BigCommerce vs Employment Hero: The Complete Buyer's Guide for 2026
An honest comparison of BigCommerce and Employment Hero for Australian mid-market Australian businesses. See feature ratings, pricing, pros and cons to make the right choice — or let our Harvard-educated experts help you decide.
Feature Comparison
Side-by-side feature ratings for BigCommerce and Employment Hero.
| Feature | BigCommerce | Employment Hero | Notes |
|---|---|---|---|
| Store customisation | BigCommerce and Employment Hero are evenly matched on store customisation, so your choice here comes down to preference and workflow fit. | ||
| Product management | Employment Hero significantly outperforms BigCommerce on product management, making it the stronger choice for businesses that prioritise this area. | ||
| Payment processing | BigCommerce and Employment Hero are evenly matched on payment processing, so your choice here comes down to preference and workflow fit. | ||
| Shipping and fulfilment | In terms of shipping and fulfilment, BigCommerce and Employment Hero perform at a similar level, which is common for mature platforms in this space. | ||
| SEO and marketing tools | In terms of seo and marketing tools, BigCommerce and Employment Hero perform at a similar level, which is common for mature platforms in this space. | ||
| Mobile commerce | In terms of mobile commerce, BigCommerce and Employment Hero perform at a similar level, which is common for mature platforms in this space. | ||
| Invoicing | BigCommerce has a notable advantage in invoicing. | ||
| Expense tracking | In terms of expense tracking, BigCommerce and Employment Hero perform at a similar level, which is common for mature platforms in this space. | ||
| Bank reconciliation | In terms of bank reconciliation, BigCommerce and Employment Hero perform at a similar level, which is common for mature platforms in this space. | ||
| Payroll | BigCommerce and Employment Hero are evenly matched on payroll, so your choice here comes down to preference and workflow fit. | ||
| Tax reporting and BAS | BigCommerce significantly outperforms Employment Hero on tax reporting and bas, making it the stronger choice for businesses that prioritise this area. | ||
| Multi-currency support | For multi-currency support, both platforms deliver a similar experience — neither has a clear advantage. |
Store customisation
BigCommerce
Employment Hero
BigCommerce and Employment Hero are evenly matched on store customisation, so your choice here comes down to preference and workflow fit.
Product management
BigCommerce
Employment Hero
Employment Hero significantly outperforms BigCommerce on product management, making it the stronger choice for businesses that prioritise this area.
Payment processing
BigCommerce
Employment Hero
BigCommerce and Employment Hero are evenly matched on payment processing, so your choice here comes down to preference and workflow fit.
Shipping and fulfilment
BigCommerce
Employment Hero
In terms of shipping and fulfilment, BigCommerce and Employment Hero perform at a similar level, which is common for mature platforms in this space.
SEO and marketing tools
BigCommerce
Employment Hero
In terms of seo and marketing tools, BigCommerce and Employment Hero perform at a similar level, which is common for mature platforms in this space.
Mobile commerce
BigCommerce
Employment Hero
In terms of mobile commerce, BigCommerce and Employment Hero perform at a similar level, which is common for mature platforms in this space.
Invoicing
BigCommerce
Employment Hero
BigCommerce has a notable advantage in invoicing.
Expense tracking
BigCommerce
Employment Hero
In terms of expense tracking, BigCommerce and Employment Hero perform at a similar level, which is common for mature platforms in this space.
Bank reconciliation
BigCommerce
Employment Hero
In terms of bank reconciliation, BigCommerce and Employment Hero perform at a similar level, which is common for mature platforms in this space.
Payroll
BigCommerce
Employment Hero
BigCommerce and Employment Hero are evenly matched on payroll, so your choice here comes down to preference and workflow fit.
Tax reporting and BAS
BigCommerce
Employment Hero
BigCommerce significantly outperforms Employment Hero on tax reporting and bas, making it the stronger choice for businesses that prioritise this area.
Multi-currency support
BigCommerce
Employment Hero
For multi-currency support, both platforms deliver a similar experience — neither has a clear advantage.
Pricing Comparison
General pricing information for each platform.
BigCommerce
From ~$39/month
Pricing may vary based on team size, features, and region. Contact the vendor for the latest Australian pricing.
Employment Hero
Free tier available; paid from ~$8/employee/month
These figures are estimates based on publicly available pricing. Actual costs depend on your usage, team size, and any negotiated rates.
Pros & Cons
An honest look at the strengths and limitations of each platform.
BigCommerce
Pros
- Real-time webhook support for instant data sync
- Rich data model covering orders, products, customers and more
- Regular platform updates and improvements
- Multi-channel selling from one dashboard
- Extensive integration ecosystem with 30+ connectors
Cons
- Multi-currency setup can be complex
- Support response times vary by plan tier
- Transaction fees can add up at scale
- May not suit every workflow without customisation
Employment Hero
Pros
- Extensive integration ecosystem with 30+ connectors
- Rich data model covering employees, payroll, leave and more
- Solid feature set for its price point
- Regular platform updates and improvements
- Cloud-based with reliable uptime
Cons
- Bank feed reliability varies by institution
- May not suit every workflow without customisation
- Complex data model may require expert configuration
- Support response times vary by plan tier
Best For
Which tool suits which use case.
Choose BigCommerce if you need
- ✓ Teams needing extensive third-party integrations
- ✓ Complex data models (orders, products, customers and more)
- ✓ Real-time data sync across platforms
- ✓ Multichannel selling
- ✓ Online store management
Choose Employment Hero if you need
- ✓ Retail & E-commerce businesses
- ✓ Teams needing extensive third-party integrations
- ✓ Complex data models (employees, payroll, leave and more)
- ✓ Hospitality & Tourism organisations
- ✓ Tax compliance
Expert Verdict
Our Harvard-educated consultants' take on this comparison.
Clever Ops Recommendation
Comparing BigCommerce and Employment Hero is a bit like comparing apples and oranges — they solve different problems. BigCommerce handles your e-commerce needs, while Employment Hero covers accounting & finance. The value of this comparison lies in understanding how they work together. Clever Ops specialises in connecting these kinds of complementary tools for mid-market Australian businesses.
Migration Notes
What to know about switching between BigCommerce and Employment Hero.
Migrating Between BigCommerce and Employment Hero
Even though BigCommerce and Employment Hero structure data differently, Clever Ops has experience bridging the gap. We map your core data between both systems, handle custom field translations, and run test migrations before going live. Expect 4-8 weeks for the full migration, with 3 months of ongoing support.
BigCommerce vs Employment Hero FAQ
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