Scalable Without Extra Headcount

As your data volume grows, the integration scales with you. No need to hire additional admin staff to keep Fresha and Make in sync, even as your business doubles.

Fresha to Make Use Cases

Automated error handling and retry for Fresha/Make sync

When a sync between Fresha and Make fails due to a rate limit, network issue, or validation error, the integration retries automatically with exponential backoff. Your team is alerted only when intervention is genuinely needed.

Data Mapping

How data flows between Fresha and Make

Fresha	→	Make	Notes
Fresha Owner/Assignee	→	Make Owner/Assignee	Record ownership mapped between platforms using email address as the matching key
Fresha Record IDs	→	Make External References	Cross-reference identifiers stored on both records for bidirectional lookups and deduplication
Fresha Timestamps	→	Make Audit Log	Created and modified timestamps preserved for sync conflict resolution and compliance
Fresha Appointments	→	Make Custom Fields	Appointments data from Fresha stored in Make custom fields for reference
Fresha Clients	→	Make Custom Fields	Clients data from Fresha stored in Make custom fields for reference
Fresha Products	→	Make Custom Fields	Products data from Fresha stored in Make custom fields for reference
Fresha Staff	→	Make Custom Fields	Staff data from Fresha stored in Make custom fields for reference
Fresha Services	→	Make Custom Fields	Services data from Fresha stored in Make custom fields for reference

Fresha + Make Integration FAQ

The most common data objects synced between Fresha and Make include appointments, clients, services. We map each data type to its counterpart in the target system, including custom fields, metadata, and relationship data. The exact scope is tailored to your workflow during the discovery session.

Yes. We routinely build conditional logic, field transformations, data enrichment, and approval workflows into integrations. For example, only sync appointments that meet certain criteria, or transform data formats before writing to Make. Your business rules drive the integration design.

Yes. All data is transferred over encrypted connections (TLS/SSL). We follow least-privilege API access, never store credentials in plain text, and log all sync activity for audit purposes. For Australian businesses with compliance requirements, we can implement additional safeguards.

Yes, every integration includes 3 months of post-launch support. We monitor sync health, troubleshoot issues, and make adjustments as your workflow evolves. Ongoing maintenance plans are available for businesses that want continuous optimisation.

Yes, we handle one-time historical data migrations alongside ongoing sync. We map your existing appointments, validate data quality, and run test migrations before the final cutover. Most migrations complete within 4-8 weeks depending on volume.

Yes. we poll Fresha's REST API at configurable intervals for near-real-time detection, and Make also provides webhook support for bidirectional triggers. Changes in Fresha are reflected in Make within seconds. For high-volume scenarios, we implement queuing to handle peak loads without data loss.

Integration pricing depends on complexity, including the number of data objects synced (appointments, clients, services), sync direction, custom business rules, and volume. Most Fresha to Make integrations fall within our standard integration tier. Book a free assessment to get a specific quote for your requirements.