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Employment Hero vs SimPRO

Employment Hero or SimPRO? An Expert Comparison for Mid-Market Businesses

Every business has different workflows, team sizes, and budgets. This comparison of Employment Hero vs SimPRO helps you find the platform that matches your actual needs - not just the one with the biggest marketing budget.

12
Features compared
50+
Clients advised
98%
Client retention
12+
Years experience

Feature Comparison

Side-by-side feature analysis for Employment Hero and SimPRO.

Invoicing

Employment Hero

Employment Hero provides invoicing functionality, popular with Retail & E-commerce businesses

SimPRO

SimPRO provides invoicing functionality, popular with Trades & Construction businesses

Edge cases in invoicing (bulk edits, exports, undo, permissions) are where Employment Hero and SimPRO diverge; map your five toughest scenarios and reproduce them in each trial.

Expense tracking

Employment Hero

Employment Hero provides expense tracking functionality, popular with Retail & E-commerce businesses

SimPRO

Comprehensive inventory management with stock tracking, purchase orders, and supplier management suits businesses handling significant materials

SimPRO highlights expense tracking as a core strength. Employment Hero offers the capability but does not position it as a primary differentiator.

Bank reconciliation

Employment Hero

Employment Hero provides bank reconciliation functionality, popular with Retail & E-commerce businesses

SimPRO

SimPRO provides bank reconciliation functionality, popular with Trades & Construction businesses

Employment Hero and SimPRO take different philosophical approaches to bank reconciliation; the better fit is usually the one that matches how your team already thinks about the problem.

Payroll

Employment Hero

Combines HR, payroll, and employee benefits in a single Australian-built platform, reducing the need for separate systems

SimPRO

SimPRO provides payroll functionality, popular with Trades & Construction businesses

Employment Hero highlights payroll as a core strength. SimPRO offers the capability but does not position it as a primary differentiator.

Tax reporting and BAS

Employment Hero

Limitation: Customer support response times can vary, with some users reporting delays during peak payroll periods

SimPRO

Multi-branch and multi-company support with consolidated reporting suits larger trade businesses and franchise operations

SimPRO highlights tax reporting and bas as a core strength. Employment Hero offers the capability but does not position it as a primary differentiator.

Multi-currency support

Employment Hero

Limitation: Customer support response times can vary, with some users reporting delays during peak payroll periods

SimPRO

Multi-branch and multi-company support with consolidated reporting suits larger trade businesses and franchise operations

SimPRO highlights multi-currency support as a core strength. Employment Hero offers the capability but does not position it as a primary differentiator.

Industry fit

Employment Hero

Employment Hero provides industry fit functionality, popular with Retail & E-commerce businesses

SimPRO

SimPRO provides industry fit functionality, popular with Trades & Construction businesses

Employment Hero and SimPRO take different philosophical approaches to industry fit; the better fit is usually the one that matches how your team already thinks about the problem.

Job management

Employment Hero

Compliance management tracks certifications, licences, and mandatory training with automatic expiry reminders

SimPRO

End-to-end project management for trades with quoting, scheduling, job costing, purchasing, and asset management in one platform

Both platforms are strong here. Employment Hero emphasises this as a core strength, and SimPRO also invests heavily in job management. Review each platform's approach to see which aligns with your team's workflow.

Quoting and invoicing

Employment Hero

Employment Hero provides quoting and invoicing functionality, popular with Retail & E-commerce businesses

SimPRO

End-to-end project management for trades with quoting, scheduling, job costing, purchasing, and asset management in one platform

SimPRO highlights quoting and invoicing as a core strength. Employment Hero offers the capability but does not position it as a primary differentiator.

Scheduling and dispatch

Employment Hero

Employment Hero provides scheduling and dispatch functionality, popular with Retail & E-commerce businesses

SimPRO

End-to-end project management for trades with quoting, scheduling, job costing, purchasing, and asset management in one platform

SimPRO highlights scheduling and dispatch as a core strength. Employment Hero offers the capability but does not position it as a primary differentiator.

Mobile field access

Employment Hero

Employment Hero manages employees, payroll, leave, onboarding and 4 more object types

SimPRO

Advanced scheduling with drag-and-drop Gantt-style views, travel time calculation, and skill-based assignment optimises field team productivity

SimPRO highlights mobile field access as a core strength. Employment Hero offers the capability but does not position it as a primary differentiator.

Compliance features

Employment Hero

Compliance management tracks certifications, licences, and mandatory training with automatic expiry reminders

SimPRO

Limitation: Learning curve is steep due to the depth of features, and staff training is essential for productive use

Employment Hero highlights compliance features as a core strength. SimPRO offers the capability but does not position it as a primary differentiator.

Pricing Comparison

General pricing information for each platform.

Employment Hero

HR Standard from approximately $8/employee/month, HR Premium from approximately $12/employee/month, Payroll from approximately $6/employee/month (AUD). HR and Payroll billed separately. Onboarding and benefits modules included at Premium level.

Prices shown are approximate and may differ based on your plan, team size, and billing cycle. Verify directly with the vendor for current AUD rates.

SimPRO

Custom pricing based on business size and requirements, typically from $200-500+/month (AUD). Implementation and training costs additional. Per-user pricing applies. Annual contracts standard.

Pricing is indicative only and subject to change. We recommend contacting the vendor for a tailored quote based on your Australian business needs.

Pros & Cons

An honest look at the strengths and limitations of each platform.

Employment Hero

Pros

  • Combines HR, payroll, and employee benefits in a single Australian-built platform, reducing the need for separate systems
  • Employee self-service portal handles onboarding paperwork, leave requests, and personal detail updates without HR intervention
  • Built-in employee benefits marketplace (Swag) offers discounts on everyday purchases, which can help with retention and employee satisfaction
  • Compliance management tracks certifications, licences, and mandatory training with automatic expiry reminders
  • Performance review tools with goal setting, 1-on-1 templates, and 360-degree feedback are included on higher plans without needing a separate tool

Cons

  • Payroll module pricing is separate from the HR platform, so the all-in cost can be higher than expected when both are needed
  • The platform has grown rapidly through acquisition and feature addition, which sometimes shows in inconsistent UX between modules
  • Customisation of workflows and approval chains is less flexible than dedicated HRIS platforms like BambooHR or Rippling
  • Customer support response times can vary, with some users reporting delays during peak payroll periods

SimPRO

Pros

  • End-to-end project management for trades with quoting, scheduling, job costing, purchasing, and asset management in one platform
  • Advanced scheduling with drag-and-drop Gantt-style views, travel time calculation, and skill-based assignment optimises field team productivity
  • Comprehensive inventory management with stock tracking, purchase orders, and supplier management suits businesses handling significant materials
  • Asset and maintenance management tracks customer assets, maintenance schedules, and service history for recurring contract work
  • Multi-branch and multi-company support with consolidated reporting suits larger trade businesses and franchise operations

Cons

  • Implementation is complex and typically requires SimPRO consulting services, adding $5,000-20,000 to initial setup costs
  • Pricing is among the highest in the trades software category, making it a significant investment for smaller businesses
  • Learning curve is steep due to the depth of features, and staff training is essential for productive use
  • Mobile app has improved but can still feel clunky compared to more modern alternatives like ServiceM8 for field workers

Best For

Which tool suits which use case.

Choose Employment Hero if you need

  • Retail & E-commerce businesses
  • Teams needing extensive third-party integrations
  • Complex data models (employees, payroll, leave and more)
  • Hospitality & Tourism organisations
  • Tax compliance

Choose SimPRO if you need

  • Teams needing extensive third-party integrations
  • Complex data models (jobs, quotes, invoices and more)
  • Trades & Construction businesses
  • Manufacturing organisations
  • Field service operations

Expert Verdict

Our Harvard-educated consultants' take on this comparison.

Clever Ops Recommendation

Employment Hero and SimPRO solve different problems: Employment Hero handles accounting & finance, while SimPRO covers industry tools. Most mid-market Australian businesses benefit from running both with a proper integration layer. Employment Hero is the right pick when Australian SMBs that want HR, payroll, and employee engagement tools in a single locally built platform, particularly businesses managing onboarding, compliance, and leave at scale. SimPRO fits when mid-sized to larger trade and service contractors (20+ staff) with complex scheduling, inventory, and project management needs that justify the investment in a comprehensive platform. Clever Ops can design the integration architecture and implement both, typically within 4-8 weeks.

Migration Notes

What to know about switching between Employment Hero and SimPRO.

Migrating Between Employment Hero and SimPRO

Migrating between Employment Hero and SimPRO involves transferring timesheets and mapping custom fields. Clever Ops follows a structured migration process: discovery, data mapping, test migration, verification, and cutover. We typically complete migrations within 4-8 weeks. Historical data is preserved, and we run parallel systems during the transition to minimise risk. Post-migration, we provide 3 months of support to ensure everything runs smoothly.

Employment Hero vs SimPRO FAQ

ROI depends on three factors: how well the platform is configured, how thoroughly your team adopts it, and how tightly it integrates with your other tools. Employment Hero delivers value through Combines HR, payroll, and employee benefits in a single Australian-built platform, reducing the need for separate systems. SimPRO delivers value through End-to-end project management for trades with quoting, scheduling, job costing, purchasing, and asset management in one platform. A poorly set-up tool delivers less value than a well-implemented one, regardless of platform. Clever Ops focuses on maximising your return through proper implementation and ongoing optimisation.

Since Employment Hero (accounting & finance) and SimPRO (industry tools) serve different functions, many businesses run both. The key is connecting them so data flows automatically. Clever Ops builds these integrations, keeping timesheets in sync across both platforms.

Employment Hero: HR Standard from approximately $8/employee/month, HR Premium from approximately $12/employee/month, Payroll from approximately $6/employee/month (AUD). HR and Payroll billed separately. Onboarding and benefits modules included at Premium level.. SimPRO: Custom pricing based on business size and requirements, typically from $200-500+/month (AUD). Implementation and training costs additional. Per-user pricing applies. Annual contracts standard.. When comparing costs, factor in per-user charges, add-on modules, and implementation costs, not just the headline price. Clever Ops can model the total cost of ownership for your team size during a free assessment.

Employment Hero is more commonly used in Hospitality & Tourism. SimPRO is stronger in Trades & Construction and Manufacturing. That said, popularity alone should not drive your decision. The right tool depends on your specific processes and integration needs. Clever Ops can advise based on what we have seen work for similar businesses.

Yes. Both platforms share 1 common data object types (including timesheets), which simplifies field mapping. Clever Ops runs a structured migration process: discovery, data mapping, test migration, verification, and cutover. Most migrations complete within 4-8 weeks, with 3 months of post-migration support included.

Employment Hero handles accounting & finance (employees, payroll, leave), while SimPRO covers industry tools (jobs, quotes, invoices). The key is connecting them so data flows automatically between both systems. Clever Ops builds these integrations, eliminating manual data entry and reducing errors across your operations.

Employment Hero is generally simpler to set up. SimPRO typically requires more configuration and may benefit from expert implementation support. Clever Ops provides implementation services for both platforms, typically completing setup within 2 weeks.

Employment Hero may hit limits when businesses that only need payroll without HR features (KeyPay is more cost-effective), or companies needing highly customised HR workflows beyond standard Australian employment practices. SimPRO may hit limits when sole traders or small trade businesses where the cost and complexity far exceed requirements, and ServiceM8, Tradify, or Fergus provide sufficient capability. Both platforms are designed to grow with your business, but scaling experience varies. Employment Hero connects with 41+ tools, and SimPRO with 37+, so integration flexibility at scale is comparable. Clever Ops helps mid-market Australian businesses plan their tech stack for growth, not just for today.

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