Software Development Connected Jira

// Jira - Create Issue from Zendesk
POST https://your-domain.atlassian.net/rest/api/3/issue
Authorization: Basic {base64_credentials}
Content-Type: application/json

{
  "fields": {
    "project": {
      "key": "DEV"
    },
    "summary": "Bug: Login page not loading on Safari",
    "description": {
      "type": "doc",
      "version": 1,
      "content": [
        {
          "type": "paragraph",
          "content": [
            {
              "type": "text",
              "text": "Customer reported: The login page shows a blank screen on Safari 17.x\n\nZendesk Ticket: #12345\nCustomer: Acme Corp (Enterprise)\nReported: 2024-01-15\n\nSteps to reproduce:\n1. Open Safari 17.x\n2. Navigate to login page\n3. Page remains blank"
            }
          ]
        }
      ]
    },
    "issuetype": {
      "name": "Bug"
    },
    "priority": {
      "name": "High"
    },
    "labels": ["zendesk", "safari", "login"],
    "customfield_10001": "ZD-12345",
    "customfield_10002": "acme-corp"
  }
}

// Jira - Webhook for Issue Updated
POST /webhook/jira/issue-updated
Content-Type: application/json

{
  "webhookEvent": "jira:issue_updated",
  "issue": {
    "id": "10001",
    "key": "DEV-123",
    "fields": {
      "summary": "Bug: Login page not loading on Safari",
      "status": {
        "name": "Done",
        "statusCategory": {
          "key": "done"
        }
      },
      "resolution": {
        "name": "Fixed"
      },
      "fixVersions": [
        {
          "name": "2.3.1",
          "released": true,
          "releaseDate": "2024-01-20"
        }
      ],
      "customfield_10001": "ZD-12345"
    }
  },
  "changelog": {
    "items": [
      {
        "field": "status",
        "fromString": "In Progress",
        "toString": "Done"
      }
    ]
  }
}