Cliniko + Doodle

Cliniko to Doodle Integration - Built by Harvard-educated Experts

Sync data between Cliniko and Doodle automatically. Eliminate manual data entry, reduce errors, and save 8+ hours/week with a custom integration built by Harvard-educated automation experts.

8+ hours/week

Saved weekly

12+

Years experience

Doodle fields

One-way

Sync direction

Book Free Assessment View All Integrations

Why Connect Cliniko to Doodle?

No single source of truth when appointments live in two disconnected tools, so staff second-guess which system has the correct information

New team members take longer to onboard because they must learn manual workarounds to keep Cliniko and Doodle aligned

Client engagement details in Cliniko and time-tracking data in Doodle do not align, making billing inaccurate

Manually copying data between Cliniko and Doodle wastes hours every week that could be spent on revenue-generating work

Patient appointment data in Cliniko and billing records in Doodle require double entry, risking compliance issues

Reporting across Cliniko and Doodle requires painful manual exports and spreadsheet merges

Cliniko limitations compound the integration challenge: marketing and patient recall features are limited, often requiring integration with Mailchimp or similar for targeted campaigns

Bookings made in Cliniko are not visible in Doodle, creating scheduling conflicts and double-bookings

How We Help

With 12+ helping mid-market Australian businesses, we have built dozens of integrations between industry tools and scheduling platforms. Connecting Cliniko to Doodle is a proven workflow we deploy in 2 weeks. On the technical side, Cliniko uses a REST API with API key authentication, and Doodle authenticates via API key, which our team handles as part of the build.

Custom-Built for Your Workflow

Unlike generic connectors, we build integrations tailored to how your business actually uses Cliniko and Doodle. Custom field mappings, business rules, and error handling included.

Amplify Cliniko Strengths

Cliniko excels because purpose-built for allied health with patient records, treatment notes, telehealth, and Medicare/DVA claiming built into the workflow. Connecting it to Doodle ensures that advantage flows through your entire workflow rather than staying siloed in one tool.

Zero Scheduling Conflicts

Bookings in Cliniko sync to Doodle instantly, preventing the double-bookings and missed appointments that plague businesses running these systems independently.

Real-Time Visibility Across Teams

When a record updates in Cliniko, every team member working in Doodle sees the change instantly. No lag, no stale dashboards, no conflicting reports.

Cliniko to Doodle Use Cases

Automated error handling and retry for Cliniko/Doodle sync

When a sync between Cliniko and Doodle fails due to a rate limit, network issue, or validation error, the integration retries automatically with exponential backoff. Your team is alerted only when intervention is genuinely needed.

Sync appointments from Cliniko to Doodle

When a appointment is booked, rescheduled, or cancelled in Cliniko, the corresponding record in Doodle updates instantly. Prevents double-bookings and keeps all teams informed of schedule changes.

Data Mapping

How data flows between Cliniko and Doodle

Cliniko	→	Doodle	Notes
Cliniko Appointments	→	Doodle Bookings	Booking and scheduling data synchronised to prevent double-bookings and ensure calendar accuracy.
Cliniko Owner/Assignee	→	Doodle Owner/Assignee	Record ownership mapped between platforms using email address as the matching key
Cliniko Timestamps	→	Doodle Audit Log	Created and modified timestamps preserved for sync conflict resolution and compliance
Cliniko Record IDs	→	Doodle External References	Cross-reference identifiers stored on both records for bidirectional lookups and deduplication
Cliniko Practitioners	→	Doodle Custom Fields	Practitioners data from Cliniko stored in Doodle custom fields for reference
Cliniko Patients	→	Doodle Custom Fields	Patients data from Cliniko stored in Doodle custom fields for reference
Cliniko Invoices	→	Doodle Custom Fields	Invoices data from Cliniko stored in Doodle custom fields for reference
Cliniko Treatments	→	Doodle Custom Fields	Treatments data from Cliniko stored in Doodle custom fields for reference

Cliniko + Doodle Integration FAQ

Absolutely. We design integrations with growth in mind, whether you are syncing 100 records or 100,000. Our architecture handles rate limiting (Cliniko's API allows 200 requests per minute), pagination, and queuing to ensure reliable performance at any scale.

Most Cliniko to Doodle integrations are completed within 2 weeks. We start with a discovery session to understand your specific workflow, then build and test the integration. Complex setups with custom business logic may take up to 4-8 weeks.

Our integrations include retry logic and error queuing. If Doodle is temporarily down, changes are queued and replayed once the system recovers. You will receive alerts for any sync failures that need attention. No data is lost during outages.

The most common data objects synced between Cliniko and Doodle include appointments. We map each data type to its counterpart in the target system, including custom fields, metadata, and relationship data. The exact scope is tailored to your workflow during the discovery session.

Yes. Cliniko supports webhooks for instant event notifications, and Doodle also provides webhook support for bidirectional triggers. Changes in Cliniko are reflected in Doodle within seconds. For high-volume scenarios, we implement queuing to handle peak loads without data loss.

Yes. We routinely build conditional logic, field transformations, data enrichment, and approval workflows into integrations. For example, only sync appointments that meet certain criteria, or transform data formats before writing to Doodle. Your business rules drive the integration design.

Our integrations include comprehensive error handling: automatic retries for transient failures (respecting API rate limits), error queuing for system outages, data validation before writes, and real-time alerts for issues that need human attention. We also provide a dashboard where you can monitor sync health and review error logs.