BigCommerce vs Cin7: Side-by-Side Feature & Pricing Comparison
An honest comparison of BigCommerce and Cin7 for Australian mid-market Australian businesses. See feature ratings, pricing, pros and cons to make the right choice - or let our Harvard-educated experts help you decide.
Feature Comparison
Side-by-side feature analysis for BigCommerce and Cin7.
Store customisation
BigCommerce
Headless commerce support with a robust API allows developers to build custom storefronts using any frontend framework
Cin7
Cin7 manages products, orders, purchase-orders, stock and 4 more object types
BigCommerce highlights store customisation as a core strength. Cin7 offers the capability but does not position it as a primary differentiator.
Product management
BigCommerce
Built-in B2B features including customer-specific pricing, quote management, and purchase orders suit wholesale and trade businesses
Cin7
End-to-end inventory and order management covering purchasing, warehousing, selling, and fulfillment in a single platform
Both platforms are strong here. BigCommerce emphasises this as a core strength, and Cin7 also invests heavily in product management. Review each platform's approach to see which aligns with your team's workflow.
Payment processing
BigCommerce
No transaction fees on any plan regardless of payment gateway, which sets it apart from Shopify and saves margin on every sale
Cin7
Cin7 provides payment processing functionality, popular with Manufacturing businesses
BigCommerce highlights payment processing as a core strength. Cin7 offers the capability but does not position it as a primary differentiator.
Shipping and fulfilment
BigCommerce
BigCommerce provides shipping and fulfilment functionality, popular with Retail & E-commerce businesses
Cin7
Cin7 provides shipping and fulfilment functionality, popular with Manufacturing businesses
Both platforms cover the shipping and fulfilment basics. The edges - automations, reporting depth, mobile parity - are where their opinions show.
SEO and marketing tools
BigCommerce
Limitation: Marketing and SEO tools are functional but less polished than Shopify, and some features require third-party apps to match
Cin7
Cin7 provides seo and marketing tools functionality, popular with Manufacturing businesses
On paper seo and marketing tools looks similar across BigCommerce and Cin7, but the admin experience, reporting, and permission model tend to be the real differentiators.
Mobile commerce
BigCommerce
Headless commerce support with a robust API allows developers to build custom storefronts using any frontend framework
Cin7
Cin7 offers a mobile experience. Check the vendor site for current mobile app capabilities
BigCommerce highlights mobile commerce as a core strength. Cin7 offers the capability but does not position it as a primary differentiator.
Multi-channel selling
BigCommerce
Native multi-currency and multi-language support without requiring paid apps, making international selling more accessible
Cin7
End-to-end inventory and order management covering purchasing, warehousing, selling, and fulfillment in a single platform
Both platforms are strong here. BigCommerce emphasises this as a core strength, and Cin7 also invests heavily in multi-channel selling. Review each platform's approach to see which aligns with your team's workflow.
Inventory management
BigCommerce
Built-in B2B features including customer-specific pricing, quote management, and purchase orders suit wholesale and trade businesses
Cin7
End-to-end inventory and order management covering purchasing, warehousing, selling, and fulfillment in a single platform
Both platforms are strong here. BigCommerce emphasises this as a core strength, and Cin7 also invests heavily in inventory management. Review each platform's approach to see which aligns with your team's workflow.
Analytics and reporting
BigCommerce
BigCommerce includes analytics and reporting capabilities. Feature depth varies by plan tier
Cin7
Cin7 includes analytics and reporting capabilities. Feature depth varies by plan tier
Edge cases in analytics and reporting (bulk edits, exports, undo, permissions) are where BigCommerce and Cin7 diverge; map your five toughest scenarios and reproduce them in each trial.
App and plugin ecosystem
BigCommerce
Limitation: App ecosystem is smaller than Shopify with approximately 1,000 apps versus 8,000+, so niche functionality may require custom development
Cin7
Cin7 supports 39+ native integrations, covering the most common tools in a mid-market tech stack
BigCommerce has a broader native ecosystem (62+ integrations) compared to Cin7 (39+). Both connect via automation platforms like Zapier and Make.
Ease of setup
BigCommerce
BigCommerce provides onboarding resources. Setup complexity depends on your configuration requirements
Cin7
Cin7 provides onboarding resources. Setup complexity depends on your configuration requirements
BigCommerce and Cin7 take different philosophical approaches to ease of setup; the better fit is usually the one that matches how your team already thinks about the problem.
Value for money
BigCommerce
Standard from approximately $45/month, Plus from approximately $130/month, Pro from approximately $450/month, Enterprise custom pricing (AUD). No transaction fees on any plan. Annual revenue caps apply per tier.
Cin7
Limitation: Pricing is among the highest in the inventory management category, and the value proposition is harder to justify for smaller operations
Pricing models differ significantly. Compare the total cost of ownership including add-ons and per-user fees, not just the headline price.
Pricing Comparison
General pricing information for each platform.
BigCommerce
Standard from approximately $45/month, Plus from approximately $130/month, Pro from approximately $450/month, Enterprise custom pricing (AUD). No transaction fees on any plan. Annual revenue caps apply per tier.
Pricing may vary based on team size, features, and region. Contact the vendor for the latest Australian pricing.
Cin7
Cin7 Core (formerly DEAR): from approximately $450/month. Cin7 Omni: from approximately $799/month (AUD). Pricing scales with users and order volume. Professional onboarding recommended (additional cost). Annual billing discounts available.
Prices shown are approximate and may differ based on your plan, team size, and billing cycle. Verify directly with the vendor for current AUD rates.
Pros & Cons
An honest look at the strengths and limitations of each platform.
BigCommerce
Pros
- No transaction fees on any plan regardless of payment gateway, which sets it apart from Shopify and saves margin on every sale
- Built-in B2B features including customer-specific pricing, quote management, and purchase orders suit wholesale and trade businesses
- Headless commerce support with a robust API allows developers to build custom storefronts using any frontend framework
- Multi-storefront capability lets businesses run multiple branded stores from a single BigCommerce backend and inventory pool
- Native multi-currency and multi-language support without requiring paid apps, making international selling more accessible
Cons
- Annual revenue thresholds on each plan force upgrades as you grow, which can feel punitive for high-revenue, low-margin businesses
- App ecosystem is smaller than Shopify with approximately 1,000 apps versus 8,000+, so niche functionality may require custom development
- Theme customisation uses Stencil framework which has a steeper learning curve than Shopify Liquid for frontend developers
- Marketing and SEO tools are functional but less polished than Shopify, and some features require third-party apps to match
Cin7
Pros
- End-to-end inventory and order management covering purchasing, warehousing, selling, and fulfillment in a single platform
- Native integrations with 700+ sales channels, marketplaces, and 3PL providers reduce the need for middleware connections
- Built-in B2B portal allows wholesale customers to browse products, check stock availability, and place orders directly
- EDI (Electronic Data Interchange) support enables automated document exchange with large retail partners and distributors
- Point of sale module allows businesses to sell in physical retail locations with synced inventory across all channels
Cons
- Pricing is among the highest in the inventory management category, and the value proposition is harder to justify for smaller operations
- Implementation and onboarding can take weeks to months depending on complexity, with professional services often recommended
- User interface has been criticised for inconsistency across modules, with some areas feeling more modern than others
- Support response times can be slow, particularly for customers not on premium support tiers, which is frustrating during critical issues
Best For
Which tool suits which use case.
Choose BigCommerce if you need
- ✓ Teams needing extensive third-party integrations
- ✓ Complex data models (orders, products, customers and more)
- ✓ Real-time data sync across platforms
- ✓ Multichannel selling
- ✓ Online store management
Choose Cin7 if you need
- ✓ Manufacturing businesses
- ✓ Teams needing extensive third-party integrations
- ✓ Retail & E-commerce organisations
- ✓ Order fulfilment
- ✓ Online store management
Expert Verdict
Our Harvard-educated consultants' take on this comparison.
Clever Ops Recommendation
Choose BigCommerce if growing e-commerce businesses that need B2B features, multi-storefront capability, and want to avoid transaction fees, particularly those considering headless commerce architecture. Choose Cin7 if mid-market product businesses selling across multiple channels (online, wholesale, retail) that need unified inventory, 3PL integration, and EDI capability for large retail partners. Avoid BigCommerce if small businesses just starting out who need a large app ecosystem for plug-and-play functionality, or non-technical teams who want the simplest possible theme customisation. Avoid Cin7 if small businesses with straightforward inventory needs where the cost and implementation effort of Cin7 is disproportionate, or businesses selling services rather than physical products. If you are still weighing the trade-offs, Clever Ops offers a free assessment where our Harvard-educated consultants map your requirements to the right platform.
Migration Notes
What to know about switching between BigCommerce and Cin7.
Migrating Between BigCommerce and Cin7
Clever Ops takes a low-risk approach to migrating between BigCommerce and Cin7. We run both systems in parallel during the transition, transferring orders, products in stages and verifying data at each step. Your team continues working in the existing system until the new one is fully validated. The process typically takes 4-8 weeks, followed by 3 months of hands-on support.
BigCommerce vs Cin7 FAQ
Yes. Both platforms share 2 common data object types (including orders, products), which simplifies field mapping. Clever Ops runs a structured migration process: discovery, data mapping, test migration, verification, and cutover. Most migrations complete within 4-8 weeks, with 3 months of post-migration support included.
Both platforms have their own setup considerations. BigCommerce manages 8 data object types and Cin7 manages 8, so configuration complexity scales with your data requirements. Clever Ops provides implementation support for both, typically completing setup within 2 weeks.
For Retail & E-commerce businesses, prioritise: Store customisation, Product management, Payment processing, Shipping and fulfilment, SEO and marketing tools. BigCommerce is strong on No transaction fees on any plan regardless of payment gateway, which sets it apart from Shopify and saves margin on every sale. Cin7 excels at End-to-end inventory and order management covering purchasing, warehousing, selling, and fulfillment in a single platform. Clever Ops can help you build a weighted requirements list and score each platform against it.
BigCommerce may hit limits when small businesses just starting out who need a large app ecosystem for plug-and-play functionality, or non-technical teams who want the simplest possible theme customisation. Cin7 may hit limits when small businesses with straightforward inventory needs where the cost and implementation effort of Cin7 is disproportionate, or businesses selling services rather than physical products. Both platforms are designed to grow with your business, but scaling experience varies. BigCommerce connects with 62+ tools, and Cin7 with 39+, so integration flexibility at scale is comparable. Clever Ops helps mid-market Australian businesses plan their tech stack for growth, not just for today.
Free trials are useful for testing the user interface, but they rarely reveal how a platform performs at scale, with your specific data model, or alongside your existing integrations. BigCommerce manages 8 data object types and Cin7 manages 8. Evaluating that complexity in a trial period is difficult. A more efficient approach is to combine a short trial with expert advice from our Harvard-educated consultants, who can identify the right fit based on 12+ of implementation experience.
Both BigCommerce and Cin7 provide standard security measures including encryption, access controls, and compliance certifications. BigCommerce uses a REST + Webhook API and Cin7 uses REST, both supporting secure data transfer. For Australian businesses handling sensitive data under the Privacy Act, data residency and local support are worth verifying with each vendor. Clever Ops, based in Gippsland, Victoria, can review each platform's security posture against your compliance requirements during a free assessment.
We audit your current workflows, team size, budget, and growth plans, then recommend the platform that fits. Our advice is vendor-neutral: we do not earn commissions from BigCommerce, Cin7, or any vendor. Our Harvard-educated consultants have helped 50+ businesses make informed technology decisions over 12+. Book a free assessment to get started.
BigCommerce strengths: No transaction fees on any plan regardless of payment gateway, which sets it apart from Shopify and saves margin on every sale. Built-in B2B features including customer-specific pricing, quote management, and purchase orders suit wholesale and trade businesses. Cin7 strengths: End-to-end inventory and order management covering purchasing, warehousing, selling, and fulfillment in a single platform. Native integrations with 700+ sales channels, marketplaces, and 3PL providers reduce the need for middleware connections. The features that matter most depend on your team's daily workflows and growth plans. Clever Ops can help you map your requirements to the right platform.
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