Automation Monitoring
Tracking automation performance, health, and outcomes through dashboards, alerts, and analytics to ensure reliable operation.
In-Depth Explanation
Automation monitoring provides visibility into how automated processes are performing. It enables proactive issue detection, performance optimisation, and continuous improvement.
Monitoring dimensions:
- Availability: Is automation running?
- Performance: How fast, how much?
- Errors: What's failing, how often?
- Business outcomes: Is it achieving goals?
- Costs: Resource consumption, API costs
Key metrics:
- Success/failure rates
- Processing volumes
- Execution times
- Error rates and types
- Queue lengths
- SLA compliance
- Cost per transaction
Monitoring components:
- Dashboards (real-time visibility)
- Alerts (proactive notification)
- Logs (detailed troubleshooting)
- Reports (trend analysis)
- Analytics (pattern identification)
Business Context
Without monitoring, automation is a black box. Monitoring ensures issues are detected early, performance is understood, and value is demonstrated.
How Clever Ops Uses This
We build comprehensive monitoring for Australian businesses, ensuring automation health is visible and issues are caught before they impact operations.
Example Use Case
"A dashboard showing real-time bot status, daily processing volumes, error rates by type, and trend charts, with alerts if error rate exceeds threshold."