Cliniko or Neto? How to Pick the Right Fit for Your Team
Wondering whether Cliniko or Neto is the better fit for Healthcare & Allied Health? We break down features, pricing, and real-world suitability so you can choose with confidence — backed by 12+ of hands-on experience.
Feature Comparison
Side-by-side feature ratings for Cliniko and Neto.
| Feature | Cliniko | Neto | Notes |
|---|---|---|---|
| Industry fit | Cliniko has a slight edge in industry fit. | ||
| Job management | When it comes to job management, Cliniko pulls clearly ahead of Neto — a factor worth weighing if this capability is important to your team. | ||
| Quoting and invoicing | For Healthcare & Allied Health that rely on strong quoting and invoicing, Cliniko is the more capable option in our assessment. | ||
| Scheduling and dispatch | On scheduling and dispatch, Neto is marginally stronger — but Cliniko still delivers a solid experience here. | ||
| Mobile field access | Neto edges out Cliniko on mobile field access, though the gap is modest enough that other factors may matter more. | ||
| Compliance features | Cliniko edges out Neto on compliance features, though the gap is modest enough that other factors may matter more. | ||
| Reporting | When it comes to reporting, Cliniko pulls clearly ahead of Neto — a factor worth weighing if this capability is important to your team. | ||
| Client management | Neto holds a small advantage in client management. For most mid-market Australian businesses, this difference alone would not drive the decision. | ||
| Inventory and materials | Neto significantly outperforms Cliniko on inventory and materials, making it the stronger choice for businesses that prioritise this area. | ||
| Integrations with accounting | When it comes to integrations with accounting, Cliniko pulls clearly ahead of Neto — a factor worth weighing if this capability is important to your team. | ||
| Ease of setup | Cliniko edges out Neto on ease of setup, though the gap is modest enough that other factors may matter more. | ||
| Value for money | When it comes to value for money, Cliniko pulls clearly ahead of Neto — a factor worth weighing if this capability is important to your team. |
Industry fit
Cliniko
Neto
Cliniko has a slight edge in industry fit.
Job management
Cliniko
Neto
When it comes to job management, Cliniko pulls clearly ahead of Neto — a factor worth weighing if this capability is important to your team.
Quoting and invoicing
Cliniko
Neto
For Healthcare & Allied Health that rely on strong quoting and invoicing, Cliniko is the more capable option in our assessment.
Scheduling and dispatch
Cliniko
Neto
On scheduling and dispatch, Neto is marginally stronger — but Cliniko still delivers a solid experience here.
Mobile field access
Cliniko
Neto
Neto edges out Cliniko on mobile field access, though the gap is modest enough that other factors may matter more.
Compliance features
Cliniko
Neto
Cliniko edges out Neto on compliance features, though the gap is modest enough that other factors may matter more.
Reporting
Cliniko
Neto
When it comes to reporting, Cliniko pulls clearly ahead of Neto — a factor worth weighing if this capability is important to your team.
Client management
Cliniko
Neto
Neto holds a small advantage in client management. For most mid-market Australian businesses, this difference alone would not drive the decision.
Inventory and materials
Cliniko
Neto
Neto significantly outperforms Cliniko on inventory and materials, making it the stronger choice for businesses that prioritise this area.
Integrations with accounting
Cliniko
Neto
When it comes to integrations with accounting, Cliniko pulls clearly ahead of Neto — a factor worth weighing if this capability is important to your team.
Ease of setup
Cliniko
Neto
Cliniko edges out Neto on ease of setup, though the gap is modest enough that other factors may matter more.
Value for money
Cliniko
Neto
When it comes to value for money, Cliniko pulls clearly ahead of Neto — a factor worth weighing if this capability is important to your team.
Pricing Comparison
General pricing information for each platform.
Cliniko
From ~$45/month
These figures are estimates based on publicly available pricing. Actual costs depend on your usage, team size, and any negotiated rates.
Neto
Custom pricing
Pricing is indicative only and subject to change. We recommend contacting the vendor for a tailored quote based on your Australian business needs.
Pros & Cons
An honest look at the strengths and limitations of each platform.
Cliniko
Pros
- Mobile-friendly interface
- Rich data model covering patients, appointments, invoices and more
- Strong fit for Healthcare & Allied Health workflows
- Active user community and resources
- Purpose-built for industry-specific needs
Cons
- May be too specialised for diverse businesses
- Large ecosystem can make choosing the right integrations overwhelming
- Smaller development team than general tools
- Onboarding documentation could be more comprehensive
Neto
Pros
- Purpose-built for industry-specific needs
- Reduces need for generic workarounds
- Rich data model covering orders, products, customers and more
- Cloud-based with reliable uptime
- Extensive integration ecosystem with 30+ connectors
Cons
- Smaller market presence compared to category leaders
- Updates may lag behind general-purpose competitors
- Complex data model may require expert configuration
- Support response times vary by plan tier
Best For
Which tool suits which use case.
Choose Cliniko if you need
- ✓ Healthcare & Allied Health businesses
- ✓ Field service operations
- ✓ Moderate data needs (patients, appointments)
- ✓ Teams needing extensive third-party integrations
- ✓ Specialised compliance
Choose Neto if you need
- ✓ Industry-specific workflows
- ✓ Complex data models (orders, products, customers and more)
- ✓ Manufacturing organisations
- ✓ Retail & E-commerce businesses
- ✓ Teams needing extensive third-party integrations
Expert Verdict
Our Harvard-educated consultants' take on this comparison.
Clever Ops Recommendation
Choosing between Cliniko and Neto is not about which is "better" — it is about which fits your business today and where you are heading. Both are capable industry tools tools, but they differ in approach, pricing model, and ideal team size. Our Harvard-educated consultants can cut through the marketing and give you an honest recommendation based on your actual requirements.
Migration Notes
What to know about switching between Cliniko and Neto.
Migrating Between Cliniko and Neto
Since Cliniko and Neto are both industry tools tools, they share similar data structures — making migration more predictable. Clever Ops maps products along with custom fields, automations, and workflows. We have completed similar industry tools migrations many times and typically finish within 4-8 weeks.
Cliniko vs Neto FAQ
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