Choosing Between BigCommerce and Stripe for Your Retail & E-commerce Business
Our Harvard-educated consultants have implemented both BigCommerce and Stripe for Australian businesses. Here is what 12+ of experience has taught us about choosing between them.
Feature Comparison
Side-by-side feature ratings for BigCommerce and Stripe.
| Feature | BigCommerce | Stripe | Notes |
|---|---|---|---|
| Store customisation | When it comes to store customisation, Stripe pulls clearly ahead of BigCommerce — a factor worth weighing if this capability is important to your team. | ||
| Product management | Stripe significantly outperforms BigCommerce on product management, making it the stronger choice for businesses that prioritise this area. | ||
| Payment processing | For Retail & E-commerce that rely on strong payment processing, Stripe is the more capable option in our assessment. | ||
| Shipping and fulfilment | When it comes to shipping and fulfilment, BigCommerce pulls clearly ahead of Stripe — a factor worth weighing if this capability is important to your team. | ||
| SEO and marketing tools | For Retail & E-commerce that rely on strong seo and marketing tools, BigCommerce is the more capable option in our assessment. | ||
| Mobile commerce | When it comes to mobile commerce, BigCommerce pulls clearly ahead of Stripe — a factor worth weighing if this capability is important to your team. | ||
| Transaction fees | For Retail & E-commerce that rely on strong transaction fees, BigCommerce is the more capable option in our assessment. | ||
| Payment methods supported | Both BigCommerce and Stripe offer comparable payment methods supported capabilities. | ||
| Recurring billing | For recurring billing, both platforms deliver a similar experience — neither has a clear advantage. | ||
| International payments | When it comes to international payments, BigCommerce pulls clearly ahead of Stripe — a factor worth weighing if this capability is important to your team. | ||
| Fraud protection | For Retail & E-commerce that rely on strong fraud protection, Stripe is the more capable option in our assessment. | ||
| Developer tools and API | Stripe has a notable advantage in developer tools and api. |
Store customisation
BigCommerce
Stripe
When it comes to store customisation, Stripe pulls clearly ahead of BigCommerce — a factor worth weighing if this capability is important to your team.
Product management
BigCommerce
Stripe
Stripe significantly outperforms BigCommerce on product management, making it the stronger choice for businesses that prioritise this area.
Payment processing
BigCommerce
Stripe
For Retail & E-commerce that rely on strong payment processing, Stripe is the more capable option in our assessment.
Shipping and fulfilment
BigCommerce
Stripe
When it comes to shipping and fulfilment, BigCommerce pulls clearly ahead of Stripe — a factor worth weighing if this capability is important to your team.
SEO and marketing tools
BigCommerce
Stripe
For Retail & E-commerce that rely on strong seo and marketing tools, BigCommerce is the more capable option in our assessment.
Mobile commerce
BigCommerce
Stripe
When it comes to mobile commerce, BigCommerce pulls clearly ahead of Stripe — a factor worth weighing if this capability is important to your team.
Transaction fees
BigCommerce
Stripe
For Retail & E-commerce that rely on strong transaction fees, BigCommerce is the more capable option in our assessment.
Payment methods supported
BigCommerce
Stripe
Both BigCommerce and Stripe offer comparable payment methods supported capabilities.
Recurring billing
BigCommerce
Stripe
For recurring billing, both platforms deliver a similar experience — neither has a clear advantage.
International payments
BigCommerce
Stripe
When it comes to international payments, BigCommerce pulls clearly ahead of Stripe — a factor worth weighing if this capability is important to your team.
Fraud protection
BigCommerce
Stripe
For Retail & E-commerce that rely on strong fraud protection, Stripe is the more capable option in our assessment.
Developer tools and API
BigCommerce
Stripe
Stripe has a notable advantage in developer tools and api.
Pricing Comparison
General pricing information for each platform.
BigCommerce
From ~$39/month
Pricing is indicative only and subject to change. We recommend contacting the vendor for a tailored quote based on your Australian business needs.
Stripe
Transaction-based; ~2.9% + 30c per transaction
Prices shown are approximate and may differ based on your plan, team size, and billing cycle. Verify directly with the vendor for current AUD rates.
Pros & Cons
An honest look at the strengths and limitations of each platform.
BigCommerce
Pros
- Real-time webhook support for instant data sync
- Rich data model covering orders, products, customers and more
- Regular platform updates and improvements
- Multi-channel selling from one dashboard
- Extensive integration ecosystem with 30+ connectors
Cons
- Multi-currency setup can be complex
- Support response times vary by plan tier
- Transaction fees can add up at scale
- May not suit every workflow without customisation
Stripe
Pros
- Regular platform updates and improvements
- Rich data model covering charges, customers, subscriptions and more
- Fast settlement times for Australian merchants
- Supports multiple payment methods
- Solid feature set for its price point
Cons
- Dispute resolution processes can be slow
- International payment support varies
- Support response times vary by plan tier
- Complex data model may require expert configuration
Best For
Which tool suits which use case.
Choose BigCommerce if you need
- ✓ Teams needing extensive third-party integrations
- ✓ Complex data models (orders, products, customers and more)
- ✓ Real-time data sync across platforms
- ✓ Multichannel selling
- ✓ Online store management
Choose Stripe if you need
- ✓ Recurring billing
- ✓ Teams needing extensive third-party integrations
- ✓ Retail & E-commerce businesses
- ✓ Real-time data sync across platforms
- ✓ Complex data models (charges, customers, subscriptions and more)
Expert Verdict
Our Harvard-educated consultants' take on this comparison.
Clever Ops Recommendation
BigCommerce and Stripe serve different purposes — BigCommerce focuses on e-commerce, while Stripe excels in payments. Many mid-market Australian businesses use both platforms together. Clever Ops can help you decide whether you need one or both, and build integrations between them so data flows automatically. Our Harvard-educated consultants have helped 50+ businesses optimise their tech stacks.
Migration Notes
What to know about switching between BigCommerce and Stripe.
Migrating Between BigCommerce and Stripe
Migrating between BigCommerce and Stripe requires careful planning since they serve different functions. Clever Ops identifies the data overlap (products, customers), builds custom mapping logic, and ensures nothing falls through the cracks. Even cross-category migrations typically complete within 4-8 weeks with our structured process.
BigCommerce vs Stripe FAQ
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