Deputy vs Loom: The Complete Buyer's Guide for 2026
Thinking of switching from Deputy to Loom (or vice versa)? This comparison covers features, costs, and migration considerations to help mid-market Australian businesses make an informed decision.
Feature Comparison
Side-by-side feature ratings for Deputy and Loom.
| Feature | Deputy | Loom | Notes |
|---|---|---|---|
| Invoicing | Loom has a notable advantage in invoicing. | ||
| Expense tracking | For Hospitality & Tourism that rely on strong expense tracking, Deputy is the more capable option in our assessment. | ||
| Bank reconciliation | For Hospitality & Tourism that rely on strong bank reconciliation, Loom is the more capable option in our assessment. | ||
| Payroll | For Hospitality & Tourism that rely on strong payroll, Deputy is the more capable option in our assessment. | ||
| Tax reporting and BAS | For tax reporting and bas, both platforms deliver a similar experience — neither has a clear advantage. | ||
| Multi-currency support | For multi-currency support, both platforms deliver a similar experience — neither has a clear advantage. | ||
| Messaging features | When it comes to messaging features, Loom pulls clearly ahead of Deputy — a factor worth weighing if this capability is important to your team. | ||
| Video and audio quality | When it comes to video and audio quality, Loom pulls clearly ahead of Deputy — a factor worth weighing if this capability is important to your team. | ||
| File sharing | For file sharing, both platforms deliver a similar experience — neither has a clear advantage. | ||
| Team channels | For Hospitality & Tourism that rely on strong team channels, Loom is the more capable option in our assessment. | ||
| Search and history | For Hospitality & Tourism that rely on strong search and history, Deputy is the more capable option in our assessment. | ||
| Security and compliance | For security and compliance, both platforms deliver a similar experience — neither has a clear advantage. |
Invoicing
Deputy
Loom
Loom has a notable advantage in invoicing.
Expense tracking
Deputy
Loom
For Hospitality & Tourism that rely on strong expense tracking, Deputy is the more capable option in our assessment.
Bank reconciliation
Deputy
Loom
For Hospitality & Tourism that rely on strong bank reconciliation, Loom is the more capable option in our assessment.
Payroll
Deputy
Loom
For Hospitality & Tourism that rely on strong payroll, Deputy is the more capable option in our assessment.
Tax reporting and BAS
Deputy
Loom
For tax reporting and bas, both platforms deliver a similar experience — neither has a clear advantage.
Multi-currency support
Deputy
Loom
For multi-currency support, both platforms deliver a similar experience — neither has a clear advantage.
Messaging features
Deputy
Loom
When it comes to messaging features, Loom pulls clearly ahead of Deputy — a factor worth weighing if this capability is important to your team.
Video and audio quality
Deputy
Loom
When it comes to video and audio quality, Loom pulls clearly ahead of Deputy — a factor worth weighing if this capability is important to your team.
File sharing
Deputy
Loom
For file sharing, both platforms deliver a similar experience — neither has a clear advantage.
Team channels
Deputy
Loom
For Hospitality & Tourism that rely on strong team channels, Loom is the more capable option in our assessment.
Search and history
Deputy
Loom
For Hospitality & Tourism that rely on strong search and history, Deputy is the more capable option in our assessment.
Security and compliance
Deputy
Loom
For security and compliance, both platforms deliver a similar experience — neither has a clear advantage.
Pricing Comparison
General pricing information for each platform.
Deputy
From ~$6/user/month
Pricing is indicative only and subject to change. We recommend contacting the vendor for a tailored quote based on your Australian business needs.
Loom
Free tier; paid from ~$15/user/month
Prices shown are approximate and may differ based on your plan, team size, and billing cycle. Verify directly with the vendor for current AUD rates.
Pros & Cons
An honest look at the strengths and limitations of each platform.
Deputy
Pros
- Regular platform updates and improvements
- Extensive integration ecosystem with 30+ connectors
- Australian tax compliance built in
- Streamlines BAS and financial reporting
- Solid feature set for its price point
Cons
- Add-on costs for advanced features
- Bank feed reliability varies by institution
- May not suit every workflow without customisation
- Support response times vary by plan tier
Loom
Pros
- Active user community and resources
- Well-documented REST API for custom integrations
- Well-established platform with strong market presence
- Keeps teams aligned across locations
- Handles key data types like videos and folders
Cons
- Onboarding documentation could be more comprehensive
- No real-time webhook support — relies on polling for sync
- Support response times vary by plan tier
- Per-user pricing can be costly for larger teams
Best For
Which tool suits which use case.
Choose Deputy if you need
- ✓ Teams needing extensive third-party integrations
- ✓ Real-time data sync across platforms
- ✓ Financial reporting
- ✓ Hospitality & Tourism businesses
- ✓ Moderate data needs (employees, shifts)
Choose Loom if you need
- ✓ Team collaboration
- ✓ Education organisations
- ✓ Teams needing extensive third-party integrations
- ✓ Moderate data needs (videos, folders)
- ✓ Professional Services businesses
Expert Verdict
Our Harvard-educated consultants' take on this comparison.
Clever Ops Recommendation
Comparing Deputy and Loom is a bit like comparing apples and oranges — they solve different problems. Deputy handles your accounting & finance needs, while Loom covers communication. The value of this comparison lies in understanding how they work together. Clever Ops specialises in connecting these kinds of complementary tools for mid-market Australian businesses.
Migration Notes
What to know about switching between Deputy and Loom.
Migrating Between Deputy and Loom
Clever Ops takes a low-risk approach to migrating between Deputy and Loom. We run both systems in parallel during the transition, transferring your core data in stages and verifying data at each step. Your team continues working in the existing system until the new one is fully validated. The process typically takes 4-8 weeks, followed by 3 months of hands-on support.
Deputy vs Loom FAQ
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