Cliniko or SimPRO? An Expert Industry Tools Comparison

Cliniko: Solo from approximately $55/month (1 practitioner), Team from approximately $109/month (2-5 practitioners), Growing from approximately $179/month (6-10 practitioners), Large from approximately $279/month (AUD). Annual billing discounts.. SimPRO: Custom pricing based on business size and requirements, typically from $200-500+/month (AUD). Implementation and training costs additional. Per-user pricing applies. Annual contracts standard.. When comparing costs, factor in per-user charges, add-on modules, and implementation costs, not just the headline price. Clever Ops can model the total cost of ownership for your team size during a free assessment.

ROI depends on three factors: how well the platform is configured, how thoroughly your team adopts it, and how tightly it integrates with your other tools. Cliniko delivers value through Purpose-built for allied health with patient records, treatment notes, telehealth, and Medicare/DVA claiming built into the workflow. SimPRO delivers value through End-to-end project management for trades with quoting, scheduling, job costing, purchasing, and asset management in one platform. A poorly set-up tool delivers less value than a well-implemented one, regardless of platform. Clever Ops focuses on maximising your return through proper implementation and ongoing optimisation.

SimPRO is more commonly used in Trades & Construction. Cliniko is stronger in Healthcare & Allied Health. That said, popularity alone should not drive your decision. The right tool depends on your specific processes and integration needs. Clever Ops can advise based on what we have seen work for similar businesses.

For Healthcare & Allied Health businesses, prioritise: Industry fit, Job management, Quoting and invoicing, Scheduling and dispatch, Mobile field access. Cliniko is strong on Purpose-built for allied health with patient records, treatment notes, telehealth, and Medicare/DVA claiming built into the workflow. SimPRO excels at End-to-end project management for trades with quoting, scheduling, job costing, purchasing, and asset management in one platform. Clever Ops can help you build a weighted requirements list and score each platform against it.

Yes. Cliniko provides a REST API and SimPRO provides a REST API, so we can build reliable integrations between them. Common sync patterns include invoices. Our integrations include error handling, retry logic, and monitoring. Clients typically save 8+ hours/week once the integration is live.

Cliniko may hit limits when medical practices needing GP-specific features (prescribing, pathology ordering) where Best Practice or Medical Director are more appropriate, or fitness businesses where Mindbody is better suited. SimPRO may hit limits when sole traders or small trade businesses where the cost and complexity far exceed requirements, and ServiceM8, Tradify, or Fergus provide sufficient capability. Both platforms are designed to grow with your business, but scaling experience varies. Cliniko connects with 44+ tools, and SimPRO with 37+, so integration flexibility at scale is comparable. Clever Ops helps mid-market Australian businesses plan their tech stack for growth, not just for today.

Yes. Both platforms share 1 common data object types (including invoices), which simplifies field mapping. Clever Ops runs a structured migration process: discovery, data mapping, test migration, verification, and cutover. Most migrations complete within 4-8 weeks, with 3 months of post-migration support included.

We audit your current workflows, team size, budget, and growth plans, then recommend the platform that fits. Our advice is vendor-neutral: we do not earn commissions from Cliniko, SimPRO, or any vendor. Our Harvard-educated consultants have helped 50+ businesses make informed technology decisions over 12+. Book a free assessment to get started.