Cliniko + Jobber

Cliniko + Jobber Integration - Save 8+ hours/week Every Week

Australian Healthcare & Allied Health businesses rely on both Cliniko and Jobber. Our custom one-way integration keeps them in sync, saving your team 8+ hours/week and eliminating data entry errors.

8+ hours/week

Saved weekly

3 months

Post-launch support

50+

Clients served

One-way

Sync direction

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Why Connect Cliniko to Jobber?

Site crews rely on Cliniko while the office uses Jobber, so neither team sees the full picture until end of day

Invoice and payment data is re-entered between Cliniko and Jobber manually, doubling the work and risking GST errors at month-end

Patients in Cliniko and clients in Jobber drift out of sync, leading to outdated details on invoices, emails, and reports

Reporting across Cliniko and Jobber requires painful manual exports and spreadsheet merges

No single source of truth when contacts live in two disconnected tools, so staff second-guess which system has the correct information

Job scheduling in Cliniko and invoicing in Jobber are disconnected, delaying payments for completed work

Cliniko limitations compound the integration challenge: marketing and patient recall features are limited, often requiring integration with Mailchimp or similar for targeted campaigns

How We Help

Every week without this integration costs your Healthcare & Allied Health and Trades & Construction business 8+ hours/week in manual data handling between Cliniko and Jobber. Our Harvard-educated consultants build a sync that eliminates that waste permanently. On the technical side, Cliniko uses a REST API with API key authentication, and Jobber authenticates via OAuth, which our team handles as part of the build.

Eliminate Manual Data Entry

Stop copying contacts between Cliniko and Jobber by hand. Our integration syncs data automatically, saving your team 8+ hours/week.

Amplify Cliniko Strengths

Cliniko excels because purpose-built for allied health with patient records, treatment notes, telehealth, and Medicare/DVA claiming built into the workflow. Connecting it to Jobber ensures that advantage flows through your entire workflow rather than staying siloed in one tool.

Custom-Built for Your Workflow

Unlike generic connectors, we build integrations tailored to how your business actually uses Cliniko and Jobber. Custom field mappings, business rules, and error handling included.

Built-In Error Handling and Alerts

Our integrations include automatic retries, error queuing, and real-time notifications. If something fails between Cliniko and Jobber, your team knows immediately and the system self-recovers where possible.

Cliniko to Jobber Use Cases

Automated error handling and retry for Cliniko/Jobber sync

When a sync between Cliniko and Jobber fails due to a rate limit, network issue, or validation error, the integration retries automatically with exponential backoff. Your team is alerted only when intervention is genuinely needed.

Sync Cliniko patients to Jobber clients

When a patient is created or updated in Cliniko, the corresponding client record in Jobber is automatically created or updated. Contact details, company associations, and custom fields are all mapped.

Scheduled reconciliation between Cliniko and Jobber

A daily or weekly reconciliation job compares records across both platforms, flags discrepancies, and generates a mismatch report. Catches sync gaps before they become accounting headaches.

Data Mapping

How data flows between Cliniko and Jobber

Cliniko	→	Jobber	Notes
Cliniko Patients -> id	→	Jobber Clients -> id	Unique identifier stored as cross-reference for record linking
Cliniko Patients -> first_name	→	Jobber Clients -> name	Contact identity fields synchronised to maintain consistency
Cliniko Patients -> email	→	Jobber Clients -> email	Primary matching key for identifying existing records across both platforms
Cliniko Invoices -> id	→	Jobber Invoices -> id	Unique identifier stored as cross-reference for record linking
Cliniko Invoices -> status	→	Jobber Invoices -> status	Status values mapped between each platform terminology
Cliniko Timestamps	→	Jobber Audit Log	Created and modified timestamps preserved for sync conflict resolution and compliance
Cliniko Owner/Assignee	→	Jobber Owner/Assignee	Record ownership mapped between platforms using email address as the matching key
Cliniko Record IDs	→	Jobber External References	Cross-reference identifiers stored on both records for bidirectional lookups and deduplication

Cliniko + Jobber Integration FAQ

Most Cliniko to Jobber integrations are completed within 2 weeks. We start with a discovery session to understand your specific workflow, then build and test the integration. Complex setups with custom business logic may take up to 4-8 weeks.

The most common data objects synced between Cliniko and Jobber include contacts, invoices. We map each data type to its counterpart in the target system, including custom fields, metadata, and relationship data. The exact scope is tailored to your workflow during the discovery session.

Typical industry tools data synced includes contacts, invoices, and related metadata. We map each field to its counterpart in Jobber and handle any format differences automatically.

By default, we configure Cliniko to Jobber as a one-way sync, but bi-directional sync is possible if your workflow requires it. We will assess the best approach during the discovery session.

Absolutely. We design integrations with growth in mind, whether you are syncing 100 records or 100,000. Our architecture handles rate limiting (Cliniko's API allows 200 requests per minute), pagination, and queuing to ensure reliable performance at any scale.

Yes. Cliniko supports webhooks for instant event notifications, and Jobber also provides webhook support for bidirectional triggers. Changes in Cliniko are reflected in Jobber within seconds. For high-volume scenarios, we implement queuing to handle peak loads without data loss.

Our integrations include retry logic and error queuing. If Jobber is temporarily down, changes are queued and replayed once the system recovers. You will receive alerts for any sync failures that need attention. No data is lost during outages.