Deputy + SimPRO

Deputy + SimPRO Integration - Save 8+ hours/week Every Week

Australian Hospitality & Tourism businesses rely on both Deputy and SimPRO. Our custom one-way integration keeps them in sync, saving your team 8+ hours/week and eliminating data entry errors.

8+ hours/week

Saved weekly

98%

Client retention

50+

Clients served

One-way

Sync direction

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Why Connect Deputy to SimPRO?

Online orders in Deputy and in-store inventory in SimPRO are never in sync, frustrating customers

Manually copying data between Deputy and SimPRO wastes hours every week that could be spent on revenue-generating work

New team members take longer to onboard because they must learn manual workarounds to keep Deputy and SimPRO aligned

Guest booking data in Deputy and operations scheduling in SimPRO require manual coordination

Deputy uses a REST + Webhook API while SimPRO uses REST, requiring careful middleware to translate data formats between the two platforms

No single source of truth when appointments live in two disconnected tools, so staff second-guess which system has the correct information

How We Help

Connecting Deputy (accounting & finance) with SimPRO (industry tools) is one of the most requested integrations among Australian Hospitality & Tourism and Retail & E-commerce businesses. This integration eliminates the manual transfer of employees and shifts data, reducing errors and freeing up your team to focus on growth. On the technical side, Deputy uses a REST + Webhook API with OAuth authentication, and SimPRO authenticates via OAuth, which our team handles as part of the build.

Zero Scheduling Conflicts

Bookings in Deputy sync to SimPRO instantly, preventing the double-bookings and missed appointments that plague businesses running these systems independently.

Unlock SimPRO Value

SimPRO stands out because end-to-end project management for trades with quoting, scheduling, job costing, purchasing, and asset management in one platform. Integrating it with Deputy means your team gets this benefit with complete, accurate data flowing in automatically.

Custom-Built for Your Workflow

Unlike generic connectors, we build integrations tailored to how your business actually uses Deputy and SimPRO. Custom field mappings, business rules, and error handling included.

Eliminate Manual Data Entry

Stop copying appointments between Deputy and SimPRO by hand. Our integration syncs data automatically, saving your team 8+ hours/week.

Deputy to SimPRO Use Cases

Sync schedules from Deputy to SimPRO

When a schedule is booked, rescheduled, or cancelled in Deputy, the corresponding record in SimPRO updates instantly. Prevents double-bookings and keeps all teams informed of schedule changes.

Automated error handling and retry for Deputy/SimPRO sync

When a sync between Deputy and SimPRO fails due to a rate limit, network issue, or validation error, the integration retries automatically with exponential backoff. Your team is alerted only when intervention is genuinely needed.

Data Mapping

How data flows between Deputy and SimPRO

Deputy	→	SimPRO	Notes
Deputy Schedules	→	SimPRO Schedules	Booking and scheduling data synchronised to prevent double-bookings and ensure calendar accuracy.
Deputy Timestamps	→	SimPRO Audit Log	Created and modified timestamps preserved for sync conflict resolution and compliance
Deputy Owner/Assignee	→	SimPRO Owner/Assignee	Record ownership mapped between platforms using email address as the matching key
Deputy Record IDs	→	SimPRO External References	Cross-reference identifiers stored on both records for bidirectional lookups and deduplication
Deputy Timesheets	→	SimPRO Timesheets	Timesheets records synchronised when created or updated in either platform
Deputy Tasks	→	SimPRO Custom Fields	Tasks data from Deputy stored in SimPRO custom fields for reference
Deputy Employees	→	SimPRO Custom Fields	Employees data from Deputy stored in SimPRO custom fields for reference
Deputy Shifts	→	SimPRO Custom Fields	Shifts data from Deputy stored in SimPRO custom fields for reference
Deputy Leave-requests	→	SimPRO Custom Fields	Leave-requests data from Deputy stored in SimPRO custom fields for reference

Deputy + SimPRO Integration FAQ

We use a combination of direct REST + Webhook API connections and automation platforms like Make, Zapier, or n8n, depending on your requirements and budget. For complex workflows, we build custom middleware. The right approach depends on your volume, sync frequency, and business rules.

Yes. All data is transferred over encrypted connections (TLS/SSL). We follow least-privilege API access, using OAuth 2.0 authentication with scoped permissions, never store credentials in plain text, and log all sync activity for audit purposes. For Australian businesses with compliance requirements, we can implement additional safeguards.

Yes, every integration includes 3 months of post-launch support. We monitor sync health, troubleshoot issues, and make adjustments as your workflow evolves. Ongoing maintenance plans are available for businesses that want continuous optimisation.

Yes, we handle one-time historical data migrations alongside ongoing sync. We map your existing appointments, validate data quality, and run test migrations before the final cutover. Most migrations complete within 4-8 weeks depending on volume.

The most common data objects synced between Deputy and SimPRO include appointments. We map each data type to its counterpart in the target system, including custom fields, metadata, and relationship data. The exact scope is tailored to your workflow during the discovery session.

Yes. Clever Ops has helped Retail & E-commerce businesses connect Deputy to SimPRO as part of their automation strategy. Each industry has unique data flows and compliance needs, and we tailor the integration accordingly. Based in Gippsland, Victoria, we understand the Australian market deeply.

Yes. We have built integrations for Hospitality & Tourism businesses that rely on both Deputy and SimPRO. The integration is customised to your industry-specific workflows, data structures, and compliance requirements. Book Free Assessment to discuss your specific needs.