Acuity Scheduling + Make

Connect Acuity Scheduling to Make: The Integration Professional Services Businesses Trust

Save 8+ hours/week by automating the data flow between Acuity Scheduling and Make. Our Harvard-educated consultants design integrations that pay for themselves within weeks.

8+ hours/week

Saved weekly

2 weeks

Setup time

12+

Years experience

One-way

Sync direction

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Why Connect Acuity Scheduling to Make?

Make adds complexity: steeper learning curve than Zapier, particularly for non-technical users unfamiliar with the concepts of routers, iterators, and data mapping

Client engagement details in Acuity Scheduling and time-tracking data in Make do not align, making billing inaccurate

Student enrolment data in Acuity Scheduling and billing records in Make are managed separately, causing discrepancies

Manually copying data between Acuity Scheduling and Make wastes hours every week that could be spent on revenue-generating work

Reporting across Acuity Scheduling and Make requires painful manual exports and spreadsheet merges

Acuity Scheduling uses a REST API while Make uses REST + Webhook, requiring careful middleware to translate data formats between the two platforms

How We Help

For Professional Services and Education businesses across Australia, the disconnect between Acuity Scheduling and Make is a daily frustration. Our custom integration bridges your scheduling and automation systems, ensuring appointments and clients flow seamlessly without manual intervention. On the technical side, Acuity Scheduling uses a REST API with API key authentication, which our team handles as part of the build.

Maximise Billable Hours

When time-tracking and client data sync between Acuity Scheduling and Make automatically, your consultants spend more time on client work and less on admin.

Scalable Without Extra Headcount

As your data volume grows, the integration scales with you. No need to hire additional admin staff to keep Acuity Scheduling and Make in sync, even as your business doubles.

Built-In Error Handling and Alerts

Our integrations include automatic retries, error queuing, and real-time notifications. If something fails between Acuity Scheduling and Make, your team knows immediately and the system self-recovers where possible.

Eliminate Manual Data Entry

Stop copying data between Acuity Scheduling and Make by hand. Our integration syncs data automatically, saving your team 8+ hours/week.

Acuity Scheduling to Make Use Cases

Automated error handling and retry for Acuity Scheduling/Make sync

When a sync between Acuity Scheduling and Make fails due to a rate limit, network issue, or validation error, the integration retries automatically with exponential backoff. Your team is alerted only when intervention is genuinely needed.

Data Mapping

How data flows between Acuity Scheduling and Make

Acuity Scheduling	→	Make	Notes
Acuity Scheduling Record IDs	→	Make External References	Cross-reference identifiers stored on both records for bidirectional lookups and deduplication
Acuity Scheduling Owner/Assignee	→	Make Owner/Assignee	Record ownership mapped between platforms using email address as the matching key
Acuity Scheduling Timestamps	→	Make Audit Log	Created and modified timestamps preserved for sync conflict resolution and compliance
Acuity Scheduling Clients	→	Make Custom Fields	Clients data from Acuity Scheduling stored in Make custom fields for reference
Acuity Scheduling Forms	→	Make Custom Fields	Forms data from Acuity Scheduling stored in Make custom fields for reference
Acuity Scheduling Appointments	→	Make Custom Fields	Appointments data from Acuity Scheduling stored in Make custom fields for reference
Acuity Scheduling Calendars	→	Make Custom Fields	Calendars data from Acuity Scheduling stored in Make custom fields for reference
Acuity Scheduling Availability	→	Make Custom Fields	Availability data from Acuity Scheduling stored in Make custom fields for reference

Acuity Scheduling + Make Integration FAQ

Yes. Acuity Scheduling supports webhooks for instant event notifications, and Make also provides webhook support for bidirectional triggers. Changes in Acuity Scheduling are reflected in Make within seconds. For high-volume scenarios, we implement queuing to handle peak loads without data loss.

Absolutely. Custom field mapping is a core part of every integration we build. Whether it is custom properties in Acuity Scheduling or user-defined fields in Make, we map them precisely to your requirements. We can also transform data formats, apply business rules, and handle conditional mappings.

Yes, every integration includes 3 months of post-launch support. We monitor sync health, troubleshoot issues, and make adjustments as your workflow evolves. Ongoing maintenance plans are available for businesses that want continuous optimisation.

Our integrations include retry logic and error queuing. If Make is temporarily down, changes are queued and replayed once the system recovers. You will receive alerts for any sync failures that need attention. No data is lost during outages.

Yes. We routinely build conditional logic, field transformations, data enrichment, and approval workflows into integrations. For example, only sync appointments that meet certain criteria, or transform data formats before writing to Make. Your business rules drive the integration design.

Yes. We have built integrations for Professional Services businesses that rely on both Acuity Scheduling and Make. The integration is customised to your industry-specific workflows, data structures, and compliance requirements. Book Free Assessment to discuss your specific needs.

By default, we configure Acuity Scheduling to Make as a one-way sync, but bi-directional sync is possible if your workflow requires it. We will assess the best approach during the discovery session.