Cliniko + Tanda

Connect Cliniko to Tanda: Custom Integration for 2026

Your team uses Cliniko and Tanda every day. Our custom integration ensures data flows between them automatically - no more tab-switching, copy-pasting, or worrying about missed updates.

8+ hours/week

Saved weekly

12+

Years experience

3 months

Post-launch support

One-way

Sync direction

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Why Connect Cliniko to Tanda?

Manually copying data between Cliniko and Tanda wastes hours every week that could be spent on revenue-generating work

No single source of truth when patients live in two disconnected tools, so staff second-guess which system has the correct information

Cliniko uses a REST API while Tanda uses REST + Webhook, requiring careful middleware to translate data formats between the two platforms

New team members take longer to onboard because they must learn manual workarounds to keep Cliniko and Tanda aligned

Guest booking data in Cliniko and operations scheduling in Tanda require manual coordination

Cliniko limitations compound the integration challenge: marketing and patient recall features are limited, often requiring integration with Mailchimp or similar for targeted campaigns

Reporting across Cliniko and Tanda requires painful manual exports and spreadsheet merges

Patient appointment data in Cliniko and billing records in Tanda require double entry, risking compliance issues

How We Help

Connecting Cliniko (industry tools) with Tanda (hr & payroll) is one of the most requested integrations among Australian Healthcare & Allied Health and Hospitality & Tourism businesses. This integration eliminates the manual transfer of patients and appointments data, reducing errors and freeing up your team to focus on growth. On the technical side, Cliniko uses a REST API with API key authentication, and Tanda authenticates via bearer, which our team handles as part of the build.

Scalable Without Extra Headcount

As your data volume grows, the integration scales with you. No need to hire additional admin staff to keep Cliniko and Tanda in sync, even as your business doubles.

Real-Time Visibility Across Teams

When a record updates in Cliniko, every team member working in Tanda sees the change instantly. No lag, no stale dashboards, no conflicting reports.

Amplify Cliniko Strengths

Cliniko excels because purpose-built for allied health with patient records, treatment notes, telehealth, and Medicare/DVA claiming built into the workflow. Connecting it to Tanda ensures that advantage flows through your entire workflow rather than staying siloed in one tool.

Built-In Error Handling and Alerts

Our integrations include automatic retries, error queuing, and real-time notifications. If something fails between Cliniko and Tanda, your team knows immediately and the system self-recovers where possible.

Cliniko to Tanda Use Cases

Automated error handling and retry for Cliniko/Tanda sync

When a sync between Cliniko and Tanda fails due to a rate limit, network issue, or validation error, the integration retries automatically with exponential backoff. Your team is alerted only when intervention is genuinely needed.

Data Mapping

How data flows between Cliniko and Tanda

Cliniko	→	Tanda	Notes
Cliniko Timestamps	→	Tanda Audit Log	Created and modified timestamps preserved for sync conflict resolution and compliance
Cliniko Owner/Assignee	→	Tanda Owner/Assignee	Record ownership mapped between platforms using email address as the matching key
Cliniko Record IDs	→	Tanda External References	Cross-reference identifiers stored on both records for bidirectional lookups and deduplication
Cliniko Patients	→	Tanda Custom Fields	Patients data from Cliniko stored in Tanda custom fields for reference
Cliniko Practitioners	→	Tanda Custom Fields	Practitioners data from Cliniko stored in Tanda custom fields for reference
Cliniko Treatments	→	Tanda Custom Fields	Treatments data from Cliniko stored in Tanda custom fields for reference
Cliniko Appointments	→	Tanda Custom Fields	Appointments data from Cliniko stored in Tanda custom fields for reference
Cliniko Invoices	→	Tanda Custom Fields	Invoices data from Cliniko stored in Tanda custom fields for reference

Cliniko + Tanda Integration FAQ

The most common data objects synced between Cliniko and Tanda include patients, appointments, invoices. We map each data type to its counterpart in the target system, including custom fields, metadata, and relationship data. The exact scope is tailored to your workflow during the discovery session.

We map industry tools data like patients and appointments from Cliniko to the corresponding hr & payroll structures in Tanda. Our team handles data transformation, validation, and conflict resolution between the two system types.

Most Cliniko to Tanda integrations are completed within 2 weeks. We start with a discovery session to understand your specific workflow, then build and test the integration. Complex setups with custom business logic may take up to 4-8 weeks.

By default, we configure Cliniko to Tanda as a one-way sync, but bi-directional sync is possible if your workflow requires it. We will assess the best approach during the discovery session.

Yes. All data is transferred over encrypted connections (TLS/SSL). We follow least-privilege API access, never store credentials in plain text, and log all sync activity for audit purposes. For Australian businesses with compliance requirements, we can implement additional safeguards.

Yes. Clever Ops has helped Hospitality & Tourism businesses connect Cliniko to Tanda as part of their automation strategy. Each industry has unique data flows and compliance needs, and we tailor the integration accordingly. Based in Gippsland, Victoria, we understand the Australian market deeply.

Integration pricing depends on complexity, including the number of data objects synced (patients, appointments, invoices), sync direction, custom business rules, and volume. Most Cliniko to Tanda integrations fall within our standard integration tier. Book a free assessment to get a specific quote for your requirements.