Kounta vs Neto

Kounta vs Neto: The Complete 2026 Comparison for Australian Hospitality & Tourism

Thinking of switching from Kounta to Neto (or vice versa)? This comparison covers features, costs, and migration considerations to help mid-market Australian businesses make an informed decision.

Features compared

50+

Clients advised

98%

Client retention

12+

Years experience

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Feature Comparison

Side-by-side feature analysis for Kounta and Neto.

Industry fit

Kounta

Kounta provides industry fit functionality, popular with Hospitality & Tourism businesses

Neto

Neto provides industry fit functionality, popular with Retail & E-commerce businesses

Day-to-day industry fit workflows feel different between Kounta and Neto - watch a recorded walkthrough of each before judging which fits your team.

Job management

Kounta

Purpose-built for hospitality with table management, order management, kitchen display, and split billing designed for restaurant workflows

Neto

Built-in warehouse management with pick, pack, and ship workflows suits businesses handling their own fulfilment

Both platforms are strong here. Kounta emphasises this as a core strength, and Neto also invests heavily in job management. Review each platform's approach to see which aligns with your team's workflow.

Quoting and invoicing

Kounta

Kounta provides quoting and invoicing functionality, popular with Hospitality & Tourism businesses

Neto

Neto provides quoting and invoicing functionality, popular with Retail & E-commerce businesses

quoting and invoicing capabilities vary by plan tier on both platforms. Confirm the specific features you need are available at your target price point before committing.

Scheduling and dispatch

Kounta

Kounta provides scheduling and dispatch functionality, popular with Hospitality & Tourism businesses

Neto

Neto provides scheduling and dispatch functionality, popular with Retail & E-commerce businesses

On paper scheduling and dispatch looks similar across Kounta and Neto, but the admin experience, reporting, and permission model tend to be the real differentiators.

Mobile field access

Kounta

Staff management with role-based access, shift tracking, and basic labour cost reporting provides operational visibility

Neto

Neto manages orders, products, customers, inventory and 4 more object types

Kounta highlights mobile field access as a core strength. Neto offers the capability but does not position it as a primary differentiator.

Compliance features

Kounta

Limitation: Reporting features are adequate for single venues but lack the depth needed for multi-venue analytics and benchmarking

Neto

B2B features with customer-specific pricing, payment terms, and trade accounts cater to wholesale alongside retail selling

Neto highlights compliance features as a core strength. Kounta offers the capability but does not position it as a primary differentiator.

Reporting

Kounta

Multi-site capability with centralised reporting suits hospitality groups managing multiple venues from a single dashboard

Neto

Neto includes reporting capabilities. Feature depth varies by plan tier

Kounta highlights reporting as a core strength. Neto offers the capability but does not position it as a primary differentiator.

Client management

Kounta

Purpose-built for hospitality with table management, order management, kitchen display, and split billing designed for restaurant workflows

Neto

Built-in warehouse management with pick, pack, and ship workflows suits businesses handling their own fulfilment

Both platforms are strong here. Kounta emphasises this as a core strength, and Neto also invests heavily in client management. Review each platform's approach to see which aligns with your team's workflow.

Inventory and materials

Kounta

Kounta provides inventory and materials functionality, popular with Hospitality & Tourism businesses

Neto

Australian-built platform (now Maropost Commerce Cloud) combining e-commerce, POS, inventory, and fulfilment in a single system

Neto highlights inventory and materials as a core strength. Kounta offers the capability but does not position it as a primary differentiator.

Integrations with accounting

Kounta

Purpose-built for hospitality with table management, order management, kitchen display, and split billing designed for restaurant workflows

Neto

Multi-channel selling across website, eBay, Amazon, and physical POS with synchronised inventory prevents overselling

Both platforms are strong here. Kounta emphasises this as a core strength, and Neto also invests heavily in integrations with accounting. Review each platform's approach to see which aligns with your team's workflow.

Ease of setup

Kounta

Kounta provides onboarding resources. Setup complexity depends on your configuration requirements

Neto

Neto provides onboarding resources. Setup complexity depends on your configuration requirements

Both Kounta and Neto address ease of setup. The right choice depends on whether you prioritise depth of functionality or breadth of your overall platform.

Value for money

Kounta

Custom pricing based on venue size and requirements. Transitioning to Lightspeed Restaurant pricing from approximately $109/month (AUD). Contact Lightspeed for current Kounta migration pricing.

Neto

Custom pricing based on revenue and order volume, typically from approximately $250-500+/month (AUD). Setup and migration fees apply. POS hardware sold separately. Annual contracts standard.

Pricing models differ significantly. Compare the total cost of ownership including add-ons and per-user fees, not just the headline price.

Pricing Comparison

General pricing information for each platform.

Kounta

Custom pricing based on venue size and requirements. Transitioning to Lightspeed Restaurant pricing from approximately $109/month (AUD). Contact Lightspeed for current Kounta migration pricing.

Pricing is indicative only and subject to change. We recommend contacting the vendor for a tailored quote based on your Australian business needs.

Neto

Custom pricing based on revenue and order volume, typically from approximately $250-500+/month (AUD). Setup and migration fees apply. POS hardware sold separately. Annual contracts standard.

Prices shown are approximate and may differ based on your plan, team size, and billing cycle. Verify directly with the vendor for current AUD rates.

Pros & Cons

An honest look at the strengths and limitations of each platform.

Kounta

Pros

Purpose-built for hospitality with table management, order management, kitchen display, and split billing designed for restaurant workflows
Integrates with major Australian payment terminals (Tyro, Square) and accounting software (Xero, MYOB) for local business compatibility
Menu management with modifiers, variants, and time-based pricing handles the complexity of restaurant, bar, and cafe operations
Multi-site capability with centralised reporting suits hospitality groups managing multiple venues from a single dashboard
Staff management with role-based access, shift tracking, and basic labour cost reporting provides operational visibility

Cons

Now part of Lightspeed, with the platform gradually being merged into Lightspeed Restaurant, creating transition uncertainty
Integration ecosystem is smaller than Square or Lightspeed, with fewer third-party apps available for hospitality-specific needs
Offline functionality has been reported as inconsistent, which is problematic during peak service in venues with unreliable connectivity
Reporting features are adequate for single venues but lack the depth needed for multi-venue analytics and benchmarking

Neto

Pros

Australian-built platform (now Maropost Commerce Cloud) combining e-commerce, POS, inventory, and fulfilment in a single system
Multi-channel selling across website, eBay, Amazon, and physical POS with synchronised inventory prevents overselling
Built-in warehouse management with pick, pack, and ship workflows suits businesses handling their own fulfilment
B2B features with customer-specific pricing, payment terms, and trade accounts cater to wholesale alongside retail selling
Xero and MYOB integration designed for Australian tax compliance with GST handling built into the platform

Cons

Platform has undergone significant ownership changes (Neto to Maropost) creating uncertainty about long-term product direction
Website design templates are limited compared to Shopify and Squarespace, often requiring developer customisation for modern designs
Integration ecosystem is smaller than Shopify, with fewer third-party apps and extensions available
Customer support quality has been inconsistent during the transition to Maropost, with longer response times reported

Best For

Which tool suits which use case.

Choose Kounta if you need

✓ Hospitality & Tourism businesses
✓ Industry-specific workflows
✓ Specialised compliance
✓ Complex data models (orders, products, customers and more)
✓ Businesses connecting multiple tools

Choose Neto if you need

✓ Industry-specific workflows
✓ Complex data models (orders, products, customers and more)
✓ Manufacturing organisations
✓ Retail & E-commerce businesses
✓ Teams needing extensive third-party integrations

Expert Verdict

Our Harvard-educated consultants' take on this comparison.

Clever Ops Recommendation

Choose Kounta if Australian hospitality venues (cafes, restaurants, bars) that need a cloud POS with table management and integration with local payment terminals and accounting software. Choose Neto if Australian retail and wholesale businesses that need multi-channel selling with integrated warehouse management and POS, particularly those selling across marketplaces and their own website. Avoid Kounta if hospitality businesses wanting long-term platform stability given the Lightspeed transition, or venues that need extensive third-party integrations beyond basic accounting and payments. Avoid Neto if businesses wanting the simplicity and app ecosystem of Shopify, or those concerned about platform stability during the ongoing Maropost transition. If you are still weighing the trade-offs, Clever Ops offers a free assessment where our Harvard-educated consultants map your requirements to the right platform.

Migration Notes

What to know about switching between Kounta and Neto.

Migrating Between Kounta and Neto

With 5 shared data types (including orders, products, customers), migrating between Kounta and Neto is relatively straightforward. Clever Ops uses automated mapping tools to transfer records accurately, then runs a verification pass to catch any discrepancies. The full process typically takes 4-8 weeks, including 3 months of post-migration support.

Kounta vs Neto FAQ

Yes. Both platforms share 5 common data object types (including orders, products, customers), which simplifies field mapping. Clever Ops runs a structured migration process: discovery, data mapping, test migration, verification, and cutover. Most migrations complete within 4-8 weeks, with 3 months of post-migration support included.

Yes, both platforms are used by Australian businesses. Kounta is popular with Hospitality & Tourism in Australia. Neto is widely used by Retail & E-commerce and Manufacturing. Key Australian considerations include AUD pricing, local support hours, GST handling, and data residency. Kounta offers Australian-specific pricing. Clever Ops, based in Gippsland, Victoria, factors these nuances into every recommendation.

Kounta: Custom pricing based on venue size and requirements. Transitioning to Lightspeed Restaurant pricing from approximately $109/month (AUD). Contact Lightspeed for current Kounta migration pricing.. Neto: Custom pricing based on revenue and order volume, typically from approximately $250-500+/month (AUD). Setup and migration fees apply. POS hardware sold separately. Annual contracts standard.. When comparing costs, factor in per-user charges, add-on modules, and implementation costs, not just the headline price. Clever Ops can model the total cost of ownership for your team size during a free assessment.

For Hospitality & Tourism, the answer depends on your operational model. Kounta is best for Australian hospitality venues (cafes, restaurants, bars) that need a cloud POS with table management and integration with local payment terminals and accounting software. Neto is best for Australian retail and wholesale businesses that need multi-channel selling with integrated warehouse management and POS, particularly those selling across marketplaces and their own website. Clever Ops has helped businesses across Hospitality & Tourism choose the right stack. Book a free assessment for advice specific to your situation.

Yes. Kounta provides a REST API and Neto provides a REST API, so we can build reliable integrations between them. Common sync patterns include orders, products, customers. Our integrations include error handling, retry logic, and monitoring. Clients typically save 8+ hours/week once the integration is live.

We audit your current workflows, team size, budget, and growth plans, then recommend the platform that fits. Our advice is vendor-neutral: we do not earn commissions from Kounta, Neto, or any vendor. Our Harvard-educated consultants have helped 50+ businesses make informed technology decisions over 12+. Book a free assessment to get started.

Kounta strengths: Purpose-built for hospitality with table management, order management, kitchen display, and split billing designed for restaurant workflows. Integrates with major Australian payment terminals (Tyro, Square) and accounting software (Xero, MYOB) for local business compatibility. Neto strengths: Australian-built platform (now Maropost Commerce Cloud) combining e-commerce, POS, inventory, and fulfilment in a single system. Multi-channel selling across website, eBay, Amazon, and physical POS with synchronised inventory prevents overselling. The features that matter most depend on your team's daily workflows and growth plans. Clever Ops can help you map your requirements to the right platform.

Full onboarding for either Kounta or Neto, including configuration, data import, and team training, typically takes 4-8 weeks with Clever Ops support. Self-service onboarding can take longer and often results in suboptimal configurations that limit the platform's value.