Employment Hero vs Salesforce: Side-by-Side Feature & Pricing Comparison
An honest comparison of Employment Hero and Salesforce for Australian mid-market Australian businesses. See feature ratings, pricing, pros and cons to make the right choice — or let our Harvard-educated experts help you decide.
Feature Comparison
Side-by-side feature ratings for Employment Hero and Salesforce.
| Feature | Employment Hero | Salesforce | Notes |
|---|---|---|---|
| Invoicing | For invoicing, both platforms deliver a similar experience — neither has a clear advantage. | ||
| Expense tracking | In terms of expense tracking, Employment Hero and Salesforce perform at a similar level, which is common for mature platforms in this space. | ||
| Bank reconciliation | In terms of bank reconciliation, Employment Hero and Salesforce perform at a similar level, which is common for mature platforms in this space. | ||
| Payroll | Employment Hero and Salesforce are evenly matched on payroll, so your choice here comes down to preference and workflow fit. | ||
| Tax reporting and BAS | Both Employment Hero and Salesforce offer comparable tax reporting and bas capabilities. | ||
| Multi-currency support | Both Employment Hero and Salesforce offer comparable multi-currency support capabilities. | ||
| Contact management | In terms of contact management, Employment Hero and Salesforce perform at a similar level, which is common for mature platforms in this space. | ||
| Pipeline management | In terms of pipeline management, Employment Hero and Salesforce perform at a similar level, which is common for mature platforms in this space. | ||
| Email automation | Employment Hero and Salesforce are evenly matched on email automation, so your choice here comes down to preference and workflow fit. | ||
| Reporting and analytics | Employment Hero and Salesforce are evenly matched on reporting and analytics, so your choice here comes down to preference and workflow fit. | ||
| Integration ecosystem | Both Employment Hero and Salesforce offer comparable integration ecosystem capabilities. | ||
| Mobile app | In terms of mobile app, Employment Hero and Salesforce perform at a similar level, which is common for mature platforms in this space. |
Invoicing
Employment Hero
Salesforce
For invoicing, both platforms deliver a similar experience — neither has a clear advantage.
Expense tracking
Employment Hero
Salesforce
In terms of expense tracking, Employment Hero and Salesforce perform at a similar level, which is common for mature platforms in this space.
Bank reconciliation
Employment Hero
Salesforce
In terms of bank reconciliation, Employment Hero and Salesforce perform at a similar level, which is common for mature platforms in this space.
Payroll
Employment Hero
Salesforce
Employment Hero and Salesforce are evenly matched on payroll, so your choice here comes down to preference and workflow fit.
Tax reporting and BAS
Employment Hero
Salesforce
Both Employment Hero and Salesforce offer comparable tax reporting and bas capabilities.
Multi-currency support
Employment Hero
Salesforce
Both Employment Hero and Salesforce offer comparable multi-currency support capabilities.
Contact management
Employment Hero
Salesforce
In terms of contact management, Employment Hero and Salesforce perform at a similar level, which is common for mature platforms in this space.
Pipeline management
Employment Hero
Salesforce
In terms of pipeline management, Employment Hero and Salesforce perform at a similar level, which is common for mature platforms in this space.
Email automation
Employment Hero
Salesforce
Employment Hero and Salesforce are evenly matched on email automation, so your choice here comes down to preference and workflow fit.
Reporting and analytics
Employment Hero
Salesforce
Employment Hero and Salesforce are evenly matched on reporting and analytics, so your choice here comes down to preference and workflow fit.
Integration ecosystem
Employment Hero
Salesforce
Both Employment Hero and Salesforce offer comparable integration ecosystem capabilities.
Mobile app
Employment Hero
Salesforce
In terms of mobile app, Employment Hero and Salesforce perform at a similar level, which is common for mature platforms in this space.
Pricing Comparison
General pricing information for each platform.
Employment Hero
Free tier available; paid from ~$8/employee/month
Pricing may vary based on team size, features, and region. Contact the vendor for the latest Australian pricing.
Salesforce
From ~$35/user/month
These figures are estimates based on publicly available pricing. Actual costs depend on your usage, team size, and any negotiated rates.
Pros & Cons
An honest look at the strengths and limitations of each platform.
Employment Hero
Pros
- Extensive integration ecosystem with 30+ connectors
- Rich data model covering employees, payroll, leave and more
- Solid feature set for its price point
- Regular platform updates and improvements
- Cloud-based with reliable uptime
Cons
- Bank feed reliability varies by institution
- May not suit every workflow without customisation
- Complex data model may require expert configuration
- Support response times vary by plan tier
Salesforce
Pros
- Well-established platform with strong market presence
- Centralised customer data for better sales outcomes
- Regular platform updates and improvements
- Solid feature set for its price point
- Rich data model covering leads, contacts, accounts and more
Cons
- Complex data model may require expert configuration
- Can require significant setup and customisation
- Data migration from other CRMs can be tricky
- Onboarding documentation could be more comprehensive
Best For
Which tool suits which use case.
Choose Employment Hero if you need
- ✓ Retail & E-commerce businesses
- ✓ Teams needing extensive third-party integrations
- ✓ Complex data models (employees, payroll, leave and more)
- ✓ Hospitality & Tourism organisations
- ✓ Tax compliance
Choose Salesforce if you need
- ✓ Marketing automation
- ✓ Complex data models (leads, contacts, accounts and more)
- ✓ Professional Services businesses
- ✓ Contact management
- ✓ Teams needing extensive third-party integrations
Expert Verdict
Our Harvard-educated consultants' take on this comparison.
Clever Ops Recommendation
Salesforce offers a much wider integration ecosystem than Employment Hero, making it a strong choice for businesses with complex tech stacks. However, integration breadth is just one factor. Our Harvard-educated consultants weigh features, pricing, usability, and your specific workflows before making a recommendation.
Migration Notes
What to know about switching between Employment Hero and Salesforce.
Migrating Between Employment Hero and Salesforce
Clever Ops takes a low-risk approach to migrating between Employment Hero and Salesforce. We run both systems in parallel during the transition, transferring your core data in stages and verifying data at each step. Your team continues working in the existing system until the new one is fully validated. The process typically takes 4-8 weeks, followed by 3 months of hands-on support.
Employment Hero vs Salesforce FAQ
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