Harvard-Educated Monday.com Experts | FT Fast 500

Work OS Integration Monday.com

Connect Monday.com with your business systems for automated workflows across projects, CRM, and operations. Turn your Work OS into a connected hub.

Work OS
Platform
Visual
Workflows
Custom
Automations
Team
Collaboration

Why Integrate Monday.com with Your Business Systems?

Cross-System Automation

Trigger Monday automations from external systems and vice versa.

Deal to Project

Automatically create projects when deals close in your CRM.

Status Sync

Keep project status synchronized with client portals and reports.

Popular Monday.com Integration Solutions

Connect Monday.com with your entire business ecosystem

Monday + CRM

Connect sales pipeline with project delivery

  • Deal to project
  • Resource planning
  • Client visibility

Monday + Slack

Automate team notifications and updates

  • Status alerts
  • Task assignments
  • Due date reminders

Monday + Time Tracking

Connect time entries with project tasks

  • Time capture
  • Budget tracking
  • Billing automation

Systems We Connect with Monday.com

HubSpot
Salesforce
Slack
Gmail
Zoom
Xero
Jira

Plus 100+ more systems - if you use it, we can integrate it with Monday.com

How Monday.com Integration Works

1

Connect Your Systems

We securely connect Monday.com with your other business applications using official APIs and best practices.

2

Map Your Data

Configure how data flows between systems - which fields map where, what triggers sync, and business rules.

3

Automate Forever

Once configured, data flows automatically 24/7. Monitor with dashboards and alerts for complete peace of mind.

Data Flow Architecture

Here's how data flows between Monday.com and your connected systems:

┌─────────────────┐     ┌──────────────────┐     ┌─────────────────┐
│  Source System  │     │   Integration    │     │   Monday.com    │
│   (CRM/Form)    │────▶│     Engine       │────▶│    Work OS      │
└─────────────────┘     └──────────────────┘     └─────────────────┘
        │                        │                        │
        │                        ▼                        │
        │               ┌──────────────────┐              │
        │               │   Board Mapping  │              │
        │               │  • Column IDs    │              │
        │               │  • Status values │              │
        │               │  • Group routing │              │
        │               └──────────────────┘              │
        │                        │                        │
        ▼                        ▼                        ▼
   ┌─────────┐            ┌─────────────┐          ┌──────────┐
   │  Deal   │            │   Create    │          │ Webhook  │
   │   Won   │            │   Item      │          │  Events  │
   └─────────┘            └─────────────┘          └──────────┘

Example: CRM Deal Won → Monday.com Project Board
═══════════════════════════════════════════════════════
1. Deal marked as Won in HubSpot/Pipedrive
2. Integration receives webhook notification
3. Creates item in Monday "Projects" board:
   - Name: Company - Project Name
   - Status: "Kickoff"
   - Client column: Company name
   - Value column: Deal value
   - Timeline: Start date calculated
4. Assigns team members based on project type
5. Creates subitems for standard deliverables
6. Notifies team via Monday or Slack

Common Field Mappings

Source FieldTarget FieldNotes
deal.nameitem.nameItem name (visible in board)
deal.companycolumns.text (client)Text column for client
deal.valuecolumns.numbers (value)Number column for deal value
deal.close_datecolumns.date (start)Date column
deal.ownercolumns.people (owner)People column (needs user ID)
project.statuscolumns.statusStatus column (label index)
project.prioritycolumns.status (priority)Priority status column
external.idcolumns.text (ref)Cross-reference ID field

Example API Response

Sample data structure when syncing from Monday.com:

// Monday.com Create Item (POST /v2 GraphQL)
// mutation { create_item (...) }
{
  "query": "mutation ($boardId: ID!, $itemName: String!, $columnValues: JSON!) { create_item(board_id: $boardId, item_name: $itemName, column_values: $columnValues) { id } }",
  "variables": {
    "boardId": "1234567890",
    "itemName": "Acme Corp - Website Redesign",
    "columnValues": {
      "status": {"label": "Kickoff"},
      "numbers": 25000,
      "date": {"date": "2024-11-18"},
      "text": "Acme Corporation Pty Ltd",
      "people": {"personsAndTeams": [{"id": 12345678, "kind": "person"}]}
    }
  }
}

// Monday.com Webhook Payload
{
  "event": {
    "type": "change_column_value",
    "boardId": 1234567890,
    "pulseId": 9876543210,
    "pulseName": "Acme Corp - Website Redesign",
    "columnId": "status",
    "value": {"label": {"text": "Complete"}}
  }
}

AI & Custom Integration Examples

Beyond system-to-system connections, we build custom AI solutions and interfaces powered by Monday.com data.

AI Project Setup

Describe a new project and AI creates the Monday structure: board items, subitems, dependencies, and assignments based on project type. "New e-commerce website for fashion retailer, 8-week timeline" generates complete project plan with milestones.

Natural Language Queries

Ask questions about your work: "What projects are due this week?" "Who has capacity for a new project?" "Show me overdue tasks across all boards." AI queries Monday and returns natural language summaries.

Smart Resource Allocation

AI analyzes team capacity across Monday boards and suggests optimal task assignment. Considers skills, current workload, and project deadlines. Prevents overallocation and identifies bottlenecks.

Automated Status Updates

AI monitors project progress and generates status reports. Weekly summaries sent to Slack or email with completion percentage, blockers, and upcoming milestones. Saves time on manual reporting.

Predictive Timeline Alerts

AI analyzes task completion patterns and predicts when projects may miss deadlines. Early warning alerts enable proactive intervention. "Project X is 3 days behind typical pace - consider adding resources."

Cross-Board Analytics

AI aggregates data across Monday boards for business insights. Project profitability by type, team utilization trends, and delivery performance. Natural language dashboards for leadership.

Integration Prerequisites

Before starting your Monday.com integration, ensure you have:

  • Monday.com account (Standard plan or higher for API access)
  • API token from Admin > Integrations > API
  • Board IDs for boards you want to integrate
  • Column IDs mapped from board structure (use API to retrieve)
  • Webhook subscriptions configured for event notifications
  • Understanding of Monday's item/subitem/column structure
  • User IDs for people column assignments
  • Status label mappings for status columns

Common Issues & Solutions

API returning "Invalid column value" error

Column IDs not working

Webhooks not firing

Rate limit errors

People column not assigning

Item created in wrong group

Frequently Asked Questions

Can Monday.com replace a CRM?

How does Monday integration handle custom boards?

Can Monday trigger external automations?

What about Monday's native integrations?

Ready to Connect Monday.com with Everything?

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