Employee Evaluation Form for Retail & E-commerce

# Employee Evaluation Form - Retail & E-commerce

## Purpose
Use during formal performance reviews to ensure consistent, documented evaluations across all team members.

## When to Use
A structured evaluation form with competency ratings, goal achievement scores, development priorities, and both self-assessment and manager sections.

## Instructions
1. Review the template below and familiarise yourself with the structure
2. Replace all [bracketed placeholders] with your retail & e-commerce business details
3. Customise the tone and formatting to match your brand
4. Save in your preferred tool (Employment Hero or Notion)

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## Employee Evaluation Form

**Purpose:** Ensure consistent, documented performance evaluations across all team members, supporting fair treatment, professional development, and clear expectations.

### Section 1: Employee Details
| Field | Type | Required | Validation | Placeholder |
|-------|------|----------|------------|-------------|
| Employee Name | Text | Yes | - | Jane Smith |
| Job Title | Text | Yes | - | Operations Coordinator |
| Department | Dropdown | Yes | - | [Populate with departments] |
| Manager Name | Text | Yes | - | Manager completing this evaluation |
| Review Period | Text | Yes | - | e.g., 1 July 2025 - 30 June 2026 |
| Review Type | Radio | Yes | - | Probation Review / Annual Review / Mid-Year Review / Informal Check-in |
| Date of Review Meeting | Date | Yes | - | DD/MM/YYYY |
| Employment Start Date | Date | Yes | - | DD/MM/YYYY |

### Section 2: Goal Achievement (from previous review period)
*List each goal that was set in the previous review and rate achievement.*

| Field | Type | Required | Validation | Placeholder |
|-------|------|----------|------------|-------------|
| Goal 1 | Text | Yes | - | State the goal as it was set |
| Achievement Rating | Radio | Yes | - | Exceeded / Fully Achieved / Partially Achieved / Not Achieved |
| Manager Comments on Goal 1 | Textarea | Yes | Max 300 characters | Provide context for the rating... |
| Goal 2 | Text | No | - | - |
| Achievement Rating | Radio | No | - | Exceeded / Fully Achieved / Partially Achieved / Not Achieved |
| Manager Comments on Goal 2 | Textarea | No | Max 300 characters | - |
| Goal 3 | Text | No | - | - |
| Achievement Rating | Radio | No | - | Exceeded / Fully Achieved / Partially Achieved / Not Achieved |
| Manager Comments on Goal 3 | Textarea | No | Max 300 characters | - |

### Section 3: Competency Ratings
*Rate each competency on a scale of 1-5: 1 = Below Expectations, 2 = Developing, 3 = Meets Expectations, 4 = Exceeds Expectations, 5 = Outstanding.*

| Field | Type | Required | Validation | Placeholder |
|-------|------|----------|------------|-------------|
| Quality of Work | Scale (1-5) | Yes | - | Accuracy, thoroughness, and standard of output |
| Productivity and Efficiency | Scale (1-5) | Yes | - | Volume of work and effective use of time |
| Communication | Scale (1-5) | Yes | - | Written and verbal communication with team and clients |
| Teamwork and Collaboration | Scale (1-5) | Yes | - | Working effectively with others, contributing to team goals |
| Initiative and Problem Solving | Scale (1-5) | Yes | - | Proactively identifying issues and proposing solutions |
| Reliability and Accountability | Scale (1-5) | Yes | - | Meeting deadlines, following through on commitments |
| Technical Skills | Scale (1-5) | Yes | - | Proficiency in role-specific tools and knowledge |
| Client or Stakeholder Focus | Scale (1-5) | No | - | Understanding and meeting client or stakeholder needs |
| Leadership (if applicable) | Scale (1-5) | No | - | Guiding, mentoring, and developing others |
| Overall Performance Rating | Scale (1-5) | Yes | - | Holistic assessment of performance this period |

### Section 4: Self-Assessment (completed by employee before meeting)
| Field | Type | Required | Validation | Placeholder |
|-------|------|----------|------------|-------------|
| What are your proudest achievements this period? | Textarea | Yes | Max 1000 characters | Describe your key accomplishments... |
| What challenges did you face? | Textarea | No | Max 1000 characters | Describe any obstacles and how you addressed them... |
| What skills would you like to develop? | Textarea | Yes | Max 500 characters | List areas where you want to grow... |
| What support do you need from your manager or the business? | Textarea | No | Max 500 characters | e.g., Training, mentoring, tools, time... |
| Where do you see yourself in 12 months? | Textarea | No | Max 500 characters | Career aspirations and goals... |

### Section 5: Development Plan (agreed together)
| Field | Type | Required | Validation | Placeholder |
|-------|------|----------|------------|-------------|
| Development Priority 1 | Text | Yes | - | e.g., Complete project management certification |
| Actions and Support | Textarea | Yes | Max 300 characters | What steps and resources are needed? |
| Target Date | Date | Yes | - | DD/MM/YYYY |
| Development Priority 2 | Text | No | - | - |
| Actions and Support | Textarea | No | Max 300 characters | - |
| Target Date | Date | No | - | DD/MM/YYYY |

### Section 6: Goals for Next Period
| Field | Type | Required | Validation | Placeholder |
|-------|------|----------|------------|-------------|
| Goal 1 for Next Period | Text | Yes | - | Specific, measurable goal |
| Goal 2 for Next Period | Text | No | - | - |
| Goal 3 for Next Period | Text | No | - | - |

### Section 7: Sign-Off
| Field | Type | Required | Validation | Placeholder |
|-------|------|----------|------------|-------------|
| Manager Signature (typed) | Text | Yes | - | Manager full name |
| Employee Signature (typed) | Text | Yes | - | Employee full name |
| Employee Comments | Textarea | No | Max 500 characters | Employee may add any additional comments... |
| Date Signed | Date | Yes | - | DD/MM/YYYY |

### Submission
- **Button text:** "Submit Evaluation"
- **Confirmation message:** "Performance evaluation submitted. A copy has been sent to both [Employee Name] and [Manager Name] for records. The next review is scheduled for [Date]."
- **Notification:** File in employee HR record, send copy to employee and manager, schedule next review date, create development plan tasks in project management tool

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**Complexity:** intermediate | **Setup time:** 15 minutes | **Tools:** Employment Hero, Notion

Note: This template has been tailored for retail & e-commerce businesses in Australia. Adjust terminology and compliance references to match your specific context.