Free, customisable invoice overdue notice designed specifically for Australian healthcare & allied health businesses. Copy, customise, and automate - built by Harvard-educated experts.
Setup Time
10 minutes
Complexity
intermediate
Tools
Xero, QuickBooks, Zapier
Copy this template and customise it for your business.
# Invoice Overdue Notice - Healthcare & Allied Health ## Purpose Automate at 7, 14, and 30 days past due to improve cash flow and reduce time spent chasing payments manually. ## When to Use A firm yet professional overdue invoice reminder that escalates in tone across three stages: gentle, firm, and final notice. ## Instructions 1. Review the template below and familiarise yourself with the structure 2. Replace all [bracketed placeholders] with your healthcare & allied health business details 3. Customise the tone and formatting to match your brand 4. Save in your preferred tool (Xero or QuickBooks) --- Subject: Payment reminder - Invoice [Invoice Number] is now overdue Hi [Client Name], I hope you are well. I am writing to let you know that Invoice [Invoice Number], issued on [Invoice Date] for the amount of $[Amount] (inc. GST), was due for payment on [Due Date] and is now [Number] days overdue. **Invoice Summary:** - Invoice Number: [Invoice Number] - Description: [Brief Description of Services/Products] - Amount Due: $[Amount] - Original Due Date: [Due Date] - Days Overdue: [Number] We understand that payments can sometimes be overlooked, and we would appreciate it if you could arrange payment at your earliest convenience. For your reference, our payment details are: **Bank Details:** - Account Name: [Company Name] - BSB: [BSB Number] - Account Number: [Account Number] - Reference: [Invoice Number] Alternatively, you can pay online via [Payment Link]. If you have already made this payment, please disregard this reminder and accept our thanks. If there are any issues with the invoice or you need to discuss a payment arrangement, please contact me directly so we can find a solution that works for both parties. We value your business and want to keep our relationship on solid footing. Kind regards, [Your Name] [Your Title] [Company Name] [Phone Number] [Email Address] --- **Complexity:** intermediate | **Setup time:** 10 minutes | **Tools:** Xero, QuickBooks, Zapier Note: This template has been tailored for healthcare & allied health businesses in Australia. Adjust terminology and compliance references to match your specific context.
Follow these steps to get the most out of this template.
Review each section to ensure it matches your brand voice and requirements
Test the invoice overdue notice with a small group or internal team before full rollout
Customise the placeholder fields (marked in [brackets]) with your healthcare & allied health specific business details
Train your healthcare & allied health team on when and how to use this template in their daily workflow
Save the customised version as a reusable template in your document management system
Make this template your own with these recommendations.
Replace all placeholder text in [brackets] with your healthcare & allied health actual business information
Add your company logo, colours, and branding elements where indicated
Create multiple versions for different customer segments or use cases
Remove any sections of the invoice overdue notice that do not apply to your specific use case
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