Acuity Scheduling + Vet Radar

Acuity Scheduling to Vet Radar Integration - Built by Harvard-educated Experts

Tired of copying data between Acuity Scheduling and Vet Radar by hand? Our Harvard-educated automation team builds a custom integration that syncs your data in real time - set up in 2 weeks.

8+ hours/week

Saved weekly

2 weeks

Setup time

Acuity Scheduling fields

One-way

Sync direction

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Why Connect Acuity Scheduling to Vet Radar?

Bookings made in Acuity Scheduling are not visible in Vet Radar, creating scheduling conflicts and double-bookings

Patient appointment data in Acuity Scheduling and billing records in Vet Radar require double entry, risking compliance issues

No single source of truth when contacts live in two disconnected tools, so staff second-guess which system has the correct information

Reporting across Acuity Scheduling and Vet Radar requires painful manual exports and spreadsheet merges

Manually copying data between Acuity Scheduling and Vet Radar wastes hours every week that could be spent on revenue-generating work

Client engagement details in Acuity Scheduling and time-tracking data in Vet Radar do not align, making billing inaccurate

Clients in Acuity Scheduling and patients in Vet Radar drift out of sync, leading to outdated details on invoices, emails, and reports

How We Help

For Healthcare & Allied Health and Professional Services businesses across Australia, the disconnect between Acuity Scheduling and Vet Radar is a daily frustration. Our custom integration bridges your scheduling and industry tools systems, ensuring contacts and appointments flow seamlessly without manual intervention. On the technical side, Acuity Scheduling uses a REST API with API key authentication, which our team handles as part of the build.

Scalable Without Extra Headcount

As your data volume grows, the integration scales with you. No need to hire additional admin staff to keep Acuity Scheduling and Vet Radar in sync, even as your business doubles.

Unlock Vet Radar Value

Vet Radar stands out because purpose-built for veterinary hospitals with treatment sheets, medication tracking, and clinical workflows designed for animal healthcare. Integrating it with Acuity Scheduling means your team gets this benefit with complete, accurate data flowing in automatically.

Unified Clients Across Both Platforms

Clients in Acuity Scheduling and patients in Vet Radar stay perfectly aligned. Every update, whether it is a new phone number, email change, or company association, is reflected in both systems within seconds.

Eliminate Manual Data Entry

Stop copying contacts between Acuity Scheduling and Vet Radar by hand. Our integration syncs data automatically, saving your team 8+ hours/week.

Acuity Scheduling to Vet Radar Use Cases

Sync Acuity Scheduling clients to Vet Radar patients

When a client is created or updated in Acuity Scheduling, the corresponding patient record in Vet Radar is automatically created or updated. Contact details, company associations, and custom fields are all mapped.

Automated error handling and retry for Acuity Scheduling/Vet Radar sync

When a sync between Acuity Scheduling and Vet Radar fails due to a rate limit, network issue, or validation error, the integration retries automatically with exponential backoff. Your team is alerted only when intervention is genuinely needed.

Sync appointments from Acuity Scheduling to Vet Radar

When a appointment is booked, rescheduled, or cancelled in Acuity Scheduling, the corresponding record in Vet Radar updates instantly. Prevents double-bookings and keeps all teams informed of schedule changes.

Data Mapping

How data flows between Acuity Scheduling and Vet Radar

Acuity Scheduling	→	Vet Radar	Notes
Acuity Scheduling Clients -> id	→	Vet Radar Patients -> id	Unique identifier stored as cross-reference for record linking
Acuity Scheduling Clients -> firstName	→	Vet Radar Patients -> firstName	Contact identity fields synchronised to maintain consistency
Acuity Scheduling Clients -> lastName	→	Vet Radar Patients -> lastName	Contact identity fields synchronised to maintain consistency
Acuity Scheduling Clients -> email	→	Vet Radar Patients -> email	Primary matching key for identifying existing records across both platforms
Acuity Scheduling Appointments	→	Vet Radar Appointments	Booking and scheduling data synchronised to prevent double-bookings and ensure calendar accuracy.
Acuity Scheduling Owner/Assignee	→	Vet Radar Owner/Assignee	Record ownership mapped between platforms using email address as the matching key
Acuity Scheduling Timestamps	→	Vet Radar Audit Log	Created and modified timestamps preserved for sync conflict resolution and compliance
Acuity Scheduling Record IDs	→	Vet Radar External References	Cross-reference identifiers stored on both records for bidirectional lookups and deduplication

Acuity Scheduling + Vet Radar Integration FAQ

Yes. We routinely build conditional logic, field transformations, data enrichment, and approval workflows into integrations. For example, only sync contacts that meet certain criteria, or transform data formats before writing to Vet Radar. Your business rules drive the integration design.

Absolutely. Custom field mapping is a core part of every integration we build. Whether it is custom properties in Acuity Scheduling or user-defined fields in Vet Radar, we map them precisely to your requirements. We can also transform data formats, apply business rules, and handle conditional mappings.

By default, we configure Acuity Scheduling to Vet Radar as a one-way sync, but bi-directional sync is possible if your workflow requires it. We will assess the best approach during the discovery session.

Yes. Clever Ops has helped Professional Services businesses connect Acuity Scheduling to Vet Radar as part of their automation strategy. Each industry has unique data flows and compliance needs, and we tailor the integration accordingly. Based in Gippsland, Victoria, we understand the Australian market deeply.

Most Acuity Scheduling to Vet Radar integrations are completed within 2 weeks. We start with a discovery session to understand your specific workflow, then build and test the integration. Complex setups with custom business logic may take up to 4-8 weeks.

Integration pricing depends on complexity, including the number of data objects synced (contacts, appointments), sync direction, custom business rules, and volume. Most Acuity Scheduling to Vet Radar integrations fall within our standard integration tier. Book a free assessment to get a specific quote for your requirements.

Our integrations include retry logic and error queuing. If Vet Radar is temporarily down, changes are queued and replayed once the system recovers. You will receive alerts for any sync failures that need attention. No data is lost during outages.