Deputy vs Insightly: Side-by-Side Feature & Pricing Comparison
Our Harvard-educated consultants have implemented both Deputy and Insightly for Australian businesses. Here is what 12+ of experience has taught us about choosing between them.
Feature Comparison
Side-by-side feature ratings for Deputy and Insightly.
| Feature | Deputy | Insightly | Notes |
|---|---|---|---|
| Invoicing | Insightly significantly outperforms Deputy on invoicing, making it the stronger choice for businesses that prioritise this area. | ||
| Expense tracking | For Hospitality & Tourism that rely on strong expense tracking, Deputy is the more capable option in our assessment. | ||
| Bank reconciliation | For Hospitality & Tourism that rely on strong bank reconciliation, Insightly is the more capable option in our assessment. | ||
| Payroll | When it comes to payroll, Deputy pulls clearly ahead of Insightly — a factor worth weighing if this capability is important to your team. | ||
| Tax reporting and BAS | Both Deputy and Insightly offer comparable tax reporting and bas capabilities. | ||
| Multi-currency support | Both Deputy and Insightly offer comparable multi-currency support capabilities. | ||
| Contact management | When it comes to contact management, Deputy pulls clearly ahead of Insightly — a factor worth weighing if this capability is important to your team. | ||
| Pipeline management | For Hospitality & Tourism that rely on strong pipeline management, Deputy is the more capable option in our assessment. | ||
| Email automation | When it comes to email automation, Deputy pulls clearly ahead of Insightly — a factor worth weighing if this capability is important to your team. | ||
| Reporting and analytics | For Hospitality & Tourism that rely on strong reporting and analytics, Insightly is the more capable option in our assessment. | ||
| Integration ecosystem | Deputy has a notable advantage in integration ecosystem. | ||
| Mobile app | When it comes to mobile app, Deputy pulls clearly ahead of Insightly — a factor worth weighing if this capability is important to your team. |
Invoicing
Deputy
Insightly
Insightly significantly outperforms Deputy on invoicing, making it the stronger choice for businesses that prioritise this area.
Expense tracking
Deputy
Insightly
For Hospitality & Tourism that rely on strong expense tracking, Deputy is the more capable option in our assessment.
Bank reconciliation
Deputy
Insightly
For Hospitality & Tourism that rely on strong bank reconciliation, Insightly is the more capable option in our assessment.
Payroll
Deputy
Insightly
When it comes to payroll, Deputy pulls clearly ahead of Insightly — a factor worth weighing if this capability is important to your team.
Tax reporting and BAS
Deputy
Insightly
Both Deputy and Insightly offer comparable tax reporting and bas capabilities.
Multi-currency support
Deputy
Insightly
Both Deputy and Insightly offer comparable multi-currency support capabilities.
Contact management
Deputy
Insightly
When it comes to contact management, Deputy pulls clearly ahead of Insightly — a factor worth weighing if this capability is important to your team.
Pipeline management
Deputy
Insightly
For Hospitality & Tourism that rely on strong pipeline management, Deputy is the more capable option in our assessment.
Email automation
Deputy
Insightly
When it comes to email automation, Deputy pulls clearly ahead of Insightly — a factor worth weighing if this capability is important to your team.
Reporting and analytics
Deputy
Insightly
For Hospitality & Tourism that rely on strong reporting and analytics, Insightly is the more capable option in our assessment.
Integration ecosystem
Deputy
Insightly
Deputy has a notable advantage in integration ecosystem.
Mobile app
Deputy
Insightly
When it comes to mobile app, Deputy pulls clearly ahead of Insightly — a factor worth weighing if this capability is important to your team.
Pricing Comparison
General pricing information for each platform.
Deputy
From ~$6/user/month
Pricing is indicative only and subject to change. We recommend contacting the vendor for a tailored quote based on your Australian business needs.
Insightly
Free tier available; paid from ~$29/user/month
These figures are estimates based on publicly available pricing. Actual costs depend on your usage, team size, and any negotiated rates.
Pros & Cons
An honest look at the strengths and limitations of each platform.
Deputy
Pros
- Regular platform updates and improvements
- Extensive integration ecosystem with 30+ connectors
- Australian tax compliance built in
- Streamlines BAS and financial reporting
- Solid feature set for its price point
Cons
- Add-on costs for advanced features
- Bank feed reliability varies by institution
- May not suit every workflow without customisation
- Support response times vary by plan tier
Insightly
Pros
- Cloud-based with reliable uptime
- Well-documented REST API for custom integrations
- Active user community and resources
- Well-established platform with strong market presence
- Centralised customer data for better sales outcomes
Cons
- Complex data model may require expert configuration
- Can require significant setup and customisation
- May not suit every workflow without customisation
- Data migration from other CRMs can be tricky
Best For
Which tool suits which use case.
Choose Deputy if you need
- ✓ Teams needing extensive third-party integrations
- ✓ Real-time data sync across platforms
- ✓ Financial reporting
- ✓ Hospitality & Tourism businesses
- ✓ Moderate data needs (employees, shifts)
Choose Insightly if you need
- ✓ Teams needing extensive third-party integrations
- ✓ Professional Services businesses
- ✓ Managing customer relationships
- ✓ Complex data models (contacts, organisations, opportunities and more)
- ✓ Manufacturing organisations
Expert Verdict
Our Harvard-educated consultants' take on this comparison.
Clever Ops Recommendation
Comparing Deputy and Insightly is a bit like comparing apples and oranges — they solve different problems. Deputy handles your accounting & finance needs, while Insightly covers crm & sales. The value of this comparison lies in understanding how they work together. Clever Ops specialises in connecting these kinds of complementary tools for mid-market Australian businesses.
Migration Notes
What to know about switching between Deputy and Insightly.
Migrating Between Deputy and Insightly
Clever Ops takes a low-risk approach to migrating between Deputy and Insightly. We run both systems in parallel during the transition, transferring tasks in stages and verifying data at each step. Your team continues working in the existing system until the new one is fully validated. The process typically takes 4-8 weeks, followed by 3 months of hands-on support.
Deputy vs Insightly FAQ
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