Lightspeed Retail + Make

Lightspeed Retail + Make Integration - Save 8+ hours/week Every Week

Your team uses Lightspeed Retail and Make every day. Our custom integration ensures data flows between them automatically - no more tab-switching, copy-pasting, or worrying about missed updates.

8+ hours/week

Saved weekly

Overselling risk

50+

Clients served

One-way

Sync direction

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Why Connect Lightspeed Retail to Make?

No single source of truth when sales live in two disconnected tools, so staff second-guess which system has the correct information

Guest booking data in Lightspeed Retail and operations scheduling in Make require manual coordination

New team members take longer to onboard because they must learn manual workarounds to keep Lightspeed Retail and Make aligned

Make adds complexity: steeper learning curve than Zapier, particularly for non-technical users unfamiliar with the concepts of routers, iterators, and data mapping

Reporting across Lightspeed Retail and Make requires painful manual exports and spreadsheet merges

Online orders in Lightspeed Retail and in-store inventory in Make are never in sync, frustrating customers

Lightspeed Retail uses a REST API while Make uses REST + Webhook, requiring careful middleware to translate data formats between the two platforms

How We Help

Connecting Lightspeed Retail (e-commerce) with Make (automation) is one of the most requested integrations among Australian Retail & E-commerce and Hospitality & Tourism businesses. This integration eliminates the manual transfer of sales and products data, reducing errors and freeing up your team to focus on growth. On the technical side, Lightspeed Retail uses a REST API with OAuth authentication, which our team handles as part of the build.

Amplify Lightspeed Retail Strengths

Lightspeed Retail excels because purpose-built for retail with advanced inventory features including matrix products, serialised inventory, and vendor management. Connecting it to Make ensures that advantage flows through your entire workflow rather than staying siloed in one tool.

Eliminate Manual Data Entry

Stop copying data between Lightspeed Retail and Make by hand. Our integration syncs data automatically, saving your team 8+ hours/week.

Real-Time Visibility Across Teams

When a record updates in Lightspeed Retail, every team member working in Make sees the change instantly. No lag, no stale dashboards, no conflicting reports.

Omnichannel Inventory Accuracy

Keep online and in-store stock levels synchronised between Lightspeed Retail and Make. Customers see accurate availability regardless of how they shop.

Lightspeed Retail to Make Use Cases

Automated error handling and retry for Lightspeed Retail/Make sync

When a sync between Lightspeed Retail and Make fails due to a rate limit, network issue, or validation error, the integration retries automatically with exponential backoff. Your team is alerted only when intervention is genuinely needed.

Data Mapping

How data flows between Lightspeed Retail and Make

Lightspeed Retail	→	Make	Notes
Lightspeed Retail Timestamps	→	Make Audit Log	Created and modified timestamps preserved for sync conflict resolution and compliance
Lightspeed Retail Record IDs	→	Make External References	Cross-reference identifiers stored on both records for bidirectional lookups and deduplication
Lightspeed Retail Owner/Assignee	→	Make Owner/Assignee	Record ownership mapped between platforms using email address as the matching key
Lightspeed Retail Purchase-orders	→	Make Custom Fields	Purchase-orders data from Lightspeed Retail stored in Make custom fields for reference
Lightspeed Retail Products	→	Make Custom Fields	Products data from Lightspeed Retail stored in Make custom fields for reference
Lightspeed Retail Customers	→	Make Custom Fields	Customers data from Lightspeed Retail stored in Make custom fields for reference
Lightspeed Retail Inventory	→	Make Custom Fields	Inventory data from Lightspeed Retail stored in Make custom fields for reference
Lightspeed Retail Sales	→	Make Custom Fields	Sales data from Lightspeed Retail stored in Make custom fields for reference

Lightspeed Retail + Make Integration FAQ

Most Lightspeed Retail to Make integrations are completed within 2 weeks. We start with a discovery session to understand your specific workflow, then build and test the integration. Complex setups with custom business logic may take up to 4-8 weeks.

Integration pricing depends on complexity, including the number of data objects synced (sales, products, customers), sync direction, custom business rules, and volume. Most Lightspeed Retail to Make integrations fall within our standard integration tier. Book a free assessment to get a specific quote for your requirements.

Yes. We have built integrations for Retail & E-commerce businesses that rely on both Lightspeed Retail and Make. The integration is customised to your industry-specific workflows, data structures, and compliance requirements. Book Free Assessment to discuss your specific needs.

By default, we configure Lightspeed Retail to Make as a one-way sync, but bi-directional sync is possible if your workflow requires it. We will assess the best approach during the discovery session.

The most common data objects synced between Lightspeed Retail and Make include sales, products, customers. We map each data type to its counterpart in the target system, including custom fields, metadata, and relationship data. The exact scope is tailored to your workflow during the discovery session.

Yes. we poll Lightspeed Retail's REST API at configurable intervals for near-real-time detection, and Make also provides webhook support for bidirectional triggers. Changes in Lightspeed Retail are reflected in Make within seconds. For high-volume scenarios, we implement queuing to handle peak loads without data loss.

We map e-commerce data like sales and products from Lightspeed Retail to the corresponding automation structures in Make. Our team handles data transformation, validation, and conflict resolution between the two system types.